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Sterling Heating & Air Conditioning

Heating and Air Conditioning, Air Duct Cleaning

About us

Sterling Heating & Air Conditioning has been providing excellent service in Kentuckiana since 1907. Sterling has over a century of customer satisfaction in installation, repair and system maintenance.

Business highlights

118 years of trusted experience
Emergency Services Offered

Services we offer

Heating/Air Conditioning service, repair, sales, preventive maintenance plans. We also handle geothermal systems.

Services we don't offer

We do not work on boiler systems or Hot water heaters.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.915 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
7%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-15 of 15 reviews

Bobbi S.
05/2022
5.0
heating & air conditioning/hvac
  + -1 more
The staff at Sterling were courteous and responsive. It was easy to make an appointment that was convenient for me. Danny arrived at the scheduled time, he was honest, professional and took the time to explain what he was doing. I purchased the service maintenance contract, after Danny explained the plan and benefits. I feel the price I paid was reasonable and fair, and I would recommend Sterling HVAC to others.
Description of Work: Annual maintenance of furnace and a/c.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nick H.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
The folks at sterling were responsive, courteous, and accommodating. The price of a replacement furnace was much more reasonable than I’d expected (and better than other quotes I’d received). I was pleased with the install - it was relatively fast and painless - and if anything needs to be adjusted (I don’t expect iI t to), I fully trust they will make it right! No one likes the expense of a new furnace, but all in all, this was a great experience.
Description of Work: Furnace was replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John K.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service. Jeremy answered all of our questions and visited after work was completed to inspect installation. Highly recommend this company.
Description of Work: New furnace and air conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nick H.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Paul showed up on time and was great. He explained what he was doing, and put up with my amateur handyman questions. When he found something that seemed questionable, he went above and beyond, taking extra time to check it out. It ended up being something that was OK, but not perfect. He offered an estimate for work to fix it, but he certainly didn't give me the fear-based sales pitch that could easily have come with any furnace work. I'd feel very comfortable with him/them working on my furnace in the future.
Description of Work: Annual furnace inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LaSita E.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Sterling did a Great job putting in New furnace in crawl space and new air conditioner.Very satisfied so-far with the work and would use them again.
Description of Work: New Furnace and air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ramona H.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
They were honest, efficient, thoroughly cleaned my furnace and a/c. I purchased their service contract. They did a good job and followed up. They were professional, polite, courteous, and reasonable with their prices. The staff was very experienced.
Description of Work: Cleaned furnace and a/c, taught me how to change filters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Marcia K.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sterling Heating & Air Conditioning
Thank You for your Business!!

Karen H.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Great! They were very professional and reasonably priced.
Description of Work: We needed a new furnace and air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sterling Heating & Air Conditioning
Thank you for your business, we are here to take care of you. If you need anything please let us know..

Sonia J.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
The technician, Juan, was very nice, professional, and efficient. He also offered good suggestions and advice for my concerns.
Description of Work: Furnace wasn't working in my big drafty house. Came out a few hours after contact. Had to go to warehouse to get a brand-specific part and returned promptly to finish the job of replacing the pressure switch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$278

Response from Sterling Heating & Air Conditioning
Thank you so much, we appreciate your business

Susan K.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
They came really quickly like within a couple of hours. They were in the neighborhood and guess they were available. What was really nice is that he made some suggestions that I might try before I replaced my air conditioner. They could have made money but they were honest and I liked that about them. If I do need something I would most likely use them from that experience. I loved them, they were great and I liked them.
Description of Work: They came out, looked at my air conditioning and talked to me about it. They didn’t give me an estimate but if I wanted an estimate they would give me an estimate. I was just getting some suggestions.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sterling Heating & Air Conditioning
Thank you so much, we appreciate your business. Our company is based on Trust and Honesty. We believe in giving customer options.

Tim T.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
I like everything about them; their service, their kindness and their job.
Description of Work: I used the services of Sterling Heating and Air Conditioning. They installed the new heating and AC system for my new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Sterling Heating & Air Conditioning
Thank you so much, we appreciate your business.

Adrienne W.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
They did an outstanding job and were prompt, professional and everyone at the company is extraordinary.
Description of Work: They came out because our air-conditioning was turning on during the winter. They also did a routine tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Sterling Heating & Air Conditioning
Thank you so much, we appreciate your business.

Nell D.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are very competent and pleasant.
Description of Work: I use Sterling Heating & Air Conditioning for air conditioning services. They give us yearly check-up. I have one little problem with the leaky line that they took care. That was all I had them do other than the check-ups.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Sterling Heating & Air Conditioning
Thank you so much, we appreciate your business.

Patricia E.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
We've had very good service. Their workers are very professional and we've had a great experience overall.
Description of Work: We have been using them for a while. They do an annual check up on both our Heating and A/C system. They have different options of payments for their customers. They will come out night and day if you need them too. There was one year when we were having a problem in the winter and the heat went off, and they came out right away to fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sterling Heating & Air Conditioning
Thank you so much, we appreciate your business. We believe in treating our customers like they are the VIP. True 24 hour service is what we offer, anytime or day we will be there. Thank you again.

Beverly J.
09/2011
4.0
heating & air conditioning/hvac
  + -1 more
I'm on their gold plan. They are prompt, professional and honest. Their prices are fair.
Description of Work: I use Sterling Heating & Air Conditioning annually to service my unit in the early spring and early fall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Sterling Heating & Air Conditioning
Thank you so much, we appreciate your business.

    Contact information

    206 E Whitney Ave, Louisville, KY 40214

    http://www.sterlingheatingandair.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Air Duct Cleaning

    FAQ

    Sterling Heating & Air Conditioning is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Sterling Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Sterling Heating & Air Conditioning offers free project estimates.
    No, Sterling Heating & Air Conditioning does not offer eco-friendly accreditations.
    No, Sterling Heating & Air Conditioning does not offer a senior discount.
    Yes, Sterling Heating & Air Conditioning offers emergency services.
    Yes, Sterling Heating & Air Conditioning offers warranties.
    Sterling Heating & Air Conditioning offers the following services: Heating/Air Conditioning service, repair, sales, preventive maintenance plans. We also handle geothermal systems.
    We do not work on boiler systems or Hot water heaters.

    Contact information

    206 E Whitney Ave, Louisville, KY 40214

    http://www.sterlingheatingandair.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM