Overall, the company was very unprofessional. I called their supplier, who vouched for them. We were afraid we had been scammed, but we hadn't. I feel that they need to communicate honestly about their scheduling if they wish to have the confidence of their customers.
Description of Work: The sales person was very personable and helpful. The fact that it is a Veteran's company sold us. He collected a sizable down payment and promised that the work would start as soon as they finished the job they were working on. This was on October 10th. Every week after that we were told they would start our job that week. Seventy days after they had our down payment, and after we told them we were very tired of the run around and were going to contact a lawyer, they sent a crew to do the roof. The crew removed the old roof and replaced it and installed two skylight replacements. They did a very nice job once they showed up. They picked up most of the nails and the landscaping was not harmed. They did not replace a couple of planters which they had moved to the middle of the front yard.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$20,800
Marsha S.
06/2012
1.0
roofing
+ -1 more
I would not recommend them because they were only incorporated as a business in May. This was right at the time of the hail damage and big storms. They are from out of state and just joined the better business burrow May 14th. The business was established May 3rd and they go door to door. They came to us and that is why I looked them up. They have a big white truck with better business burrow signs on it. Which I feel miss represents their business since they only just joined it and of course there are no reports. My comment would be buyer beware. There are too many good roofers in this area to use them from out of state with big BBB signs on their truck.
Description of Work: Veteran's Construction came to our door for roof repair.
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Service Categories
Roofing
FAQ
Veteran's Construction Inc is currently rated 2.7 overall out of 5.
No, Veteran's Construction Inc does not offer free project estimates.
No, Veteran's Construction Inc does not offer eco-friendly accreditations.
No, Veteran's Construction Inc does not offer a senior discount.
No, Veteran's Construction Inc does not offer emergency services.
No, Veteran's Construction Inc does not offer warranties.