We have been serving East Louisville for over 30 years and specialize in residential and light commercial window cleaning. Our staff is experienced and professional. Sunshine is fully insured and bonded and we offer free estimates. Our company prides ourselves on using bio degradable products.
Additional contact name - Teresa Lester.
This company cracked a window in the upstairs bedroom and refused to take responsibility for the damage. All blinds were left tilted so I could see they had cleaned the windows except for the blind in this bedroom which was completely closed something I never do as this bedroom is very dark without outside light. When I raised the blind I discovered a crack in the lower window about half way across, sparkling brightly, an obviously new crack. The company person said they did not clean the window because of the 'old' crack, which was not correct as the upper and lower portions of this window were clean. DO NOT USE THIS COMPANY unless you want to be disrespected, dismissed and left to pay for the damage they have done!!!!
Description of Work: window cleaning
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$185
Carol C.
08/2017
5.0
window cleaning
+ -1 more
They were very prompt and did an excellent job.
Description of Work: Windows cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Sunshine Window Cleaning Co
Thank you [Member Name Removed]!! Let us know if you need our services again! Teresa Lester
Jenny D.
07/2015
2.0
window cleaning
+ -1 more
I have used Sunshine Windows for around 15 years without problems, but that changed this time. They washed the windows, and did a fine job. Jim Lester didn't say anything about any problems. Shortly after they left I noticed a crack in my kitchen window. I had been working at the kitchen table right by that window and knew it wasn't cracked before. I called Mr. Lester and told him. At first he denied that he had cracked it (he'd washed that window himself). I knew he did, and he finally backed down a bit from that. Then he said that he was going to tell me that he didn't want to do my windows any more anyway. I have removable brackets in my windows that have been painted, making them more difficult to take off or put back on. He said that it was difficult to put them back on the windows without putting a lot of pressure on it, which could cause breakage. I don't deny that these brackets are a pain in the neck. However, he had never said anything about it before and didn't say anything until I called him on it. If he was having that much trouble with them he could have told me while he was there and could have asked us to put the brackets back ourselves. I wouldn't have had a problem with that. I think this was a terrible way to treat a long-time customer. I never pursued getting him to pay for the window because I really don't want to deal with him any more.
Description of Work: Washed all my windows inside and outside.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
5.0
punctuality
4.0
$240
kate H.
07/2015
5.0
window cleaning
+ -1 more
They were good. They came quickly.
Description of Work: They cleaned all of my windows.
Rating Category
Rating out of 5
Yes, I recommend this pro
Kelly T.
10/2014
5.0
window cleaning
+ -1 more
Fantastic! They did a great job. They were very responsive to my quest for a quote. They were able to fix me in within a week. They were able to clean the parts quickly. I was not here when they did the work but they did not leave a trace. They were here and everything was clean. On the phone, they were very personal and they came and did the quote. I was happy with them.
Description of Work: I used them for exterior window cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Dawn B.
09/2014
5.0
pressure washing, window cleaning
+ 0 more
We've used Sunshine in the past & will use them again. We live in a Italianate style home in Old Louisville & not only is our home very tall, it has a lot (we're talking a lot) of windows. The price for the services provided is reasonable, they're very professional, give you a courtesy call reminder and show up on time.
Description of Work: Cleaned the interior & exterior windows of our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$470
Carol C.
05/2014
5.0
window cleaning
+ -1 more
They were very prompt, arriving in the time period confirmed. We've never had our windows cleaned so well .. they sparkle! We're so impressed with the quality work they provided. (Cost discounted with Angie's List 15% discount coupon.)
Description of Work: Cleaned windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$302
Carolyn G.
04/2014
5.0
window cleaning
+ -1 more
We bought this house in January and I noticed right away the windows were filthy. I called several window washers to get estimates before finding Sunshine on Angie's list.That'll teach me where to go first! After a few days' wait for a response, they told me they would come out and give an estimate. They were quite a bit cheaper than the others and with their good rating, I called for an appointment to have them come clean the windows. Three workers showed up at the promised time. The two inside immediately took off their boots before coming into the house past the front door. Good sign! They went to work immediately, moving furniture with care and caution. The work was done quickly, removing probably 10 years worth of grime. My only negative comment is that the lower corners of some of the windows were still a little smudged. In their favor, definitely, one of the guys washed the skylights over the hot tub in the back. That was totally unexpected. I will call them again next year and I hope they have another coupon on Angie's List.
Description of Work: Washed the windows inside and out on my two story house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Carolyn B.
04/2014
5.0
gutter cleaning, window cleaning
+ 0 more
Mr. Lester and his crew cleaned my gutters and gave me an estimate for window cleaning. He also gave me tips on how to care for my paver patio. I would recommend his company to my friends.
Description of Work: Gutter Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Julie J.
11/2013
2.0
window cleaning
+ -1 more
They were late and incredibly unprofessional. Instead of arriving at our front door and introducing themselves, they walked around the back of our house and started looking in our windows. They were curt, rude and didn't take the time and detail orientation to clean our windows inside and out. Once they walked around the front of our house they walked in our front door without knocking. We will not use them again because of their unprofessional and rude attitudes along with bad outcome of service. 20 minutes to clean windows inside and out for a 3400 sg ft home.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0
$300
Response from Sunshine Window Cleaning Co
First of all, we want to apologize for any misunderstanding that occurred between our company and this customer. We also apologize for the delay in responding, and it was never our intention to do so, but we had a very serious family emergency that took weeks to get through. We do feel that it is extremely important to be respectful and professional to each of our customers and our employees try with great effort to fulfill that. Please let us reply to his comments. As a courtesy to our customers, it is our office policy to call, email or text our customers the day before their appointment to confirm. We contacted Mrs. [remove member name] the day before and confirmed our scheduled appointment time that we would arrive between 12:30-2:00 p.m. Our crew arrived at 12:40 p.m. They arrived within the window of time that was scheduled. When the crew arrived , they went to the back of the house to look at an area [remove member name]had asked us to estimate, to either hand wash or pressure wash, and to see what size extension ladder they would need for the job. They were on the back deck looking above the glass sliding doors at the mildew on the siding and [remove member name]came out. They were not peeking in the windows. The crew leader introduced himself and explained to Mr. [remove member name] that he was doing the pressure washing estimate and also told him that the other guys would go get their equipment from the van and come in the front door and get started. He said that was okay. So the guys went and got their equipment and started working. They had been working a short while, maybe 5 minutes or so , when Mr. [remove member name] said he needed to run an errand and he assured them that he would be gone for no more that 30 minutes. He left at around 12:50 and returned at around 2:05 or was gone 1 ¼ hour. He never said that he was upset by anything that had taken place up to that point and left the men working alone in his house. The crew leader explained to him that they would only be there for more or less 1 hr. from the start to the finish of the job. When they had 10-15 minutes left on the job, which was around 1:20-1:25 p.m and saw that he was not back yet , the crew leader called Mr. [remove member name] to let him know that they had 10- 15 minutes left. He said ok, but when they were finished, he still was not back. The job took them approximately 50 minutes for three men from around 12:45-1:35 p.m. So Mr. [remove member name] was called a second time and it was explained to him that they needed to leave, that they were finished. They had 2 more jobs to do. He told the crew leader that he was having lunch and didn’t say how much longer he would be, which seemed to insinuate that they would just have to wait until he got finished. So the crew leader told him if they had to continue waiting, he would have to charge $25 more for the crew just sitting there and he said just do whatever you have to do. Even though they had to get to another job, they still waited another 20 minutes, but then decided they would have to leave. When the crew started driving down the road at around 2:00, they passed Mr.[remove member name] and he waved at them indicating that he saw them , so they went back to the house so he could look over the work and that they could be paid for the services rendered. The crew leader then went into the house to get the check and told Mr. [remove member name] he did not have to pay the $25, just give us the original price for the work, which was $240, but Mr. [remove member name] insisted on paying the $25 extra. So the crew leader thanked him , took the check and they left.
Debra Y.
10/2013
5.0
window cleaning
+ -1 more
Crew arrived promptly and went to work right away. Very careful when moving furniture, plants, etc. - also no comment about stacks of junk they worked around to get to the windows in some rooms. (re-organizing not going as fast as I would like!) Guys were polite and professional - staying on task. They were a crew of 3 - each had their own ladder and cleaning supplies - and they each had their assignment. They were fast. Cleaned great room 2nd story windows with a tall ladder - they made it look so easy. That's why I like hiring the professionals! They did a great job - my windows are sparkling.
Description of Work: Cleaned windows inside and outside, around whole house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
Kenneth L.
08/2013
5.0
pressure washing, window cleaning
+ 0 more
On time. Professional. Called the day before to confirm.
Description of Work: Washed all the windows and pressure washed garage and fencing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Maria H.
06/2013
5.0
window cleaning
+ -1 more
They are very professional. They are not as pricey as some of the other companies. Mr. Lester is very capable and his team is very well trained. The house is sparkling when they leave. I can not recommend them enough. They are excellent.
Description of Work: Inside and outside and in between window cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
edward E.
02/2013
5.0
window cleaning
+ -1 more
They did a great job. Boy what a difference! Also very professional.
Description of Work: Window Cleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
$250
Stephen G.
07/2012
5.0
window cleaning
+ -1 more
I have used them several times, refered them once, all were excellant, will use again.
Description of Work: Washed windows inside and out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Kevin B.
06/2012
5.0
window cleaning
+ -1 more
It went great. They were professional and did the work as committed. I have already recommended them to a friend.Thanks Sunshine
Description of Work: In the past we worked with a college student to do our windows. He and his team have graduated and moved into their careers. I reviewed multiple listings on Angies list and chose Sunshine. They asked questions on the types of windows we had, quantities and locations. Through a couple of phone conversations, an estimate was provided. We scheduled the work for the middle of June. Beacuse of a change in someone elses schedule, they called and asked if we would like to move up on the scheule. We agreed and set a date for the end of May. The scheuled day turned out to be raining. They were in constant contact with us watching the weather and letting us know the plan. We finally had to rescheule. They came on Sunday to do the windows. They were on time and very professional. They did a great job.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Michael M.
04/2012
5.0
window cleaning
+ -1 more
Needed fast service because my house was about to go on the market. They gave a quote the same day I called and cleaned my windows the next day. They were very reasonable on price, showed up on time, were professional, and did a good job.
Description of Work: Cleaned all of my home's windows inside and out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Teresa B.
12/2011
5.0
window cleaning
+ -1 more
It was a very good experience. They did what they said they would do, came on time, and charged what they said they would charge.
Description of Work: They cleaned our windows for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Elinore J.
10/2011
5.0
gutter cleaning, window cleaning
+ 0 more
I chose Sunshine Window Cleaning Co out of the monthly Angie's List magazine. When I called to inquire about prices and schedule services I was so impressed with Mrs. Theresa Lester who is Mr. Lester's Wife and business partner. She is a wonderful office manager, handing everything in a prompt, professional, and friendly manor. When Mr. Lester came out he cleaned the interior and exterior of my windows and the gutters. We have been in this home for 5 years and the gutters have never been professionally cleaned to it was no small job. I was impressed with the quality and professionalism of the work that was done. What blew me away was after the work had been completed and paid for Mrs. Lester called me informing me that I qualified for a discount and actually paid too much for the work. She then refunded me the money that I had overpaid. This is a truly honest professional company. I will be using them for other jobs when I have need. They are wonderful!
Description of Work: Window Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bob P.
08/2011
5.0
window cleaning
+ -1 more
The guy who came out was very professional and very fast. We have used them two or three times. We also used them in our other house for 15 years or so. They charged us around $300 for their services. There are 4 guys who come out to do the service. They come right out and repair if there is a problem. They are not careless. I would use their services in the future too.
Description of Work: Sunshine Window Cleaning Co cleaned my windows both inside and outside probably in April or May.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
ANTHONY & JAN C.
11/2010
5.0
window cleaning
+ -1 more
I should have had them cleaned earlier in the season since this broke the drought spell. They looked great but rained less than 24 hours later so short lived.
Description of Work: Windows were cleaned inside and out.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Maryanne D.
07/2010
5.0
blind cleaning, floor cleaning, house cleaning, window cleaning
+ 2 more
Sunshine Window Cleaning did an excellent job!
Description of Work: In July 2006, I moved into a 7-room Cape Cod house in St. Matthews (Louisville, KY). I hired Sunshine Window Cleaning to clean the house before I moved into it. They cleaned all windows (basement, 1st floor and 2nd floor), dusted all baseboards, cleaned walls, scrubbed the kitchen, cleaned all natural wood floors and tile floors, scrubbed the basement and vacuumed the carpet. I have never been more pleased with a professional cleaning service! Everything shined and was exceptionally clean. The previous owner stopped in to see their work and was amazed they have removed a 6-foot plate glass window to clean it and to scrub the interior window sill -- apparently no one had been able to remove it in the past! I highly recommend Sunchine Window Cleaning to everyone! They were very professional, prompt, well-priced and friendly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Marjorie F.
07/2008
5.0
window cleaning
+ -1 more
This was the first time I have used their services and I would give them A's for everything. I found them on Angie's List. They were very good and I would use them again.
Description of Work: They cleaned all of our windows inside and outside of my house and my greenhouse.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Jeanne T.
02/2008
4.0
doors, window cleaning
+ 0 more
They arrived on time were very professional. Took shoes off. I felt comfortable with them in my house. They missed a basement window even though I tried to point it out in advance. They did come back and clean it. It was a big job and the weather outside wasn't great. I went with them over a lower bid because the Angie's List reports were so great, but for the price I would have liked a bit more attention to detail. I did have to clean a few minor smudges after they left and they didn't pay a lot of attention to window seals and cobwebs. If there was a B+ that would really be my grade. Again they did a really good job but for the price I would have expected superior work.
Description of Work: Cleaned 36 windows, 10 doors and a few assorted basement windows.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$368
MICHAEL P.
06/2007
5.0
window cleaning
+ -1 more
Arrived when promised. Went immediately to work with no down time at all. Finished in approx 2 hours. Moved furniture or any thing else obstructing the windows. Were very careful and replaced everything exactly where it was. Very friendly and professional. Did extremely good job cleaning windows along with dust, spider webs etc. between interior windows and storm windows. Was very satisfied with their service and the finished product. Will use again.
Description of Work: Clean all windows inside and out. Thirty double hung windows all with storm windows in 2 story house.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Window Cleaning,
Pressure Washing,
House Cleaning,
Gutter Cleaning,
Blind Cleaning,
Floor Cleaning and Waxing,
Doors,
Ceiling Fans,
Finished Carpentry and Woodworking,
Snow Removal,
Lawn and Yard Work,
Unfinished Carpentry
FAQ
Sunshine Window Cleaning Co is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
Sunshine Window Cleaning Co accepts the following forms of payment: Check,MasterCard,Visa
Yes, Sunshine Window Cleaning Co offers free project estimates.
No, Sunshine Window Cleaning Co does not offer eco-friendly accreditations.
No, Sunshine Window Cleaning Co does not offer a senior discount.
No, Sunshine Window Cleaning Co does not offer emergency services.
No, Sunshine Window Cleaning Co does not offer warranties.
Sunshine Window Cleaning Co offers the following services: Window cleaning, pressure washing & gutter cleaning.