Perma Jack of Louisville

basement waterproofer

About us

Perma Jack of Louisville is a locally owned and operated company in Louisville, KY. We are experts in our trade and with over 10 years of experience we always make sure to educate you on the status of your project. Call us today for a free estimate!

Business highlights

7 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.955 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
7%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
4.9
Showing 1-25 of 55 reviews

Brad R.
11/2021
4.0
Great communication, ready and willing to make sure the job is right. Ran into a couple of snags, but the job was done right.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Labinot P.
11/2020
5.0
Did wonderful work and got our basement back to tip top shape. Would definitely recommend Mr. Duncan and his company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan J.
11/2020
5.0
Work scheduled for 2 weeks out. Better price that other company.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Garry H.
03/2020
5.0
Their people were top notch and I feel as though I got the best value for my purchasing dollar. I dealt with Mr. Matt Duncan and he made sure the job was done to my total satisfaction. I would certainly recommend their to friends, family or any one else in need of their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rita P.
02/2020
5.0
Excellent job with quality men.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ben A.
01/2020
5.0
I definitely need a '6' on the value for the money category! They were patient with my situation making multiple trips to assess and bid but very prompt to schedule and even quicker to complete the work. 5 stars!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Erica B.
12/2019
5.0
This business has very good communications with client. They were always on time, and went beyond our expectations to explain the process, and complete the job well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,000

Karen H.
11/2019
5.0
Professional and courteous service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diana C.
04/2019
5.0
The owner was very courteous, professional, and knowledgeable. He was timely and responsive to questions. I felt very comfortable having him fix our gutter and yard drainage issue. His team did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

paul w.
03/2019
5.0
Amazing work and wouldn't hesitate to hire them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Greg P.
02/2019
5.0
I never rate 5/5.0 But not only does Matt meet all expectations, he exceeds in all categories. Nice guy, knows the trade, flexible scheduling, exemplary work. Reasonable rates. Even spontaneoulsy followed up with me a few days later to make sure everthing still looked great. If you need this kind of work done, this guy is the best. Bar none.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bonnie R.
01/2019
5.0
Matt was very professional & informative. Shelley did a great job on sealing the cracks in the wall

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rick C.
12/2018
5.0
Perma Jack did an excellent job repairing our foundation cracks. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,100

Adam M.
11/2018
5.0
Very professional and straight forward! I admire this in a company. They were also very punctual and were able to get to my foundation leak much quicker than other companies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$550

Bruce Y.
10/2018
5.0
Quick response

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

DAVID W.
10/2018
5.0
Dealing with Matt, who seems to have the local PermaJack franchise, was very pleasant. He took sufficient time to thoroughly understand my situation and propose an appropriate solution. His quoted price was a bit below the quote from another provider, but that was not the controlling consideration. Rather, my decision resulted from comfort with Matt's proposed work, not saving a few dollars. Matt and his crew arrived for this job a bit earlier than expected, which was a pleasant surprise. As best I can tell at this point, their work stopped water from running off our patio and over the top of the foundation wall, by thoroughly sealing the joint between the patio surface and the brick veneer of our house. They used hydraulic cement as the outermost barrier and water-activated expansion foam, inside the hydraulic cement, in the spaces behind the patio edge and the top of the foundation wall. After the hydraulic cement cures thoroughly, per discussion with Matt, I'll cover their work with Flex-seal, as a third barrier. They also installed a catch basin and discharge line from an area on the patio, where water collected. This required careful digging to avoid hitting electrical, cable and phone lines into our house. Deer left hoofprints in their newly-laid concrete, which the guys from PermaJack filled in later. Everything considered, I'd hire this outfit again, if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,858

Matthew C.
10/2018
5.0
Perma jack was prompt and great to work with. Easily explained the options and gave me great options as we were getting ready to sell. Definitely would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephanie S.
09/2018
5.0
Matt was incredibly friendly and awesome! Our project is currently on hold, but Matt will be our guy once we move forward with our updates. Would recommend him anytime!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$600

clarence B.
09/2018
5.0
Easy to do business (with)

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,335
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Contact information

8809 Summit Ridge Drive, Louisville, KY 40241

http://permajacklouisville.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
Closed
Saturday:
10:00 AM - 5:00 PM
Sunday:
12:00 PM - 2:00 PM

Service Categories

basement waterproofer

FAQ

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: Closed

Saturday: 10:00 AM - 5:00 PM

Sunday: 12:00 PM - 2:00 PM

Perma Jack of Louisville accepts the following forms of payment: CreditCard
Yes, Perma Jack of Louisville offers free project estimates.
No, Perma Jack of Louisville does not offer eco-friendly accreditations.
No, Perma Jack of Louisville does not offer a senior discount.
No, Perma Jack of Louisville does not offer emergency services.
No, Perma Jack of Louisville does not offer warranties.

Contact information

8809 Summit Ridge Drive, Louisville, KY 40241

http://permajacklouisville.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
Closed
Saturday:
10:00 AM - 5:00 PM
Sunday:
12:00 PM - 2:00 PM