Wheatley Home Improvement

Not recommended. Does not know how to give an estimate. Will give you a quote and when while the work is being done the price will go up and up and up. Even then, the work that is supposed to be done is half assed. Would not recommend this company to anyone. When trying to resolve the unsatisfactory work to the owner, only given excuses. The owner, Norman Wheatley, is hotheaded and totally unprofessional. He should take a class on business ethics and basic customer service.

I unfortunately had Wheatley and another company show up at my house at the same time for a bid on some gutter repairs(due to the other company coming a little early). The guy from Wheatley was not interested in staying around to bid the job and left. After leaving sent me a text message telling me how rude it was to waste his time after rushing to meet our appointment. Told me I should have cancelled the appointment since I had made my mind up to use another company. My mind had not been made up and I would have gone with the company I felt was giving me the better deal. I then called him back directly to which he ignored my call so I called their office only to be met with a very rude handling by the lady who answered the phone. After I apologized for them showing up at the same time and the awkward situation it created for myself and their guy I was answered back with blame on my part and how rude it was of me and how I didn't handle the situation properly. I continued to apologize for my fault in the situation and straight out asked for an apology for the text i received I was answered was answered with "I'll give you that it was a storm waiting to happen". I am very disappointed that apparently they feel it's okay to talk to and treat potential customers the way they have. I will never call them or recommend their services to anyone and will spread the word on how they handle customer service.

I unfortunately had Wheatley and another company show up at my house at the same time for a bid on some gutter repairs(due to the other company coming a little early). The guy from Wheatley was not interested in staying around to bid the job and left. After leaving sent me a text message telling me how rude it was to waste his time after rushing to meet our appointment. Told me I should have cancelled the appointment since I had made my mind up to use another company. My mind had not been made up and I would have gone with the company I felt was giving me the better deal. I then called him back directly to which he ignored my call so I called their office only to be met with a very rude handling by the lady who answered the phone. After I apologized for them showing up at the same time and the awkward situation it created for myself and their guy I was answered back with blame on my part and how rude it was of me and how I didn't handle the situation properly. I continued to apologize for my fault in the situation and straight out asked for an apology for the text i received I was answered was answered with "I'll give you that it was a storm waiting to happen". No apology for their handling of the situation, only blame thrown on me.

I had a good experience with Wheatley Home Improvement. I guess they're kinda corroborable with what I expected. I would sure use this provider again.

Extremely professional and friendly! Our expectations were exceeded!

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They responded promptly with an estimate, did good work in a professional manner at half the cost of the other estimate I received. I'm very satisfied and would use them for other services they provide.

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Very disappointed it's a small project that would've taken a one man crew an hour to do.... Now I've lost a week of not getting this project done ..

Great job and really nice to deal with.

A three man crew arrived promptly around 8:00 a.m. and began removing the old gutters from my two story home. I showed them where I wanted the downspouts placed so they could be attached to the rain barrels. I also asked for the 2nd story downspouts to drain into the 1st floor gutters rather than spilling onto the roof. Four to five hours later I had newly installed 6 inch gutters with a mesh gutter cover. The guys did excellent work and carted off all the old materials. I only found 3 gutter clips so their clean up was pretty meticulous. The next day we had a steady, moderate rain and the gutters and downspouts performed beautifully. I could certainly tell a big difference from the old leaky gutters. The mesh covers appear to be performing adequately - the pods of a few 'whirlybirds' have gotten caught in the mesh but none of them seem to have penetrated through to the actual gutter itself. I was a little concerned about my plantings and bushes being trampled but I needn't have worried - not a single leaf was harmed!

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I met with 6 different gutter/roofing companies and Mr. Wheatley was, by far, the most professional, competent, clear, and fair person I met. He gave me his honest opinion, explained why he was recommending what he was recommending, and gave me options. He used no scare tactics to get me to do other work on my house, which many people do. His price was very competitive. The workers were efficient, skilled, and my yard was clean when they were finished. His workers told me they had worked with him for years, one was his brother. My gutters look amazing still. I recommend Wheatley Home Improvements without reservation and will definitely use them again for future projects.

Jan has completed other projects during the past two years for us. We are always pleased with all aspects. We are very particular about who is left alone in our home but we trust him implicitly. He is always punctual and well prepared. You may have to wait to get him in due to a strong following of loyal customers but he is worth the wait. Old world craftsman and work ethic. They dont make them like him anymore.