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WillisKlein Locks Hardware & Decorative Plumbing

Locksmiths, Hardware & Home Improvement Stores, Doors,

About us

WillisKlein, a fourth generation family owned business, has been known in Louisville and Lexington for quality and integrity in locksmithing and security for over 50 years. Today, WillisKlein has four divisions providing decorative plumbing, door hardware, residential and commercial hardware, locksmith/security and safes. Our representatives provide knowledgeable, dependable, creative and personalized service that is unmatched in the region. Our showrooms offer innovative designs and distinctive styles that will inspire your imagination and help personalize your projects.

Business highlights

64 years of trusted experience
Emergency Services Offered

Services we offer

Decorative hardware, residential/ commercial hardware, kitchen & bath, decorative plumbing, locksmith/security & safes, brands offered include - waterworks, rohl & baldwin.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.915 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
7%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-15 of 15 reviews

Anissa N.
06/2017
5.0
locksmith
  + -1 more
Excellent! Allison is great to work with! She went above and beyond to help me find the perfect sink for a small space.
Description of Work: Door levers and locks and a sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Michael J.
05/2017
5.0
locksmith
  + -1 more
Beautifully. The guy showed up with another WillisKlein locksmith who essentially just watched what the guy who did the work was doing, probably so he could learn how to do it himself.
Description of Work: We needed a locksmith who could install a Marvin lock in a door. WillisKlein had a guy with the expertise required, which (apparently) not many locksmiths have.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198.5

Pat K.
12/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: I had several keys duplicated - service was quick and it was a pleasant experience.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Cathy D.
06/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Replaced broken lock at no cost with no questions. Further, explained how to install in order to save a $90.00 service fee.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathryn B.
05/2014
5.0
locksmith
  + -1 more
unknown
Description of Work: It was difficult to unlock the door to my house. I took the deadbolt lock in and they were able to re-key it to the original key, basically just replacing the mechanism inside. They did it in about 5 minutes and it was much less expensive and trouble than buying a new lock. The deadbolt works perfectly now!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$9

Michael H.
11/2013
5.0
locksmith
  + -1 more
unknown
Description of Work: fixed lock, guy was great, knew what he was doing and price was fair
Rating CategoryRating out of 5
Yes, I recommend this pro

Cynthia D.
06/2012
5.0
locksmith
  + -1 more
They fixed the gates so that they closed effectively and filed down whatever needed to be so that the doors closed.
Description of Work: I used Willis Klein Safe Lock Hardware for lock repair on my house and iron fencing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Linda D.
06/2012
5.0
locksmith
  + -1 more
Their service was good. We have used them several times in the past. They are always prompt and courteous. We feel comfortable around them.
Description of Work: Willis Klein Safe Lock Hardware came out and repaired a lock. They have changed the locks for us in our rental property. They did lock repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Aimee S.
04/2012
5.0
locksmith
  + -1 more
I would highly recommend them. They're punctuality is good and scheduling is good. Their pricing is a little on the high side.
Description of Work: We had all of our doorknobs replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lee G.
04/2012
5.0
locksmith
  + -1 more
They offer about everything and they came the next day. They were prompt and professional.
Description of Work: They rekeyed all the locks in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronna H.
04/2012
5.0
locksmith
  + -1 more
Service was GREAT! Called the store and asked for pricing, made the appointment for a Saturday morning, and that was it! They arrived on time, re-keying was quick and painless, and made new keys. A friend suggested that I could have it done cheaper at one of the local home improvement or hardware stores, by removing the locks myself, taking them to the store, reinstalling the locks, but for me it was well worth the cost not to have to bother. SO easy to just have Willis Klein come take care of it instead. I'd definitely call them again! They charged $64.50 for a service call, $30/half hour, and $9.50/cylinder. The extra keys were a few $'s more.
Description of Work: Re-keyed all six locks in house, and made new keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Alonna B.
03/2012
5.0
locksmith
  + -1 more
We were happy with everything. I would rate them A's all across the board. I would use them in the future.
Description of Work: I used Willis Klein Safe Lock Hardwe for their locksmithing services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol K.
03/2012
4.0
locksmith
  + -1 more
They were a little expensive, but I would still recommend them. They got the job done quickly.
Description of Work: They replaced the locks on my doors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KEVIN M.
10/2006
5.0
locksmith
  + -1 more
Fast, reasonably priced and all the keys worked without any catches.
Description of Work: Had several keys made.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12

07/2006
5.0
locksmith
  + -1 more
I THOUGHT THEY DID A GOOD JOB AND THEY'RE PROFESSIONAL. THEY HAVE A GOOD REPUTATION. I THINK THEY'RE PROBABLY ONE OF THE MORE RESPECTED LOCKSMITHS IN THE AREA. THERE'S NOT A LOT TO SAY ABOUT PUTTING IN A DEADBOLT. THEY KNEW WHAT THEY WERE DOING. A "B" IS ABOVE AVERAGE.
Description of Work: I HAD A COUPLE OF DEAD BOLTS PUT IN ON MY FRONT DOOR AND A GARAGE DOOR.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    4041 Westport Rd, Louisville, KY 40207


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 1:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Locksmiths,
    Hardware & Home Improvement Stores,
    Doors,
    Kitchen and Bath Remodeling,
    Plumbing,
    Interior Design and Decorating

    FAQ

    WillisKlein Locks Hardware & Decorative Plumbing is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 9:00 AM - 1:00 PM

    WillisKlein Locks Hardware & Decorative Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, WillisKlein Locks Hardware & Decorative Plumbing offers free project estimates.
    No, WillisKlein Locks Hardware & Decorative Plumbing does not offer eco-friendly accreditations.
    No, WillisKlein Locks Hardware & Decorative Plumbing does not offer a senior discount.
    Yes, WillisKlein Locks Hardware & Decorative Plumbing offers emergency services.
    Yes, WillisKlein Locks Hardware & Decorative Plumbing offers warranties.
    WillisKlein Locks Hardware & Decorative Plumbing offers the following services: Decorative hardware, residential/ commercial hardware, kitchen & bath, decorative plumbing, locksmith/security & safes, brands offered include - waterworks, rohl & baldwin.

    Contact information

    4041 Westport Rd, Louisville, KY 40207


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 1:00 PM