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Varitech Inc

4.9(
27
)

Generator

About us

For two decades, Varitech, Inc. has been providing exceptional sales and service of generator systems to residential and commercial businesses with a dedication to excellence in all we do. Varitech is the number one source for all your Generator System needs for Residential, Commercial and Industrial clients. We’ll help you determine the size generator you need, then provide complete installation, as well as preventative maintenance, parts, service and repair to keep your generator system ready for the next power outage. Already have a generator system? No problem! We provide service for all sizes, makes and models. We proudly carry and service Briggs & Stratton products! https://www.briggsandstratton.com/na/en_us/products/generators.html

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Generator Sales and Installation, Service, Maintenance, & Repair for all makes and models including portables.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.927 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
4%
2
0%
1
0%
Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Write a review
Showing 26-27 of 27 reviews
Jeremy P.
08/2015
3.0
generator service
  + -1 more
.
Description of Work: They did a great job with the installation, but the final price was much higher than the initial quote. For this reason, we'd recommend that they give a quote in writing which includes any and all applicable fees such as travel charges.
Rating CategoryRating out of 5
Yes, I recommend this pro
$500
Response from Varitech Inc
I appreciate the time spent to submit this review of Varitech, however I do feel compelled to respond to the overall C rating we were given. The review states that we did a great job with the installation, but the problem was the price. First, we didn't install a generator for this customer. We were called to provide service for their existing generator. As such, we could only provide our labor rate and travel charges since we didn't have any idea what might be wrong with the generator when we arrived. We found that the battery was bad as well as a speed sensor on the engine. Our technician was able to diagnose and repair the problem without a second trip because our service trucks are equipped with many commonly used parts for the generators we typically service. The customer asked the technician for an estimate of the cost of the repair. He phoned the office and got pricing for the parts and estimated that the repair would be around $500 including parts. The actual invoice was $575 so, yes he did underestimate the cost by a bit. When the customer called our office and expressed dissatisfaction with the amount of the invoice and explained that they had been told that it would be $500, we amended the invoice to $500. As such, I would have expected an overall rating of an A. It seems that we did an excellent job in a timely manner at the price they were told. When we install a generator, we provide a proposal that describes the equipment and each installation process with itemized pricing for each step in the process. That is the price that is invoiced. There are no surprises or additions. We at Varitech are interested in long term relationships with our customers. We build these relationships by treating people right every day, day after day. We look forward to building a long term relationship with each customer, including this customer who gave us an undeserved C rating. .
Neil K.
07/2015
5.0
generator service
  + -1 more
unknown
Description of Work: Provide and install secondary generator in residence. | |Some initial glitches. but very attentive and customer service oriented. | |Would use again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10
    • 1
    • 2(current)

Contact information

4647 Pinewood Rd, Louisville, KY 40218

http://www.vteng.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Insured
Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Generator

FAQ

Varitech Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

Varitech Inc accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,PayPal,Visa
Yes, Varitech Inc offers free project estimates.
No, Varitech Inc does not offer eco-friendly accreditations.
No, Varitech Inc does not offer a senior discount.
Yes, Varitech Inc offers emergency services.
Yes, Varitech Inc offers warranties.
Varitech Inc offers the following services: Generator Sales and Installation, Service, Maintenance, & Repair for all makes and models including portables.

Contact information

4647 Pinewood Rd, Louisville, KY 40218

http://www.vteng.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed