Payne Electric Co

Mike Hampton came to help us. It was late and he knew exactly what we needed. He fixed our problem in 30 minutes. Mike was so kind and courteous to us. Thank you Payne Electric! David Tucker

Very well. All repairs made or clear explanation given when one item could not be.

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I have used Payne Electric at several different rental properties this year and they have always been very professional. I started using Payne after having a bad experience with another electric company (see my review for Rudder Electric). Payne's first job for me was correcting bad job another electrician had done. They got everything straight and did it for much cheaper than I expected. They have always been on time to their appointments and surprisingly, they have always been cheaper than I expected. As of this review, I've used them about 5 times and I'm 100% happy. :)

They were unable to find the issue, but gave us a written quote to try to finish work. Unfortunately, it was out of our price range to hire them any further. They were polite and we appreciated that.

Prompt, efficient

Great job and completed in timely manner. Additional work to pass inspection was done at no additional charge.

I called them, made an appointment, the man showed up on time, and gave me a reasonable estimate. The person who came out to do the estimate was very nice and helpful. He made me feel very comfortable with him. I think if I end up doing this project I will probably use this company.

Appt set for 8:30am. Arrival 9:35am after several phone calls re need for add'l directions, then re heavy traffic. Work was done well and the man in charge was courteous re answering questions about several issues. Of course this was chargeable time. My concern was why was it necessary to have 2 people for this job. The charge for the and quot;assistantand quot; was $50.00. I decided to submit this when I saw a previous entry about the same issue. Is Payne charging the customers for their apprentice program?

I addressed this in above answer. I thought they were professional, prompt and tidy. Work seemed to be excellent. I just think the helper at $50 per hour was overkill for what he provided.

There was a mix-up in the time the crew was supposed to show for the job but fortunately I was able to leave work and meet them when they did arrive. The two techs were very courteous and professional and did a good job. The bill seemed somewhat pricey to me, but I suppose it was pretty much on a par with other such companies. Overall a good experience and I would recommend them.

Good Sevice, Professional, good price

Some friends recommended them and everything went great. They were very courteous and friendly.

These guys took my money and didn't come back to do the work. They initially took a look at my dimmer switch and told me that I would have to buy the materials myself. I figured I would also have them take a look at my 5 outside lights. They again told me that if I purchased the materials they would fix it. Well I went and purchased the materials but I couldn't get a hold of them. They also didn't have good bedside manners to speak of. They were not polite or professional in any way and I found that to be rude and inconsiderate. Overall, I feel these guys represented themselves poorly.

Overall I give Payne a 'B'. The work was largely satisfactory, and passed a city inspection. I have a background in electrical stuff, and am convinced that all pertinent safety and quality guidelines were followed. I have two minor complaints: First, two of the new outlet boxes were poorly installed, due to sloppy openings cut into the plaster walls. Having blown their ability to mount the new boxes properly to the wall itself, the installers instead used drywall screws into an adjacent stud. The result was boxes and their contained outlets or switches hanging at obviously awkward angles, with LOTS of wiggle when used. Second, I had confirmed verbally with the estimator, and corrected the version of the quote I signed and returned, that two existing outlets would be not just moved, but rewired with a ground. The installers weren't provided with this updated information, and instead two ungrounded GFI outlets were installed. This is to code, but not what I agreed to.

THE ONLY REASON I CALLED WAS BECAUSE THEY DID PREVIOUS WORK IN THE HOUSE. THE GUY WAS NEW SO HE WASN'T REALLY FRIENDLY. BUT HE DID THE JOB QUICKLY, AND HE WAS IN AND OUT. HE WAS VERY PROMPT AND ON TIME.