Spectrum Sight & Sound

unknown

It went ok. We had a lot of issues, they had to come back a lot. So we chose not to use them again at our new home. We had issues with programing the remote and getting the speakers to work. They had to cut a big spot of drywall, which we knew in advance. It took a month after for them to help us get in touch with somebody to get that finally fixed and finished up. Very nice guy, but too many things to have issues with. Like we had to get the big fancy remote to come program it and it still didn't work. So somebody else had to come and mess with it. It was a total frustration after spending that much money. The system itself was good, it was just a little detailed. But it was hard to get in touch with them and get them out there. When she did finally get a hold of them and could flag down a date they were pretty good about actually being there when they said they were going to be. We didn't really compare prices and look at anyone else.

Doug and the team did a great job. Installation was extremely professional, clean and timely. We have a few small items that will be adjusted in the next few weeks (holidays and my schedule), but I am confident everything will be exactly how I want it.

Not only were the technicians punctual, they were early. Polite, professional and friendly, and they answered all my questions. The work was done in one day as promised, and Brian the owner arrived in the afternoon to make certain all the work was being done as agreed upon, and he also spent a great deal of time setting up the ROKU unit, downloading apps for me, and recommending others. He showed me how to use the new system, gave a demo on the sound and quality of picture, and even stayed late to make sure I was completely happy with everything. My husband had been traveling on business, and when he got home and saw the finished product, he immediately asked me to size some outdoor speakers as well. We will be having that work done also in the near future. I would recommend this group to anyone. I had three estimates for the same work, and by far this group was the most reasonable, the most professional, and were an absolute pleasure to work with.

unknown

Brian Bennett was quick to schedule an appointment to come to my home to give me a quote to install my home theater/ stereo system. He arrived on time, gave me a price, and recommended the addition of a remote to control all of my devices. He and another tech did the install a couple of days later. They made several recommendations to make my system even better. They made sure everything worked perfectly and even swept up their small mess! There was no additional charge to upgrade the operations of my system or to install the remote, even though it was a somewhat lengthy process. I inquired about setting up Netflix on my t.v. Brian recommended several other free sites, waited for me to sign up for them, and then set them up on my t.v. He patiently showed me how to use everything and made sure that I was comfortable with it. They were here alot longer than originally planned, but didn't try to charge me extra. I am extremely impressed with every aspect of Spectrum Sight and Sound! I would highly recommend this company!

After going through several different companies who were not on the up and up, I found Brian Bennet with Spectrum, who was able to come in at a great price and do an excellent and professional job.