Windows Plus

Very kind and respectful! Will took his time to explain everything clearly and Gavin and Thomas were fast and efficient!

geeat product , excellent install. the tech was great. dod an excellent job and was a personality

I had a great experience with Windows Plus in Louisville. The salesman Micah was honest and transparent. He gave many options to fit what I was looking for and did not try to up sale for things not important to me. Installers were very professional and answered all of my questions with a smile. I would recommend Windows Plus.

I've been wanting to write this review for a while, but it's hard to find the time with a busy work life. Several months ago, we worked with Windows Plus to install a single fixed window that is approximately 2' x 3' to replace a small double hung window. We paid a premium to do so, approximately $1700. We did so because they're a local company and because they seem to treat their employees well and they told us they could give us the color we wanted. I'm giving them a 1 star review for the following reasons: • We were told very clearly that they could provide an exact color match to our existing windows. Turns out they couldn't. The window arrived and was the wrong color. We were told it was as close as they could get and we'd already paid a 50% non-refundable deposit. Had we known they couldn't match exactly and could only get "close", we would never have gone forward. Why would we want a window that doesn't match any of the rest of our windows (especially at that price)? • They agreed to paint the exterior of the window to match the color. I appreciated that. But the window grid inside the double-paned glass is still the wrong color. • They utilize a high pressure sales tactic where they tell you that the quote they initially give you is good only as long as the salesperson is there and that if you don't take the offer right away, the price will go up. So we have a new, very expensive, small fixed window that is partially the wrong color. Eventually, we'll have to address that with a new window that matches. So the window we have now is a frustrating waste of money. My strong advice to anyone that is considering working with them: • Get at least 2 other quotes before you call them. • If you need a particular color, make sure they can deliver. Ask them what happens if the color is wrong (remember that they require a 50% non-refundable deposit up front). • If they give you the hard sell, just walk away. There are other very good options here in Louisville for getting new high quality windows without the high pressure sales tactics.

Excellent salesmanship by providing plenty of time to understand product options. Installation of windows went smoothly and professionally. Overall, I’m satisfied with the quality and functionality of my new windows.

My husband and I had a tub installed today. I deeply regret our decision to use this company's services. The actual tub is perfectly fine. All other aspects of our experiences throughout the process has been far below our expectations. From the misrepresentation of the dimensions of the final product, misrepresentation of installation timeline, multiple last minute reschedules, to unprofessional conduct of the installation team. They were late and unable to complete the one day install we were supposed to have because the technician's wife decided on a last minute trip. No communication beforehand so that I could adjust my schedule appropriately for my own clients. This cost me additional money and professional embarrassment. They decided when they would return the next day to finish and still could not arrive on time. I am left feeling so very foolish for overpaying for this product that came saddled with such disrespectful service.

Windows plus did an excellent job. We were very pleased with the whole job! The installation exceeded our expectations. The windows look beautiful.

excellent job

Unbelievable! Another company performed the remediation of my mold problem and explained the problem originated from our windows. Windows Plus came out, analyzed that the garage door that was converted into a wall of windows and found the gutter downspout was where the water was coming from. He measured, showed me the durable windows in the show room, gave me a really good price and installed two big double wide patio sized windows. I will definitely recommend him and absolutely use him, again.

They were great. No complaints

It went great.

They did a great job

It was good, they look good, put in nicely, cleaned up and were gone.