WillisKlein, a fourth generation family owned business, has been known in Louisville and Lexington for quality and integrity in locksmithing and security for over 50 years. Today, WillisKlein has four divisions providing decorative plumbing, door hardware, residential and commercial hardware, locksmith/security and safes. Our representatives provide knowledgeable, dependable, creative and personalized service that is unmatched in the region. Our showrooms offer innovative designs and distinctive styles that will inspire your imagination and help personalize your projects.
Excellent! Allison is great to work with! She went above and beyond to help me find the perfect sink for a small space.
Description of Work: Door levers and locks and a sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Michael J.
05/2017
5.0
locksmith
 + -1 more
Beautifully. The guy showed up with another WillisKlein locksmith who essentially just watched what the guy who did the work was doing, probably so he could learn how to do it himself.
Description of Work: We needed a locksmith who could install a Marvin lock in a door. WillisKlein had a guy with the expertise required, which (apparently) not many locksmiths have.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$198.5
Pat K.
12/2015
5.0
locksmith
 + -1 more
unknown
Description of Work: I had several keys duplicated - service was quick and it was a pleasant experience.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Cathy D.
06/2015
5.0
locksmith
 + -1 more
unknown
Description of Work: Replaced broken lock at no cost with no questions. Further, explained how to install in order to save a $90.00 service fee.
Rating Category
Rating out of 5
Yes, I recommend this pro
Kathryn B.
05/2014
5.0
locksmith
 + -1 more
unknown
Description of Work: It was difficult to unlock the door to my house. I took the deadbolt lock in and they were able to re-key it to the original key, basically just replacing the mechanism inside. They did it in about 5 minutes and it was much less expensive and trouble than buying a new lock. The deadbolt works perfectly now!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$9
Michael H.
11/2013
5.0
locksmith
 + -1 more
unknown
Description of Work: fixed lock, guy was great, knew what he was doing and price was fair
Rating Category
Rating out of 5
Yes, I recommend this pro
Cynthia D.
06/2012
5.0
locksmith
 + -1 more
They fixed the gates so that they closed effectively and filed down whatever needed to be so that the doors closed.
Description of Work: I used Willis Klein Safe Lock Hardware for lock repair on my house and iron fencing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Linda D.
06/2012
5.0
locksmith
 + -1 more
Their service was good. We have used them several times in the past. They are always prompt and courteous. We feel comfortable around them.
Description of Work: Willis Klein Safe Lock Hardware came out and repaired a lock. They have changed the locks for us in our rental property. They did lock repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Aimee S.
04/2012
5.0
locksmith
 + -1 more
I would highly recommend them. They're punctuality is good and scheduling is good. Their pricing is a little on the high side.
Description of Work: We had all of our doorknobs replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lee G.
04/2012
5.0
locksmith
 + -1 more
They offer about everything and they came the next day. They were prompt and professional.
Description of Work: They rekeyed all the locks in our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ronna H.
04/2012
5.0
locksmith
 + -1 more
Service was GREAT! Called the store and asked for pricing, made the appointment for a Saturday morning, and that was it! They arrived on time, re-keying was quick and painless, and made new keys. A friend suggested that I could have it done cheaper at one of the local home improvement or hardware stores, by removing the locks myself, taking them to the store, reinstalling the locks, but for me it was well worth the cost not to have to bother. SO easy to just have Willis Klein come take care of it instead. I'd definitely call them again! They charged $64.50 for a service call, $30/half hour, and $9.50/cylinder. The extra keys were a few $'s more.
Description of Work: Re-keyed all six locks in house, and made new keys.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Alonna B.
03/2012
5.0
locksmith
 + -1 more
We were happy with everything. I would rate them A's all across the board. I would use them in the future.
Description of Work: I used Willis Klein Safe Lock Hardwe for their locksmithing services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carol K.
03/2012
4.0
locksmith
 + -1 more
They were a little expensive, but I would still recommend them. They got the job done quickly.
Description of Work: They replaced the locks on my doors.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KEVIN M.
10/2006
5.0
locksmith
 + -1 more
Fast, reasonably priced and all the keys worked without any catches.
Description of Work: Had several keys made.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12
07/2006
5.0
locksmith
 + -1 more
I THOUGHT THEY DID A GOOD JOB AND THEY'RE PROFESSIONAL. THEY HAVE A GOOD REPUTATION. I THINK THEY'RE PROBABLY ONE OF THE MORE RESPECTED LOCKSMITHS IN THE AREA. THERE'S NOT A LOT TO SAY ABOUT PUTTING IN A DEADBOLT. THEY KNEW WHAT THEY WERE DOING. A "B" IS ABOVE AVERAGE.
Description of Work: I HAD A COUPLE OF DEAD BOLTS PUT IN ON MY FRONT DOOR AND A GARAGE DOOR.
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*Contact business to see additional licenses.
Service Categories
Locksmiths,
Hardware & Home Improvement Stores,
Doors,
Kitchen and Bath Remodeling,
Plumbing,
Interior Design and Decorating
FAQ
WillisKlein Locks Hardware & Decorative Plumbing is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
WillisKlein Locks Hardware & Decorative Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa