Plainview Cleaners

Dry Cleaning, Oriental Rug Cleaning, Delivery Service,

About us

Dependable, trust-worthy, prompt... How many companies would you describe with these words? Each and every day, we work hard to earn compliments like these from our customers. Plainview Cleaners has been in the Louisville Metro area for almost 40 years. When you want to look and feel your best, look no further than Plainview Cleaners. With three stores in the Louisville Metro Area, customers know Plainview Cleaners is committed to making them look good, with services aimed to please, such as four FREE pickup and delivery routes, wedding gown preservation and restoration, and specialty and vintage clothing care. You expect to get great service too! You’re welcomed with a smile and a hello when you come in our door. We'll assist you at your vehicle when you use our drive-thru portico. You wear fine clothing. It's an investment. You want exceptional cleaning. You expect your garments and fabrics to look great. When you entrust your garments, household or specialty items to us, we return them to you brighter, cleaner and fresher than you would have imagined possible. You can count on Plainview Cleaners! Experience, Expertise, and a Commitment to Outstanding Customer Service It’s the way you’d like a dry cleaner to work.

Business highlights

53 years of trusted experience

Services we offer

Dry Cleaning, Shirts, Alterations,Household items, Rugs, Wedding & Christening Gowns, Formal and Pageant Gowns, Leather, Furs and Suedes.

Services we don't offer

Ask for details


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

3.65 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
0%
2
20%
1
20%


Rating CategoryRating out of 5
quality
4.0
value
3.4
professionalism
3.6
responsiveness
3.4
punctuality
3.4
Showing 1-5 of 5 reviews

Kim T.
08/2017
2.0
dry cleaning
  + -1 more
Not reliable or professional. Close to home but not worth the hassle.
Description of Work: Turned in 4 clothing items, got 3 back. Paid in full and was told one item had a stain that needed to be treated again. Returned to pick up item and it's lost. Was told I needed to call back to check on lost item. I told them to call me.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$30

Marsha S.
08/2015
5.0
dry cleaning
  + -1 more
They were helpful and professional and made me feel at ease with their service.
Description of Work: beautifully pressed special silk wedding dress

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ann A.
08/2015
1.0
dry cleaning
  + -1 more
Terribly.
Description of Work: They ruined a pair of expensive white summer pants. There was a very small coffee stain which they did not remove when I went to pick them up. I submitted them again and they kept the pants for about a month saying there was a piece of equipment they were waiting for. When I went to pick them up the spot had gone from less than a quarter of an inch to a huge tyellow spot bigger than a large egg. They refused to pay for the pants even though the clerk knew they had never looked like that when originally brought them in.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro

Ruth Anne F.
10/2014
5.0
dry cleaning
  + -1 more
unknown
Description of Work: Men's Suits.....I use the La Grange, KY location. Customer service is a nice and friendly young man.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14

Constance A.
04/2013
5.0
dry cleaning
  + -1 more
I dropped off a wedding dress my daughter bought used. They took the dress without an appointment and went over it very carefully with me to see what areas might need attention and asked if there were any tears or repairs needed. The next day they called to tell me they were afraid the flowers attached to the dress may not be able to withstand the cleaning process. After a discussion we decided together that they should remove one flower and clean it and see what happened. They called me back and told me the flower had done fine. In the end, the had to remove all the embellishments from the dress and clean them and the dress separately then re attach the embellishments. They made the dress look fabulous and the bride will never know the whole story! They go above and beyond any customer service you can find these days. They charged less than I expected and they went beyond my expectations.
Description of Work: Wedding dress cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Plainview Cleaners
we appreciate your business and trusting Plainview Cleaners to clean your dress.

    Contact information

    1261 S. Hurstbourne Parkway, Louisville, KY 40222

    www.plainviewcleaners.com

    Service hours

    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 3:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Dry Cleaning,
    Oriental Rug Cleaning,
    Delivery Service,
    Upholstery Cleaning,
    Drapery Cleaning

    FAQ

    Plainview Cleaners is currently rated 3.6 overall out of 5.

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 9:00 AM - 3:00 PM

    Plainview Cleaners accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Plainview Cleaners does not offer free project estimates.
    No, Plainview Cleaners does not offer eco-friendly accreditations.
    No, Plainview Cleaners does not offer a senior discount.
    No, Plainview Cleaners does not offer emergency services.
    No, Plainview Cleaners does not offer warranties.
    Plainview Cleaners offers the following services: Dry Cleaning, Shirts, Alterations,Household items, Rugs, Wedding & Christening Gowns, Formal and Pageant Gowns, Leather, Furs and Suedes.
    Ask for details

    Contact information

    1261 S. Hurstbourne Parkway, Louisville, KY 40222

    www.plainviewcleaners.com

    Service hours

    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 3:00 PM