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Reynolds Overhead Doors LLC

Garage Doors, Doors

About us

Committed to Excellence: Every Customer . . . Every Call . . . Every Visit Our goal is complete customer satisfaction. Services are available 7 days a week, including evenings to accommodate our customer's schedule. We are fully insured with over 25 years experience in the garage door industry. Additional phones - (502) 491-0045, (502) 243-4207, (502) 964-0335.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

SALES, SERVICE & INSTALLATION OF GARAGE DOORS AND GARAGE DOOR OPENERS. New Installations and Repair services for overhead and coiling garage doors & openers including Broken Springs & Cables, General Maintenance, Gear Changes, etc. GARAGE DOOR SCREENS

Services we don't offer

Gates

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.044 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 44 reviews

Charles C.
04/2020
5.0
garage doors
  + -1 more
It went great. The technician called to say be there in 20 minutes and he arrived in 10. Began work right away. Explained what the problem was and possible causes. He was very friendly and responded to my questions in a professional manner. There were no breaks or delays do he completely the task in a timely manner. The repair was exactly what I was quoted. I was well please. Definitely use in the future.
Description of Work: Spring Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reynolds Overhead Doors LLC
Thank you for submitting a review - we appreciate you're taking the time and we appreciate your business very much!!

Brian R.
02/2020
5.0
garage doors
  + -1 more
We needed a broken torsion spring replaced. Bob came out on time, replaced the spring and the rollers (we had 18+ year old steel rollers). Price was lower than two other companies I looked into, and they did not try to upsell me on anything. Extremely happy and I will definitely use them next time.
Description of Work: Replace torsion spring and rollers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Response from Reynolds Overhead Doors LLC
Thank you so much for taking the time to write such a nice review. We appreciate your business very much!!

Roger W.
10/2018
5.0
garage doors, doors
  + 0 more
the work was done properly.I'm please with it.
Description of Work: replace double torsion spring

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reynolds Overhead Doors LLC
Thank you for taking the time to post a review - we appreciate your business!

Richard C.
07/2018
5.0
garage doors
  + -1 more
Bradon from this company is very nice and professional to deal with. He called me 30 min. before he arrived and called me again to tell me that he cannot arrived as expected because of the traffic. He installed the opener and explained everything for me. He all clean everything out of my garage. In addition to installing the opener, he fix the spring problem on the door when he found it. He also installed a garage door locker for me for free. Thank you so much, Bradon for your excellent service.
Description of Work: Replaced a broken garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Response from Reynolds Overhead Doors LLC
Thank you for the kind review. We are happy to hear how pleased you are with your service!!

Mildred B.
03/2018
5.0
garage doors
  + -1 more
Very efficient, professional, and good value. The spring broke and we could barely lift it manually. Called the company late in the day and they were there the next morning. I would use again and recommend to others.
Description of Work: Our spring broke on our garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$216

Response from Reynolds Overhead Doors LLC
Thank you for choosing our services. We appreciate your business and your feedback!

Laura H.
01/2018
5.0
garage doors
  + -1 more
Excellent customer service! The receptionist was very polite and helpful -she was able to schedule my repair the day that I called. Bobby, who had installed the door for me seven years ago came out to do this repair. He was right on time, worked very efficiently and did a great job! I really appreciate the Reynolds company’s emphasis on customer service and highly recommend them to others.
Description of Work: A torsion spring on my garage door was broken. I had previously had Reynolds install a new garage door seven years ago, so called them since I knew they were good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$216

Response from Reynolds Overhead Doors LLC
Thank you for taking the time to post a review for us. We sincerely appreciate your business and are happy we were able to assist you with your garage door needs!

Bart B.
11/2017
5.0
garage doors
  + -1 more
Very well. Great quality product, fair price, and very professional installation and service. A few days later I realized I needed an exterior handle on the non-powered door. He came back promptly and installed one free of charge. Nice.
Description of Work: Installed two new garage doors; one powered. Removed old doors and took away.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reynolds Overhead Doors LLC
Thank you for the kind review - we appreciate it very much!

Matthew C.
06/2017
5.0
garage doors
  + -1 more
They came out the next day between jobs to put a temporary brace on so I could use my garage door. After a week or two, I had a brand new garage door. They were very courteous, efficient, and did great work. I highly recommend this company! Nothing but great things to say.
Description of Work: My garage door panel cracked and I was unable to raise or lower my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reynolds Overhead Doors LLC
Thank you for choosing our company and for the positive feedback - we appreciate your business!

George G.
05/2017
5.0
garage doors
  + -1 more
Bobby our installer did an excellent job. The new garage door and opener operates using a belt drive which is much more quieter than the chain ones. The LiftMaster opener has a battery backup and motion sensors. We love the keyless entry and the wi-fi option. After the installation they cleaned up everything and the garage was spotless. I highly recommend Reynolds Overhead Door.
Description of Work: Reynolds installed a new garage door and opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Reynolds Overhead Doors LLC
Thank you for the review! Always a pleasure working with you both!!

Terry W.
05/2017
5.0
garage doors
  + -1 more
They showed up when they said they would and did excellent work
Description of Work: They installed a Lifestyle garage screen door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reynolds Overhead Doors LLC
Thank you for taking the time to provide a review. We greatly appreciate your business and it was a true pleasure working with you!

Rick C.
04/2017
5.0
garage doors
  + -1 more
Excellent. Bob Reynolds has the knowledge, expertise to accomplish my special request of increasing the lift height of one door so that I could use my car lift without interference from the door. Garage door and lift installation went very well. Very professional company. Excellent communications. On-time for appointments. Excellent installation and clean-up after the work. Highly recommend Reynolds Overhead Door, LLC
Description of Work: Modified rails on one garage door so that door raised very close to ceiling to allow for use of car lift. Installed two new garage doors and door lifts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Reynolds Overhead Doors LLC
Thank you Mr. [Member Name Removed]! Always a pleasure working with you!!

Vancena S.
04/2017
4.0
garage doors
  + -1 more
All went well. Arrived on time, services performed professionally and timely.
Description of Work: installation of garage door opener.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$349

Response from Reynolds Overhead Doors LLC
Thank you for taking the time to provide a review. If there is something more we could have done to earn an "A" rating, please let us know. If for any reason you are not completely satisfied, please contact us so we can do what is necessary to ensure that you are. Our goal is complete satisfaction for all of our customers! Thank you for your business!

sven V.
02/2017
5.0
garage doors
  + -1 more
I called Reynolds and they had somebody come to my house same day to look at the existing garage door and give a quote for a new one. I had two quotes from other big companies, and Reynolds beat the "apples to apples" quote by quite a bit (this was for a new garage door, opener and installation). The day of installation the installer (same individual who gave me the quote) called in advance and arrived about 9:30 AM. By 1 PM he was done. The new door looks great and is working perfectly. Highly recommend this company.
Description of Work: Replace 20 year old garage door and opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reynolds Overhead Doors LLC
Thank you for the review! We appreciate your business and it was a real pleasure working with you!!

Harry R.
01/2017
5.0
garage doors
  + -1 more
The highly knowledgeable technician quickly diagnosed the problem and fixed it. We would not hesitate to call Reynolds for any other issues or a new door.
Description of Work: Garage door opener was not functioning properly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Reynolds Overhead Doors LLC
Thank you for the kind review - it was a pleasure working with you!

Rick C.
09/2016
5.0
garage doors
  + -1 more
Outstanding! Wonderful experience from the first call to request an evaluation and a quote (to Elizabeth), to final completion of the work. Great personal treatment by Bob (owner), great installation by a true professional that really knows his stuff. A real pleasure.
Description of Work: Installed 2 new garage door openers and modified a 3rd bay door to allow for use of a car lift.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Reynolds Overhead Doors LLC
Thank you for taking the time to provide a review - we enjoyed working with you!

Claude O.
09/2016
5.0
garage doors
  + -1 more
Reynolds did a great job on replacing my heavy old wood garage door with a new door and Liftmaster opener with an outside keypad. They were very professional, timely, and delivered as promised. The price was inline with other quotes I received. The new door works and looks great!
Description of Work: Garage Door and Opener Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,070

Nina W.
07/2016
5.0
garage doors
  + -1 more
Bob did a great job. Bob is highly skilled, very knowledgable, helpful and a nice guy. He completed my job very fast. He did a professional job and cleaned up afterwards. He even gave me pointers about programming the new unit and provided advice about keeping my door in good working order. This company is also very reasonably priced.
Description of Work: Reynolds removed an old garage door opener and replaced it with a new one I had purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

James K.
05/2016
5.0
garage doors
  + -1 more
Reynolds was very thorough, very professional and competitive with their prices. I knew the moment of first review and estimate that they were the company for my garage door replacement. They came on time, on budget and did a superb job. I Highly recommend Reynolds Overhead door. J. Kuhn-Simpsonville
Description of Work: Replaced garage doors/openers and took away old garage doors/openers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

joyce A.
05/2016
5.0
garage doors
  + -1 more
Our service man did a excellent job. Very knowable and answered our questions. Thanks to inside help also, Elizabeth.
Description of Work: Repaired Overhead Door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Reynolds Overhead Doors LLC
Thank you for the kind review - it was a pleasure working with you!

Sharon C.
09/2015
5.0
garage doors
  + -1 more
I called in the morning and a repairman was sent the same afternoon with schedule time of 1PM -3PM. He called ahead to tell me he was on his way and arrived promptly at about 145PM. I gave a brief description of my issue which was that my garage door would close and then re-open on its' own. I would sometimes have to try to close it 5 or 6 times. At other times, it would close on the first attempt and remain closed. As soon as I told him what the problem was, he knew immediately how to fix it. He made adjustments to my opener and even showed me how to adjust it myself if this should re-occur. He explained everything to me and was very courteous and friendly. He charged me much less than I expected. I am very pleased with this company! It was a pleasure to meet Bobby and I would recommend this company to anyone who needs service on their garage doors!
Description of Work: He made adjustments to my garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Reynolds Overhead Doors LLC
Thank you for the excellent review - we appreciate your business very much!!

Janet H.
07/2015
5.0
garage doors
  + -1 more
The appointment was made for within a few days and the service provider showed up on time and immediately knew what the problem was with the door. He fixed it within minutes and then continued to adjust the entire system, and replaced the old metal rollers with quieter nylon ones. He advised me on what was wrong and what was right with the system. It now works beautifully! It is quiet and smooth.
Description of Work: I purchased a garage door tune up which included new rollers and lubrication and inspection. My door was old and noisy and rickety and not working properly at the time. It keep re-opening as if there was an obstacle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Reynolds Overhead Doors LLC
Thank you for the kind review - we appreciate your business!

jeffrey T.
06/2015
5.0
garage doors
  + -1 more
Very well. On time and very courteous. Very knowledgeable about his work.
Description of Work: They replaced the rollers and checked out the door, springs and the opener for problems. Gave me advice on what I needed to have done, and what I didn't need. Gentleman was very nice and I will have Reynolds back if I have any problems in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Reynolds Overhead Doors LLC
Thank you for the kind review - we appreciate your business!!

Jenny M.
05/2015
5.0
garage doors
  + -1 more
Since he was unable to find the seals for the garage doors, and he gave me $30 credit from the original price. He called me later in the week to update the search for universal seals for the door. He did recommend to someday replace the motor from analog to digital system. Stated, I can wait until it breaks before buying a new one. Stated that my garage doors are fine and do not need replacement. The seals are used to keep critters from entering the garage. I liked his style of service, to only fix what is required to be fix. He was NOT a pressure seller for his company. He educated me about garage doors and motors, so I can be well-informed when the time comes to replace them.
Description of Work: He checked the motor, lifting mechanism and garage door. He tried to find the fitting for the garage door seal, but unable to find universal seal for my old garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Reynolds Overhead Doors LLC
Thank you for the kind review - it was a pleasure doing business with you!

Abie C.
03/2015
5.0
garage doors
  + -1 more
Super snowy day and no one else would come out to fix broken garage door. Raynolds came next day after calling them and took care of the problem. Good customer service as well.
Description of Work: Excellent word and quick response to requests.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$349

Response from Reynolds Overhead Doors LLC
Thank you for your review - we appreciate your business!

Mary Lynn G.
02/2015
5.0
garage doors
  + -1 more
The big deal turned out fine. They came within two weeks after I called them. The outcome was fine and I had no problems since. He did a very nice job and he was knowledgeable.
Description of Work: They fixed the door because the sensors weren't working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Reynolds Overhead Doors LLC
Thank you for taking the time to submit a review and the ratings - we appreciate it very much!
    • 1(current)
    • 2

Contact information

P.O. Box 23567, Louisville, KY 40223

http://www.ReynoldsOverheadDoors.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

Reynolds Overhead Doors LLC is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 10:00 AM - 2:00 PM

Reynolds Overhead Doors LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Reynolds Overhead Doors LLC offers free project estimates.
Yes, Reynolds Overhead Doors LLC offers eco-friendly accreditations.
Yes, Reynolds Overhead Doors LLC offers a 5% senior discount.
Yes, Reynolds Overhead Doors LLC offers emergency services.
Yes, Reynolds Overhead Doors LLC offers warranties.
Reynolds Overhead Doors LLC offers the following services: SALES, SERVICE & INSTALLATION OF GARAGE DOORS AND GARAGE DOOR OPENERS. New Installations and Repair services for overhead and coiling garage doors & openers including Broken Springs & Cables, General Maintenance, Gear Changes, etc. GARAGE DOOR SCREENS
Gates

Contact information

P.O. Box 23567, Louisville, KY 40223

http://www.ReynoldsOverheadDoors.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM