Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

SERVICEMASTER BY ANDERSON

Carpet Cleaning, Water & Smoke Damage

About us

8 EMPLOYEES. USES SUBS FOR CARPET INSTALL, PAINTING, ETC. COST DETERMINED BY THE JOB. NO TRAVEL CHARGES. AFTER HOURS CHARGES APPLY.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

CARPET CLEANING, WATER AND FIRE RESTORATION.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

2.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
33%
3
33%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.0
value
2.7
professionalism
2.3
responsiveness
3.7
punctuality
4.5
Showing 1-3 of 3 reviews

John H.
11/2015
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: They provided estimate for "restoration" after a flooded basement. We agreed on price after discussion and reading pamphlet on their 3 step restoration process. Basement was dried out and wet carpet was removed but there was nothing done to restore the basement. There was also a disagreement on square feet charged as we were charged for more square feet then a recent appraisal found our basement to have. The flood did not even affect the whole basement. We tried to work to them to find compromise on price. They were unwilling to compromise or even work with us. There was absolutely no effort towards customer satisfaction. This is by far the rudest company I have ever encountered.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0

$3,000

06/2006
4.0
carpet cleaners
  + -1 more
HAD SPECIFIC PROBLEM AREAS THAT NEEDED TO BE DONE AND THEY DID A GOOD JOB. I FELT WORK WAS A LITTLE PRICEY BUT STILL WORTH IT. THEY WERE PUNCTUAL AND NEAT, AND THE CARPET WAS DEFINITELY CLEANER AFTER THEY HAD LEFT.
Description of Work: CARPET CLEANING WAS DONE. THEY CLEANED A BEDROOM AND HALL.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

TIM L.
06/2006
3.0
carpet cleaners
  + -1 more
I WOULDN'T HAVE THEM BACK. I DIDN'T FEEL LIKE IT WAS CLEAN. IT WASN'T AS CLEAN AS I THOUGHT IT SHOULD BE. MY HUSBAND FELT THE SAME WAY. THERE WERE TWO WORKERS THAT CAME TO THE HOUSE. ONE WAS AN OLDER GENTLEMAN AND HE DIDN'T REALLY TALK ABOUT WHAT HE WAS DOING. THERE WERE THINGS ON THE CARPET THAT I WAS SHOWING HIM AND I DON'T THINK THAT HE WAS PAYING ATTENTION TO WHAT I WAS SAYING. I WOULD ASK HIM QUESTIONS AND HE WOULD GIVE ONE WORD ANSWERS.
Description of Work: THE CLEANED ALL OF MY CARPETS. THE SIZE IS TWO BEDROOMS, A HALLWAY, AND A GREAT ROOM. THE HOUSE IS 1600 SQ FT. IT WAS STEAM CLEANING.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

    Contact information

    3231 Ruckriegel Pkwy Ste 113, Louisville, KY 40299


    Service hours

    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Water & Smoke Damage

    FAQ

    SERVICEMASTER BY ANDERSON is currently rated 2.7 overall out of 5.

    Monday: 8:00 AM - 5:00 AM

    Tuesday: 8:00 AM - 5:00 AM

    Wednesday: 8:00 AM - 5:00 AM

    Thursday: 8:00 AM - 5:00 AM

    Friday: 8:00 AM - 5:00 AM

    SERVICEMASTER BY ANDERSON accepts the following forms of payment: Check,MasterCard,Visa
    No, SERVICEMASTER BY ANDERSON does not offer free project estimates.
    No, SERVICEMASTER BY ANDERSON does not offer eco-friendly accreditations.
    No, SERVICEMASTER BY ANDERSON does not offer a senior discount.
    Yes, SERVICEMASTER BY ANDERSON offers emergency services.
    No, SERVICEMASTER BY ANDERSON does not offer warranties.
    SERVICEMASTER BY ANDERSON offers the following services: CARPET CLEANING, WATER AND FIRE RESTORATION.

    Contact information

    3231 Ruckriegel Pkwy Ste 113, Louisville, KY 40299


    Service hours

    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM