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Stanley Steemer - Louisville

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

About us

See website for additional service areas.

Business highlights

46 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, tile & grout, furniture, leather and air duct cleaning, area rugs, autos, boats & RVs, water damage restoration, hardwood floor refinishing, flooring sales & installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.393 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
22%
3
8%
2
5%
1
3%


Rating CategoryRating out of 5
quality
4.3
value
4.2
professionalism
4.4
responsiveness
4.6
punctuality
4.6
Showing 51-75 of 93 reviews

Don B.
06/2006
4.0
carpet cleaners
  + -1 more
IT'S HARD TO IMPRESS ME. THEY DID A GOOD JOB, BUT IT WASN'T NECESSARILY ABOVE AND BEYOND THAT. THEY WERE ABOVE SATISFACTORY COMPARED TO WHAT I'VE HAD BEFORE. I ASKED THEM ABOUT A CERTAIN SPOT AND THEY WORKED ON IT TO CLEAN IT. IT WOULD BE NICE IF THEY HAD A FREQUENT USER'S CLUB OR IF YOU COULD GET A DISCOUNT FOR RECOMMENDING A FRIEND OR SOMETHING LIKE THAT.
Description of Work: THEY CLEANED FOUR ROOMS, A GREAT ROOM, A NURSERY, A FOYER, AND ANOTHER DEN OFF THE KITCHEN.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$150

SUZANNE K.
06/2006
4.0
carpet cleaners
  + -1 more
THE GUYS WERE VERY NICE. THEY CAME IN AND HELPED TO MOVE THE FURNITURE. I HAVEN'T HAD ANY SPOTS COME BACK YET. THEY MADE NO MESS BEHIND THEMSELVES. THEY DID THE BEST WORK THAT I HAVE HAD ANYBODY DO.
Description of Work: THEY DID TWO BEDROOMS AND THE LIVING ROOM. THEY STEAMED AND SCOTCH GUARDED THE CARPETS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

06/2006
4.0
carpet cleaners
  + -1 more
THE PRICING WAS GOOD, AND THE CLEANING WAS WELL DONE. I AM SURE THAT THEY DID SOME SPOT REMOVAL. I HAD TWO DOGS AT THE TIME. THEY WERE FRIENDLY AND RELIABLE TO WORK WITH.
Description of Work: THEY CLEANED THE CARPET IN THREE ROOMS AND A HALLWAY.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

MARK W.
06/2006
4.0
carpet cleaners, upholstery cleaning
  + 0 more
I'D USE THEM AGAIN. THEY GOT STAINS OUT OF THE CARPET, AND THE WORK WAS GOOD. I DID SOMETHING ONLINE AS FAR AS SCHEDULING, AND THEY WERE REALLY RESPONSIVE. BUT WHEN THE GUY GOT HERE, I WAS EXPECTING TO PAY 99 DOLLARS PLUS THE FURNITURE PIECE, BUT HE SCRATCHED THAT AND MADE UP 150 DOLLARS PLUS THE FURNITURE PIECE. I DIDN'T THINK THAT WAS VERY PROFESSIONAL.
Description of Work: CLEANING OF THREE AREAS OF CARPET AND A PIECE OF FURNITURE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

06/2006
5.0
carpet cleaners
  + -1 more
THEY DO A VERY GOOD JOB. I'M VERY HAPPY WITH IT. THE PRICE IS VERY GOOD AND IM VERY HAPPY WITH WHAT THEY DID. THEY DID WHAT I WANTED AND I WOULD USE THEM AGAIN IN THE FUTURE.
Description of Work: CLEANED THE CARPET AND DEODORIZED IT FOR A THREE ROOM AREA.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

06/2006
5.0
carpet cleaners
  + -1 more
THEY HAVE REALLY FRIENDLY CUSTOMER SERVICE WHEN YOU CALL. THEY GIVE YOU A WINDOW, BUT YOU CAN STILL FIND OUT APPROXIMATELY WHEN THEY'LL GET THERE. THE WORK IS THOROUGH AND THE MEN ARE CAREFUL TO NOT LEAVE A MESS.
Description of Work: CARPET CLEANING IN TWO ROOMS, A LIVING ROOM AND A BEDROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

06/2006
5.0
carpet cleaners
  + -1 more
THEY DID WHAT I NEEDED THEM TO DO, AND IT WAS GOOD. IT'S CLEAN. THEY DID THE JOB. I PROBABLY WILL USE THEM AGAIN IN THE FUTURE. THEY WERE SENSITIVE TO EVERYTHING IN THE HOUSEHOLD. I'M ON THEIR MAILING LIST. I GOT A POSTCARD OR SOMETHING.
Description of Work: THEY CLEANED TWO BEDROOMS AND DID DEEP CLEANING.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Christen D.
06/2006
1.0
carpet cleaners
  + -1 more
THEY WOULDN'T HONOR THEIR COUPON. THEY ARE JUST A JERK OUTFIT. ANYTHING AS OLD AS STANLEY STEEMER YOU KNOW THERE IS PROGRESS, BUT MY CARPET WAS WET FOR THREE DAYS.
Description of Work: THEY CLEANED 1400 SQUARE FEET OF CARPET.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

Yes, I recommend this pro
$269

JERRY B.
06/2006
3.0
carpet cleaners
  + -1 more
THE OVERALL EXPERIENCE WAS GOOD. BUT I DIDN'T THINK THE CARPETS WERE CLEANED AS EFFECTIVELY AS THEY COULD HAVE BEEN. THEY GOT DIRTY REAL QUICK. I DIDN'T THINK THE VALUE FOR THE PRICE WAS GOOD.
Description of Work: CARPET CLEANING IN ONE ROOM FOR ROUTINE MAINTENANCE OF THE CARPET.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

06/2006
5.0
carpet cleaners
  + -1 more
I HAD A GOOD EXPERIENCE WITH THEM. THEY WERE FAST & EFFICIENT. I LIKE THEM & I WOULD CALL THEM AGAIN. THEY'RE WELL KNOWN IN THE AREA & I'VE NEVER HEARD ANYTHING NEGATIVE ABOUT THEM.
Description of Work: I HAD CARPETS CLEANED IN 3 ROOMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

06/2006
5.0
carpet cleaners
  + -1 more
IT'S FINE. WE'VE USED THEM MANY TIMES. THEY DO A GOOD JOB IN CLEANING, AND IT DRIES QUICKLY. THEY MOVE THE FURNITURE AND PUT IT BACK WELL. THEY DID SOMETHING THAT DIDN'T SIT WELL WITH ME. THEY SORT OF SPENT MORE TIME STANDING OUTSIDE THE HOUSE SMOKING THAN INSIDE CLEANING.
Description of Work: THEY CLEANED STAIRWAYS, THE LIVING AND DINING ROOMS, AND A HALLWAY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ROBERT H.
06/2006
5.0
carpet cleaners
  + -1 more
VERY GOOD, THEY GOT ALL THE STAINS OUT OF MY CARPET AND IT LASTS. IT'S STILL PERFECTLY CLEAN LIKE IT WAS. THE PEOPLE WERE VERY POLITE. I SAW THEM WHEN THEY CAME IN, AND I SAW THEM WHEN THEY LEFT.
Description of Work: CARPET CLEANING IN THE LIVING ROOM, STAIRS, AND LANDING. LIVING ROOM IS BIG AND THERE ARE SEVEN STEPS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

06/2006
5.0
carpet cleaners
  + -1 more
THEY DID A GOOD JOB AND SHOWED UP ON TIME. I WAS PLEASED WITH THE CARPET CLEANING. THE PRICE WAS A LITTLE EXPENSIVE FOR THE AMOUNT OF SQUARE FOOTAGE THEY DID.
Description of Work: THEY DID CARPET CLEANING OF THE FIRST FLOOR AND STAIRWAY.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

06/2006
4.0
carpet cleaners
  + -1 more
THE EXPERIENCE WAS VERY GOOD. THE GENTLEMAN THAT CAME IN WAS VERY POLITE AND PROFESSIONAL. THEY WERE VERY CAREFUL. THEY PUT THE FURNITURE ON STYROFOAM BLOCKS TO KEEP IT NICE.
Description of Work: THEY CLEANED CARPETS IN THREE ROOMS AND PUT DOWN A STAIN GUARD AS WELL.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

06/2006
4.0
carpet cleaners
  + -1 more
THEY DID A REAL GOOD JOB. THEY MOVED ALL THE FURNITURE AROUND TO CLEAN EVERYTHING. THE CARPETS LOOKED GREAT AFTER THE WORK WAS DONE AND THEY DID AN EXCELLENT JOB.
Description of Work: THEY BROUGHT IN A MACHINE AND CLEANED THREE ROOMS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$49.95

06/2006
5.0
carpet cleaners
  + -1 more
I HAVE USED THEM FOR YEARS BECAUSE THEY ARE SO GOOD. THEY WERE HERE ON TIME, WHEN THEY SAID THEY WERE GOING TO BE. THEY MADE SURE THAT THE CARPETS WERE CLEAN BEFORE THE LEFT. THE PEOPLE THAT CAME WERE NICE.
Description of Work: I HAD THE CARPET CLEANED IN THREE ROOMS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

RICHARD G.
06/2006
5.0
carpet cleaners
  + -1 more
THEY WERE NICE AND THEY DID THE JOB WELL. I WAS VERY SATISFIED. I DON'T HAVE TO HAVE THEM CLEAN VERY OFTEN BECAUSE I LIVE ALONE. THEY WERE CONSIDERATE OF MY TIME. MY DAUGHTER PHONED AND SHE HAD TO GO TO HOSPITAL AND THEY ASKED IF I NEEDED TO RESCHEDULE, AND THEY WERE VERY COOPERATIVE IN GETTING ME IN THE NEXT AVAILABLE TIME.
Description of Work: THERE WERE THREE ROOMS, A LIVING ROOM 15 X 15, BEDROOM 15 X 15 AND DEN AROUND 12 X 12. THEY CLEANED THE CARPETING AND THEY ALSO PUT DOWN PROTECTANT SCOTCHGUARD. IT WAS STEAM CLEANING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

SANDRA M.
06/2006
5.0
carpet cleaners
  + -1 more
IT WAS OKAY THEY DIDN'T MOVE THE FURNITURE IN MY SONS ROOM BUT OTHER THAN THAT IT WAS PRETTY GOOD. IT WAS A GOOD PRICE BECAUSE THE CARPETS WERE PRETTY DIRTY. THEY SHOWED UP WITHIN ABOUT 20 MINUTES OF THE TIME THEY SAID. THEY DIDN'T ASK FOR HELP. THEY CAME AND DID WHAT NEEDED TO BE DONE AND DID A GOOD JOB DOING IT.
Description of Work: THREE BEDROOMS WERE CLEANED.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

06/2006
5.0
carpet cleaners
  + -1 more
THEY WERE PUNCTUAL BECAUSE THEY ARRIVED AT THEIR APPOINTED TIME. THEY MOVED ALL THE FURNITURE BACK AND FORTH WHILE THEY CLEANED UNDER IT. THEY DID A REAL QUICK AND BUT THROUGH JOB. THE PRICE WAS VERY GOOD. THEY WERE VERY FRIENDLY AND THEY MADE JOKES ABOUT THE LITTLE FOOTIES ON THEIR SHOES TO KEEP FROM TRACKING DIRT IN.
Description of Work: THEY CLEANED THE CARPETS IN THREE ROOMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

06/2006
5.0
carpet cleaners
  + -1 more
THEY HAVE ALWAYS COME IN AND DONE A GOOD JOB. THEY ARE PROFESSIONAL BECAUSE THEY CLEAN THE CARPETS WELL. THEY COME IN AND GET THE JOB DONE IS A MANNER THAT IS ACCEPTABLE TO ME.
Description of Work: THE CARPET IN AN BEDROOM, HALLWAY AND STAIRCASE WERE CLEANED. WE ALSO HAD SOME AREA CAREPTS CLEAND AS WELL.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

06/2006
5.0
carpet cleaners
  + -1 more
I AM VERY SATISFIED. I HAVE USED THEM OVER AND OVER AGAIN. THEIR MANNER IS SUCH THAT I DO NOT HESITATE TO USE THEM REPEATEDLY. I THINK THAT PRICING IS COMPETITIVE AND I DON'T MIND THE CHARGES.
Description of Work: THEY CLEANED THE CARPET IN THE ENTIRE HOUSE. THEY PUT SOME SOLUTION DOWN AND THEY CLEAN THAT UP AND IT LEAVES THE CARPETS CLEAN.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$110

06/2006
5.0
carpet cleaners
  + -1 more
THEY ARE VERY FRIENDLY AND EFFICIENT. THEY WERE PROMPT IN THEIR SERVICES AND PROVIDED A GOOD PRODUCT. THEY GOT THE JOB DONE. THEY DID IT RIGHT THE FIRST TIME, WHICH IS WHAT I EXPECT.
Description of Work: BASIC OVERALL STEAM CLEANING OF MY CARPETS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

JESSICA H.
06/2006
5.0
carpet cleaners, upholstery cleaning
  + 0 more
THE PRICE SEEMED REASONABLE. WE DIDN'T LOOK AROUND VERY MUCH, BUT THEIR QUOTE WAS IN OUR PRICE RANGE, SO WE WENT WITH THEM. WE WERE INTERESTED IN CARPETS AND THOUGHT ABOUT THE STEAM CLEANING THE CHAIR AFTERWARD. THEY WERE NOT HIGH PRESSURE SALES, THEY DID WHAT WE WANTED, AND DIDN'T TRY AND SELL US EXTRA SERVICES. THEY WERE ON TIME, AND I THINK THAT IS RARE FOR THIS TYPE OF SERVICE.
Description of Work: THEY STEAM CLEANED THE CARPET IN TWO ROOMS, AND ALSO DID THE UPHOLSTERY ON ONE CHAIR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

ROSELLA K.
06/2006
4.0
carpet cleaners
  + -1 more
I HAVE ALWAYS USED THEM, BUT THEY DID RUB THEIR HOSES AGAINST THE WALL. I HAD TO TOUCH UP THE FLAT PAINT. THEY DID A GREAT JOB AND USED SCOTCH GUARD. THE PEOPLE WERE VERY NICE AND BECAUSE MY FURNITURE COULDN'T BE MOVED THEY DID ANOTHER AREA OF THE HOUSE FOR FREE.
Description of Work: THEY CLEANED THE GREAT ROOM, HALLWAY AND MASTER BEDROOM. APPROXIMATELY 400-500 SQ. FT.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

BOBBY A.
06/2006
3.0
carpet cleaners
  + -1 more
HE KNEW HOW TO CLEAN THE CARPETS, BUT HE ASKED A LOT OF QUESTIONS THAT WERE UNNECESSARY. HE DIDN'T SEEM LIKE HE WAS VERY BRIGHT. I WOULDN'T RECOMMEND LETTING THE PERSON WHO CLEANED OUR CARPETS STAY IN YOUR HOUSE ALONE.
Description of Work: THEY CLEANED THE CARPET IN THE ENTIRE HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$220

Contact information

4601 Proximity Dr, Louisville, KY 40213

www.stanleysteemer.com

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Flooring Sales and Installation,
Leather & Vinyl Repair,
Upholstering - Boat & Auto,
Air Duct Cleaning,
Water & Smoke Damage,
Hardwood Flooring Sales and Installation,
Dry Cleaning

FAQ

Stanley Steemer - Louisville is currently rated 4.3 overall out of 5.

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 5:00 PM

Stanley Steemer - Louisville accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Stanley Steemer - Louisville offers free project estimates.
No, Stanley Steemer - Louisville does not offer eco-friendly accreditations.
No, Stanley Steemer - Louisville does not offer a senior discount.
Yes, Stanley Steemer - Louisville offers emergency services.
Yes, Stanley Steemer - Louisville offers warranties.
Stanley Steemer - Louisville offers the following services: Carpet, tile & grout, furniture, leather and air duct cleaning, area rugs, autos, boats & RVs, water damage restoration, hardwood floor refinishing, flooring sales & installation.

Contact information

4601 Proximity Dr, Louisville, KY 40213

www.stanleysteemer.com

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 5:00 PM