Preferred Outdoor Designs

Pavers and Hardscaping, Patios, Outdoor Kitchens,

About us

We are a design and build firm. We specialize in outdooor living areas such as landscaping, paver patios, walkways, outdoor kitchens, outdoor fireplaces, fire pits, wooden pergolas,fences,decks,screen porches, water features,and landscape lighting. We have been serving the Louisville area for over 20 years.

Business highlights

30 years of trusted experience

Services we offer

Residential and commercial design & installation landscaping, retaining walls, paver patios, flagstone patios, outdoor kitchens, fire pits, outdoor fireplaces

Services we don't offer

Mowing & lawn treatment.irrigation installation maintenance & repairs.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
Venmo
Zelle

Our Recent Projects


Photos of past projects

Reviews

4.213 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
54%
4
31%
3
8%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.3
value
4.0
professionalism
4.3
responsiveness
3.9
punctuality
3.9

Filter reviews by category

Showing 1-13 of 13 reviews

Terry F.
09/2017
4.0
landscaping
  + -1 more
.....
Description of Work: ....

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Response from Preferred Outdoor Designs
I believe he has the wrong company, we never performed any work for this customer nor have we been in Indiana. please correct the error thanks.

Emily M.
12/2016
5.0
landscaping, hardscaping, patios
  + 1 more
Scott was great to work with and designed a beautiful paver patio with a seating wall and front and back landscaping that took our house from "builder grade" to really feeling like our space. The stone edging wall around the front landscaping really sets the house off nicely. His crew got the job done faster than we expected and were very professional. I would recommend Preferred Landscapes to anyone looking for a local company with unbeatable experience and design expertise.
Description of Work: We wanted a paver patio built over our existing small concrete slab patio, and wanted some landscaping around the front and back of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

LINDA G.
04/2015
3.0
hardscaping
  + -1 more
.
Description of Work: Landscaping and sidewalk, front door stoop. He did a good job with the sidewalk.H e tore up the old sidewalk and replaced it with pavers, he also replaced my regular front door stoop with pavers and made a larger rounder entrance to my front doorway, that looks very nice. He put blocks around a lamp post but did not finish them on the day I paid him in full which was in July 2014. Told me he would be back in the next few days to do so. He did not come back.I called him several times, each time with a promise he would be here in the next day or so. In the meantime I notice one of the plants he had put in the front yard was starting to die, I called and told him about that. It was planted in a place that never sees the sun. I looked it up on the internet and found out it was supposed to be in partial sunlight. He said he did not guarantee any of his plants, this had only been a few weeks at the most. I told him what I had found out on the internet about the plant and sent him a copy, when I called him again about the unfinished lamp post he agreed he would replace the plant with something else. After 8 months he did come and cut out the notch that needed to be cut out for the post but he did not put in adhesive that needs to be there to hold the blocks on and he replaced the dead place with another plant that needs sunlight. Now that it is spring about half the plants he planted in the landscape that he did for us have died including an evergreen he overcharged us for. Told us they were nursery stock, pretty sure most came from Home Depot or Lowes.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$13,000

Response from Preferred Outdoor Designs
In response to the questions of a dying plant and a block that needed an adjustment on a column. I was contacted by the client about the plant and possible others. In short I told her we would replace the plant of another choice but at the time I couldn't retrieve one because no availability at the time. I was going to make the adjustment to a stone on the column when I was able to get the plant.We had a bit of a winter so couldn't do anything during that time. Customer rushed the situation so installed the plant during frost situations which was really too early to do. I purchase all my plants from top nursery suppliers in the region. I have experienced whenever a client has numerous plants dying its usually questionable care of plants. We promised what we said we would do for the client and delivered.

Linda I.
03/2015
5.0
landscaping, hardscaping, outdoor lighting
  + 1 more
March 2, 2015 I met Scott Woodward of Preferred Outdoor Design last year, 2014, at the Home, Garden and Remodeling Show. I was in need of a complete redo/makeover of my landscaping which involved saving only my 16-year-old birch tree that shades my two kitchen windows. Of the several designs, layouts, bids etc. I collected from the Home and Garden Show, I selected the one from Preferred Outdoor Design. Scott Woodward took my landscaping area and treated it as though it were a canvas; he painted the picture with a variety of shrubs, plants, trees, perennials, annuals, and even two large boulders that went under my birch tree. In his selections, he was mindful of size, color, textures, and seasons which were all blended well. The border he selected for the landscaping, which I was not sure of in the beginning, ended up framing the landscaping like a picture. And at night, the landscape lighing he added just makes the picture moe beautiful. Scott Woodward and the men who worked with him were all very professional. They were at my home for about six days, and at the end of each day the work area was picked up and left as clean an neat as possible. All questions and requests were handled in a positive manner. He had the proper equipment to work with in order to do a professional job. At this particular time all plants, shrubs, and trees seem to be "wintering" well. I would certainly recommend to anyone who is thinking of new landscaping, landscape lighting, border, etc. to put Scott Woodard of Preferred Outdoor Designs on their list as a definite talk to.
Description of Work: Landscaping, landscape border, and lighting

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$13,500

LINDA G.
06/2014
5.0
landscaping, hardscaping, mulch, pavers, gravel
  + 2 more
.
Description of Work: Removed old sidewalk, replaced with new design sidewalk of pavers, tore out step to step, replaced and covered with pavers, covered the front door entry approx. 4' X 6' with pavers. Built stone wall around our light pole at end of sidewalk, Added a spiral 6 ' boxwood to either side of front door. River rock around the light pole. Added a 6' emerald green arborvitae at edge of garage. A blue globe spruce was added to the landscape near 2 boulder rocks where there are Dwarf Russian Sage, Carpet Roses, Hydrangea "Summer Beauty, Japanese sedge, Japanese ferns, A Ivory halo Red Twig brightens up a dark corner. Midnight Mulch was the showcase for the whole show. We were very, very happy with what Scott and his workers did for us. He was very prompt and we just couldn't have asked for a better experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Mary P.
06/2014
5.0
hardscaping, outdoor lighting, pavers, gravel
  + 1 more
Scott and his staff are very friendly and professional. They completed the walkway in a timely manner and cleaned up after themselves well. When I asked him to come back a fix a small issue he did it without complaint and also in a timely manner.
Description of Work: We met Scott at the Home and Garden Show this spring and he had a display of Destination Pavers. We felt that they would be a complement to the current natural look of our side and back yards. His company removed a stone and rock sloped walkway (approx 100 ft) and replaced it with the Destination Pavers and added a few steps to compensate for the slope. He also added lighting to enhance the look of the walkway in the evening.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Nancy D.
05/2014
5.0
landscaping, hardscaping, outdoor lighting, patios
  + 2 more
Things went well in spite of the tenuous weather conditions during March and April. Scott is a very artistically creative gentleman and his crew is equally respectful and professional. They cleaned up the area when they finished and sought our approval for all steps from paver selection, to type plantings, type of lighting, to the final overall job!
Description of Work: Scott installed a beautiful 35" x 16' paver patio with a decorative sitting wall and landscaped the whole backyard area with a variety of colorful and texturally diverse plantings. He then installed kichler lighting in the sitting wall columns and along the peripheral landscaped areas for highlighting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$18,000

John O.
02/2014
4.0
landscaping, hardscaping, patios
  + 1 more
I had a good experience with Scott Woodward. His price was fair compared to his competitors. Scott was very slow to respond though. Once you do make contact with him, he is not there at that point and is very slow to respond on initial contact and sometimes on follow work as well. From people that have seen the work he has done in my house, I have referred him numerous times and I always tell him that he does excellent work. As a contractor, he shows up when he is supposed to, and Scott himself as the business manager is punctual as he should be. His slow response is where Scott needs to improve, other than that he runs an excellent business.
Description of Work: I had used Preferred Outdoor Designs for my landscaping and patio work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

judy H.
08/2013
1.0
landscaping
  + -1 more
It was horrible. The price was way too much and I had nothing but problems with them. They planted things that were not lined up and the plants all died. They replaced the first one but then they wanted to charge us $50 to come out and plant it when the next one died. They didn't do what they said they were going to do.
Description of Work: I used Preferred Landscape & Irrigation to landscape my front.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Preferred Outdoor Designs
We were called out to look at a front landscape that was very much over matured and not kept up to say the least. we offered our professional expertise but they only wanted to replace 5 plants. we did exactly what we were hired to do. The customer called me weeks later to let me know a plant had died. I went out to the property to see why the plant had died and noticed that it had blight which is a fungus that had killed the plant. I told the customer the problem and that our warranty does not cover fungus or diseases that is out of our control. (This is stated at the bottom of our contract where he had signed it) We went ahead and replaced the plant at NO CHARGE but I warned (member name removed) that if he did not get a fungicide the rest of the plants could die as well. (member name removed) of course called me a few weeks later and told me another plant had died. I told him that we can replace the plant but I couldn't warranty based on the fungus that was spreading from the infected plant. I never heard back from him again. This job was less than 700 dollars and was contracted over a year this past february. Included in this job was to remove 2 enormous junipers that were 10' tall including the stumps pulled out some old shrubbery,install 5 plants and we included the mulch. I strive to make every customer happy but doing this for 18yrs I also realize that sometimes you can't.

Rick F.
04/2013
4.0
fountains, landscaping, hardscaping, tree service
  + 2 more
Preferred is typically busy with corporate accounts and seems to work around smaller jobs when they can. In our case, Scott got back to us a number of weeks after the initial contact. Once arrangements were made, his crew did a good job and stayed pretty much within the schedule. I think the job took a couple of days longer than anticipated. When complete, the job looked pretty good, but we had a recurring problem with water leaking out of the retention pool. The first time took a couple of weeks before it got low, more recently it went dry within 24 hours. The first time it took them a number of weeks to come out and see what was going wrong. We were told there was a little settling causing water to seep. Scott made some adjustments which worked for a time. We are going to call again to have him come out to fix a water feature which is currently turned off because I have no idea where all the water is leaking.
Description of Work: Tree removal, install water feature, install retaining wall, landscape.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$10,000

Response from Preferred Outdoor Designs
(member name removed) is a great customer and we designed a landscape and water feature for him that turned out great. (member name removed) contacted me about a water leak and being that he was in shelbyville and we were in the middle of a project in Indiana that it could be a wk or two but we did correct his problem and it seems to be doing fine.

J P.
03/2013
5.0
fireplaces, fountains, landscaping, hardscaping, outdoor kitchens
  + 3 more
.
Description of Work: They are professional. Point Blank! On time, design was fantastic and custom tailored to my needs. Installed Pondless Water Fall; Stone Outdoor Kitchen; Outdoor Fireplace and Patio. Job was completed on time. Owner was very courteous and knowledgable. Had multiple bids ... Some cheaper ... But no better deal than owner - Scott delivered upon completion.
Rating CategoryRating out of 5
Yes, I recommend this pro

Elizabeth S.
06/2010
4.0
excavators, landscaping
  + 0 more
I called and asked for a small pond and 'rock garden'. He came out to measure and create a design. He discussed this with me and gave me an estimate. He encouraged me to go for a larger pond, which I did. I now have a labrador retriever who seems to enjoy the large pond! I was pleased with his work and professionalism. I've enjoyed many peaceful moments sitting near the pond, listening to the sound of the water falls and tossing food to the fish.
Description of Work: He built and landscaped a pond and garden around it. It is beautiful!

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Tracey P.
10/2009
5.0
landscaping
  + -1 more
He is very professional. They left the yard really clean, there was a lot of digging and everything looked great when they left. They were very professional. I will definitely use them again.
Description of Work: He pulled up some shrubbery and put in some new shrubbery. He replaced the things that weren’t working in our water feature.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

    Contact information

    13304 Eastgate Vlg Dr, Louisville, KY 40223

    www.preferredoutdoordesigns.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 3:30 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 2:00 PM

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pavers and Hardscaping,
    Patios,
    Outdoor Kitchens,
    Decks and Porches

    FAQ

    Preferred Outdoor Designs is currently rated 4.2 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 3:30 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 9:00 AM - 2:00 PM

    Preferred Outdoor Designs accepts the following forms of payment: Check,Venmo,Zelle
    Yes, Preferred Outdoor Designs offers free project estimates.
    No, Preferred Outdoor Designs does not offer eco-friendly accreditations.
    No, Preferred Outdoor Designs does not offer a senior discount.
    No, Preferred Outdoor Designs does not offer emergency services.
    Yes, Preferred Outdoor Designs offers warranties.
    Preferred Outdoor Designs offers the following services: Residential and commercial design & installation landscaping, retaining walls, paver patios, flagstone patios, outdoor kitchens, fire pits, outdoor fireplaces
    Mowing & lawn treatment.irrigation installation maintenance & repairs.

    Contact information

    13304 Eastgate Vlg Dr, Louisville, KY 40223

    www.preferredoutdoordesigns.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 3:30 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 2:00 PM