IT WAS PRETTY GOOD. I NEEDED TO BE AWARE THAT IF I DIDN'T MOVE MY FURNITURE SOME PARTS OF THE CARPET WOULD NOT GET CLEANED. THERE WERE SOME THINGS THAT SHOULD HAVE BEEN MOVED THAT DIDN'T GET MOVED AND THAT IS WHY I GAVE THEM A "B" IN QUALITY. THE PEOPLE THAT DID THE WORK WERE GOOD.
Description of Work: THEY CLEANED AND SCOTCH GUARDED THE CARPET OF THREE BEDROOMS, THE LIVING ROOM AND FAMILY ROOM.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
06/2006
3.0
air duct cleaning
+ -1 more
IT WAS OK. WE CALLED AND THEY CAME OUT. THE REASON I SAY IT WAS OK IS BECAUSE THEY DIDN'T GO BACK AND PUT BACK ALL THE GRATES THE RIGHT WAY. I DIDN'T CHECK THE WORK AS THEY DID IT. SO NOW I'M MISSING SOME SCREWS, SOME GRATES ARE ON WRONG, AND I DON'T THINK THEY EVEN CALLED BACK TO FOLLOW UP.
Description of Work: THEY CLEANED THE AIR DUCTS. THEY TOOK MAYBE AN HOUR.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$130
06/2006
5.0
air duct cleaning
+ -1 more
IT WAS GOOD. THEY HAD GOOD EQUIPMENT. THEY WERE ABLE TO DO THE JOB WELL BECAUSE OF IT. THEY WERE VERY NICE. THEY FINISHED THE WORK IN A TIMELY MANNER.
Description of Work: THEY CLEANED THE AIR DUCTS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
06/2006
5.0
carpet cleaners
+ -1 more
THEY ARE VERY PROFESSIONAL AND DID A GOOD JOB. PLUS THEY ARE REASONABLY PRICED. THEY WERE FAST AND IN AND OUT. I WAS PLEASED WITH THE OUTCOME OF THE CARPETS.
Description of Work: CLEANING CARPET ON TWO ROOMS AND THE STAIRS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$59
LISA B.
06/2006
4.0
carpet cleaners
+ -1 more
ONCE ANOTHER GENTLEMAN CAME OUT AND FINISHED THE JOB, EVERYTHING WAS PRETTY GOOD. SO I'D SAY IT WAS GOOD. THE CARPET WAS STREAKED THE FIRST TIME THEY CAME. WHEN I CALLED, THEY RESPONDED QUICKLY AND CAME BACK OUT AND GOT IT AGAIN.
Description of Work: CARPET CLEANED IN TWO ROOMS AND IN THE STAIRWELL. IT TOOK THEM ABOUT 45 MINUTES.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$75
06/2006
5.0
carpet cleaners
+ -1 more
THE SERVICE WAS VERY GOOD. I MOVED SOME OF THE LARGER FURNITURE OUT OF THE WAY. I JUST DID IT ON MY OWN. THEY WOULD HAVE MOVED THE FURNITURE THEMSELVES, BUT THEY WOULD HAVE CHARGED EXTRA. THEY JUST CLEAN AROUND THE FURNITURE IF YOU DON'T MOVE IT.
Description of Work: A GENERAL CLEANING AND SPOT REMOVAL FOR TWO ROOMS AND A HALLWAY.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
ANTHONY H.
06/2006
5.0
carpet cleaners
+ -1 more
I WOULD RECOMMEND THEM, AND I WOULD DEFINITELY USE THEM AGAIN. I LIKED THAT I HAD A CLEAN CARPET AFTERWARDS. I HAD TO MOVE MOST OF THE SMALL ITEMS AND LAMPS OUT OF THE ROOM, BUT THEY MOVED THE REST.
Description of Work: THEY CLEANED THE CARPET AND PUT A SCOTCH GUARD SPRAY ON IT FOR 5 ROOMS AND A STAIRWELL.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
06/2006
5.0
carpet cleaners
+ -1 more
IT WAS WONDERFUL. I CALLED THEM AND THEY SET IT UP FOR THE NEXT WEEK. THEY CALLED TO REMIND ME AND THEY WERE HERE RIGHT ON TIME. THE MAN WHO CAME OUT AND CLEANED THE CARPET WAS FRIENDLY.
Description of Work: CARPET CLEANING IN THE DINING ROOM AND THE LIVING ROOM.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
06/2006
5.0
carpet cleaners
+ -1 more
THEY GIVE A GOOD VALUE FOR THE DOLLAR. THE TECHNICIAN WAS VERY THOROUGH. WE HAD TROUBLE SPOTS AND THEY DID EXTRA WORK ON THEM. I LIKED THE PEOPLE THAT PERFORMED THE WORK.
Description of Work: THEY CLEANED THE CARPET IN THREE ROOMS.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
06/2006
5.0
air duct cleaning
+ -1 more
A LOT OF DIFFERENT PEOPLE I KNOW USE THEM. THEY DO WHAT THEY SAY THEY'RE GOING TO DO FOR REAL. THEIR PRICE WAS COMPETITIVE WITH ANY COMPANY IN TOWN. ALL THE WORKERS ARE PROFESSIONAL AND THEY CLEAN UP AFTER THEMSELVES. THEY LEAVE NO MESS.
Description of Work: THEY CLEANED ALL THE DUCTS AND THE FURNACE. IT TOOK ABOUT TWO OR THREE HOURS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
06/2006
5.0
carpet cleaners
+ -1 more
AS FAR AS CARPET CLEANING GOES THEY WERE FINE. SEARS, WE PAY THEM, AND THEY HIRE SOMEONE ELSE TO DO THE JOB. THEY MOVED ALL THE FURNITURE FOR US AND THEY PUT IT ON THESE STILTS, SO THAT IT WOULDN'T GET WET. WE DIDN'T HAVE TO DO ANYTHING.
Description of Work: THEY CLEANED THE CARPET FOR THREE ROOMS, A HALLWAY, AND A STAIRWELL.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
DOLORES G.
06/2006
4.0
carpet cleaners
+ -1 more
THEY WERE PROFESSIONAL, BUT THEY DIDN'T DO AN "A" JOB IN CLEANING. IN SOME OF THE PLACES I HAD NOTICED THAT THE RUG STILL HAD A SPOT OR SOMETHING ON IT. THEY CLEANED UP AFTER THEMSELVES AND WORE BOOTIES, BUT OVERALL THEY COULD HAVE PUT A LITTLE MORE EFFORT INTO IT.
Description of Work: THEY CLEANED OUR RUGS, THE FAMILY ROOM, THE STEPS, AND THE UPSTAIRS LANDING.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
06/2006
5.0
carpet cleaners
+ -1 more
I HAVE USED THEM IN THE PAST AND THEY DID GOOD QUALITY WORK. I HAVE KIDS AND CLEAN CARPETS ARE IMPORTANT TO HAVE. THE TECHNICIAN GAVE SOME ADVICE ON SPOT CLEANING THAT WAS HELPFUL AND WHICH HAS PROLONGED THE CLEANLINESS OF THE CARPET.
Description of Work: THEY MOVED ALL THE FURNITURE AND CLEANED AND STAIN GUARDED THE CARPET AND PUT FURNITURE BACK WHERE IT ORIGINALLY WAS.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
06/2006
2.0
air duct cleaning
+ -1 more
I MADE THEM COME BACK BECAUSE THERE WAS STILL DUST IN THE DUCTS. WHEN THEY CAME BACK THEY TOLD US WE NEEDED TO BUY ANOTHER FILTER FROM THEM THAT COST ABOUT $200. THEY DIDN'T OFFER TO RECLEAN, THEY SAID IT WAS A PROBLEM WITH THE FILTER. IT SEEMS AWFULLY CONVENIENT THAT THE FILTER WAS FINE WHEN THEY WERE HERE THE FIRST TIME, BUT WHEN I TRIED TO GET THEM TO DO THE JOB RIGHT THEY FOUND AN EXCUSE TO NOT DO THE WORK.
Description of Work: THEY SUPPOSEDLY CLEANED THE DUCTS WITH A MACHINE.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$100
06/2006
3.0
carpet cleaners
+ -1 more
THE TYPE OF SERVICES THEY PRESENTED ME WITH WERE MORE EXPENSIVE THAN I WAS ANTICPATING. THEY SHOULD JUST CLEAN THE CARPET USING THE BEST MATERIAL POSSIBLE, DON'T CHARGE ME MORE FOR EVERY SINGLE THING. I WASNT SATISFIED, THEY SHOULD HAVE DONE A BETTER JOB CLEANING THE SPOTS IN THE RUG.
Description of Work: THEY CLEANED MY RUGS IN THE HALLWAY AND THE 2 BIG ROOMS.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$80
06/2006
4.0
carpet cleaners, upholstery cleaning
+ 0 more
THEY WERE RELIABLE. I'VE HAD THEM BEFORE. THEY MAKE AN APPOINTMENT AND GIVE YOU A TWO HOUR WINDOW BEFORE THEY ARRIVE. THEY CALL BEFORE THEY COME.
Description of Work: THEY CLEANED MY CARPET AND UPHOLSTERY. THERE WERE FOUR ROOMS OF CARPET CLEANED, A SOFA, AND A CHAIR.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
JOHN C.
06/2006
3.0
carpet cleaners, upholstery cleaning
+ 0 more
I WOULD PROBABLY FIND SOMEBODY ELSE NEXT TIME. I JUST FEEL THAT THE CARPETS DID NOT LOOK MUCH BETTER AFTER THEY WERE DONE. THE GUY THAT DID THE WORK WAS VERY PERSONABLE. HE TOOK HIS TIME AND DID HIS JOB, I JUST THINK HE COULD HAVE MADE IT A LITTLE BETTER.
Description of Work: THEY CLEANED THREE ROOMS. A LIVING ROOM, STAIRWELL, AND OFFICE ROOM. THEY PRETREATED IT AND SHAMPOOED IT AND SCOTCH GUARDED IT AFTER.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
06/2006
5.0
carpet cleaners
+ -1 more
I LIKE IT BECAUSE IT LOOKS NICE WHEN THEY LEAVE. IT'S CLEAN AND IT STAYS CLEAN FOR A WHILE. THEY GOT OUT A FEW STAINS THAT WE WEREN'T ABLE TO GET NO MATTER HOW HARD WE SCRUBBED.
Description of Work: THEY CLEANED THE CARPETS IN THREE ROOMS.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
06/2006
4.0
air duct cleaning
+ -1 more
WE HAVE A PRETTY BIG HOUSE AND THEY DID THE WORK IN A RELATIVELY SHORT TIME PERIOD. IF SOMEONE ASKED ME FOR A RECOMMENDATION THEY WOULD BE THE FIRST COMPANY I WOULD THINK OF. THE ATTRACTIVE PART OF THE WHOLE DEAL WAS THE PRICE WE GOT BECAUSE WE HAD A COUPON. IT WOULD HAVE BEEN $100 MORE WITHOUT IT. THE JOB THEY DID WAS VERY GOOD BECAUSE I HAD DUST COMING OUT OF MY VENTS AND THEY STOPPED IT.
Description of Work: I HIRED THEM TO COME AND CLEAN MY VENTS. I COULD SEE THE DUST COMING OUT OF THE VENTS IT WAS SO BAD.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$175
HERBERT S.
06/2006
5.0
carpet cleaners
+ -1 more
THEY WERE GREAT. EVERYTHING WAS DONE THAT THEY SAID THEY WERE GOING TO DO. THE CARPET WAS CLEAN AND SPOTLESS AFTER THEY WERE DONE. THE COMPANY AND THE PEOPLE WERE GREAT BEACAUSE THEY DID EVERYTHING THAT THEY SAID THEY WERE GOING TO DO.
Description of Work: THEY CLEANED THE CARPETS ON THE FIRST FLOOR.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
JOY H.
06/2006
3.0
carpet cleaners
+ -1 more
IT WAS THROUGH SEARS, AND IT WASN'T GOOD. THEY DIDN'T SPEND ENOUGH TIME TRYING TO CLEAN IT. THERE WAS SOME PLACES YOU WOULD HAVE THOUGHT THEY WOULD HAVE CLEANED UP BUT THEY DIDN'T.
Description of Work: THEY CLEANED THE CARPETS IN THREE ROOMS, IT WAS A SPECIAL OFFER.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$99
06/2006
4.0
carpet cleaners
+ -1 more
THEY CLEANED MY CARPETS AND GOT THE STAINS OUT. THEY WERE QUICK WITH WHAT THEY DID AND EXPLAINED THAT I HAD TO KEEP PAPER UNDER FURNITURE FOR A CERTAIN ABOUT OF TIME. THEY SCOTCH GUARDED MY CARPET.
Description of Work: THE CARPETS WERE CLEANED IN FIVE ROOMS PLUS A STAIRCASE.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$129
06/2006
3.0
carpet cleaners
+ -1 more
I THINK THEY COULD HAVE DONE A BETTER JOB. I WASN'T REALLY PLEASED WITH THEM BECAUSE THERE WERE STILL SOME SPOTS AFTER THEY LEFT. THEY FAILED TO REMOVE STAINS THAT WERE THERE. THE WHOLE REASON I HIRED THEM WAS TO GET RID OF THESE TWO SPOTS, AND ALTHOUGH THEY ARE LIGHTER, I WISH THEY HAD JUST SAID WE CAN'T GET THEM OUT AND I WOULDN'T HAVE WASTED MONEY.
Description of Work: THEY CLEANED THE CARPETS.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Yes, I recommend this pro
$100
Jessie C.
06/2006
5.0
air duct cleaning
+ -1 more
I THOUGHT THEY WERE VERY GOOD. THEY WERE VERY FRIENDLY, THEY DID THEIR WORK AND THEN THEY LEFT. THEY WERE VERY CAUTIOUS AND CAREFUL ABOUT NOT GETTING DIRT ALL OVER THE HOUSE. THEY HAD A PRETTY GOOD SIZED TUBE THEY HAD TO CARRY UPSTAIRS TO CLEAN THE DUCTS. THEY WERE JUST VERY CAUTIOUS TO NOT BREAK ANYTHING WHEN THEY WERE MOVING THAT THING AROUND.
Description of Work: THEY WENT THROUGH THE HOUSE AND CLEANED ALL OF THE HEATER DUCTS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
06/2006
4.0
air duct cleaning
+ -1 more
THEY DID A GOOD JOB. COMPARED TO OTHER COMPANIES, THE PRICE WAS THE CHEAPEST ONE WE COULD FINE. THE ACTUAL WORK WASN'T AS INVASIVE AS I THOUGH IT WOULD BE. THEY CAME OUT HERE TO DO IT GOT DONE AND MADE THE AIR FRESHER. YOU CAN DEFINITELY TELL THAT THERE IS LESS PARTICLES IN THE AIR WHEN WE RUN THE HEATER.
Description of Work: THEY CLEANED OUT THE AIR SYSTEM.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Air Duct Cleaning,
Upholstery Cleaning,
Dryer Vent Cleaning,
Hardware & Home Improvement Stores,
Carpet Sales and Installation
FAQ
Sears Carpet & Upholstery Care is currently rated 4.5 overall out of 5.
No, Sears Carpet & Upholstery Care does not offer free project estimates.
No, Sears Carpet & Upholstery Care does not offer eco-friendly accreditations.
No, Sears Carpet & Upholstery Care does not offer a senior discount.
No, Sears Carpet & Upholstery Care does not offer emergency services.
No, Sears Carpet & Upholstery Care does not offer warranties.
Sears Carpet & Upholstery Care offers the following services: Carpet and upholstery cleaning & air duct cleaning.