Urgent Care Appliance Repair

I called Urgent Care Appliance Repair at 8am on Father's Day and received a call back within an hour by Forrest to schedule my appointment within 48 hours. He arrived on-time and was polite and professional. He brought the part that needed replaced, which was the pump & was able to fix a 20 year-old washing machine within a few minutes. This man went above and beyond & I HIGHLY recommend him and his company. I will contact him for any future appliance repair needs. Sincerely, Erik N. Louisville, KY

It went great. Forrest was on time and very knowledgeable and nice respectable guy. He fixed the freezer and I learned I should not have bought a Samsung Fridge in the first place. Thanks so much!

Beware!!! This is beyond any horror story you could ever experience. Let me start by saying the moment Hershey arrived was a negative attitude. When he seen the units was stacked he cursed and start aggressively throwing things was obviously mad. Was pushing a shelf back and for to the point I hear it cracking. I told him if you wait one second I can move the items. He says were is your husband I called for him. Immediately he get a attitude towards my husband my husband tried to restart to conversation on a new. The repair man became very hassle I told him he needs to leave our home i will not have anyone speech to me or my spousein such a disrespectful manner. He said im not leaving until you pay me $125.00 service fee. I said what service did you provide? We offered to pay for his travel he said you are going to pay me in full. As we told him to get out of our home he tells my husband you are going to get shot tonight as he placed his hand on his side. My husband said get off our property he again said your got to get shot. We Immediately called the police when they show up the officer notices our front tire flat. Yep he slashed our tire. This man is dangerous do not hire him or anyone from this company 😒 I will be check the neighbors ring door camera as well as the cop that lives on the corner to pull his camera and I will be pressing charges.

Forrest was on time and came with his PPE during COVID. He answered my call on a Saturday and set up an appointment within 48 business hours of my call for a non-urgent repair. He identified a pump clogged and advised that if we had more problems the service call charge for coming on-site would not be charged again if he needed to return within 30 days. Honest. Reliable. Good value for the service provided and good overall experience. We'd highly recommend.

Washer was unrepairable-motherboard and bearings going out. Did not run up the bill.

He was quick, professional, and knowledgeable. I was very impressed, I would definitely recommend them and use them again.

Repairs exceeded replacement. Bought a new dishwasher. Courteous, informative and very nice.

Exceptionally good. No complaints at all. All work done the same day.

Even though I have to buy a new range now, I have to say this service was a very pleasant experience. Forrest is simply great. He spent almost 2 hours trying to identify the mysterious behavior of this so-called professional and expensive "chef collection" range from Samsung that is full of electronics and obviously fails after 4 years. He found the possible root cause and the associated electronic part. The board and the labor for that repair would have been $520 and he said he would love to repair it but he cannot guarantee that the new board would fix the multiple problems. This "space engineered" range has five different boards (!) He recommended to take the loss and buy a new range. I listened to his advice. No more Samsung appliances for me. Oh, by the way, Forrest charged only $99 for 2 hours for the disassembly and reassembly necessary for the detective work. He easily could have attempted to try to fix the range and charge the $500 plus at a second visit with part in hand but instead he honestly said that he cannot guarantee a satisfactory result with that type of range. If anyone is looking for a trustworthy service - call Forrest.

It went very well. Forrest arranged an appointment for the same morning and he arrived promptly. He asked questions and after disassembling part of the refrigerator he explained clearly what my options were. I decided on repair and he went to get a part and came right back to install it. I am very satisfied with the service provided.

Technician was prompt and showed me a burnt out relay which he quickly changed and frig has been working great

It was great! Forrest was available the very next day after our phone conversation and he arrived right on time, calling to let us know he was on his way. I've known Forrest for many years (he's a friend of my kids) and it was SO good to get caught up again. He's now our appliance guru for anything else that goes wrong. AND he fixed the dryer!

Great! Forrest was super helpful and professional. He explained everything and didn't surprise us with any unnecessary costs.

excellent! came out on a weekend and even told me to print the coupon from angie's list to save money! nice guy...very efficient!

He found where the line was stopped up & had it repaired within 20 minutes. Totally satisfied. Sears could not get here until 6-20-2019. So glad I changed companies.

Very professional And would recommend them to anyone

Excellent service. Forrest was very thorough left no mess. I would definitely use Urgent Care again.

Great job in diagnosing but unfortunately the repair was not able to be completed because the board was obsolete. I appreciated the effort.

Fridge started working correctly before service call. Had pro check it out anyway. Very professional and courteous.

The service was awesome! A diagnostic test of my washing machine revealed that everything was working properly. Fortunately, after simply tilting my machine, which was stuck on drain mode, (it thought it still had water to drain) and then setting it back down, it somehow reset my machine, and it started working again. The repairman told me that my service call was good for 30 days, so if anything else happens during that time, he will come back out without charing for the trip. He was super nice, professional, and very helpful!

I knew it was $125 for the service call and told Forrest preliminary indicated the control board needed to be replaced on my used dryer; he requested and I sent him the model # the day before the appointment. He came in, said "it's your control board" and wrote up a $500 estimate. If feel if he were acting in good faith, he could have ballparked that estimate during our call, saving his visit and my $125. He spent about 5 minutes in my house, less than half of that looking at my dryer. That charge Could and should have been avoided.

The technician called and was able to come early which was much better for me.

Technician called to inform me that they were on their way, they were very polite and friendly. My washer was repaired within the hour. Would definitely use again.

Great! Turnaround time was awesome!

They did a great job on two of our refrigerators having issues. Fixed one and helped us make the decision to replace the other. They were very patient with all of our (probably dumb) questions. A+ service