Phone Falcon LLC

Prompt, efficient, reasonable

Quick and professional

Prompt, efficient, reasonable

Everything turned out fine, as expected. Thank you

Hi. Phone Falcon was great and convenient. Technician was 45 minutes late from original appointment but he did message after 15 mins late to let me know he was on his way. I wish I would have revived better notification and a direct line to call. Calling the number back from the original phone call made me go through promopts just to be told that the lines were busy. Other than the lack of communication I was happy with the installer.

It went well, very professional job.

Quick, excellent service. Great communication. Friendly and knowledgable repairman came to my home. Very satisfied customer.

Matt was really great! He showed up and finished the job in record time. My son was so happy! I do wish he would have called and told us he was going to be late. Our appointment was between 1-4pm. He called and asked my son if he wanted him to come earlier. I called him back and he didn't answer. I left a message that it would be great if he came earlier. Never heard back from him. I called again at 4:15pm and asked him if he was coming. He showed up a 1/2 hour later. little expensive though. Rob

There were a couple of complications but they kept at it until it was perfect. Nice guys that knew what they were doing. Plus, they come to you.

Incredible service. Would highly recommend.

I spoke to Jil, the owner,, upon calling. I expected to get a quote for my cell phone screen replacement and that's it, but was pleasantly surprised as I was given a fair price quote AND a lot more! He took the time to educate me all of my options as my type of phone is more expensive to repair than most. He thoroughly explained the pros and cons of having my phone repaired vs buying a newer used phone. He inquired about about my preferences and suggested an additional phone model to look into for my purposes. He offered his quality check service for when buying a refurbished phone- they check it and make certain it has not had water damage etc.. before activation. It was so refreshing to get educated about what to be aware of, what to consider, and what is currently going on in the cell phone world etc.. He did not push his services, but rather wanted me to be an informed customer above all else. I'm not sure if I'm going to have my older phone repaired now, but he certainly has my business for all of my future cell phone repair needs.

Falcon did everything they said they would do. They responded immediately and kept me informed all along the way. Their price was very good! They keep their promises and have a great business model. They are very professional!

unknown

I set up the appointment last week. The tech called ahead of time, came to my home and changed the battery out with a new one. Phone works great. The tech was very professional, completed the work quickly, and was very knowledgeable about the phone. Maybe paid a little more than if I took it to a shop, but the in-home service was well worth any extra cost.