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Pacific Plumbing

Plumbing, Drain Cleaning

About us

Pacific Plumbing is a locally owned company with a commitment to customer satisfaction. We provide all residential plumbing service needs and small commercial projects. We guarantee the personal attention that your project deserves.

Business highlights

15 years of trusted experience

Services we offer

Gas/water/sewer service installation & repairs, Kitchen/bathroom remodels & repairs, Backflow device installation & annual testing, Water heater installation & repairs, Sump pumps, Fixture installation, Drain cleaning

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.09 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-9 of 9 reviews

Courtney R.
06/2017
5.0
plumbing
  + -1 more
They did a good job. The $120 included the trip charge to come out as well. They got out here pretty quickly.
Description of Work: They fixed a broken turn off valve.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Pacific Plumbing
Thanks [Member Name Removed], we appreciate your business very much and look forward to working with you on future projects

Michael O.
09/2015
5.0
plumbing
  + -1 more
He was very professional and courteous. SO glad I called him. He fixed the problem and we were very happy with his service. He is the only plumber I trust from here on out Thanks Jack for everything
Description of Work: Jack came out personally and looked at a back up I was having.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Pacific Plumbing
Thank you for your review. We are very happy to hear that you were satisfied with our service. We look forward to working with you again in the future. Thank you for your business, we appreciate it very much.

Terry S.
07/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Repaired pex line leak.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Pacific Plumbing
We appreciate your review and take it very seriously. We will do our best in the future to keep cost down as much as possible. Please feel free to contact us in regards to cost in the future. We hope to work with you again soon. Thank you for your business, we appreciate it very much.

Courtney R.
06/2015
5.0
plumbing
  + -1 more
the plumber called when he was comming over,gave plenty of notice so ididn"t miss a lot of time at work. the plumber was verry friendly and explained what he was doing and why.
Description of Work: changed a shutoff valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Pacific Plumbing
We really appreciate the review and take our customers feedback very seriously. We are very happy that you had a positive experience and look forward to working with you in the future. Thanks for helping spread the word about Pacific Plumbing!

Todd J.
05/2015
5.0
plumbing
  + -1 more
Quality Work for a Reasonable Price. Straight Forward Advice.
Description of Work: Jack & his team did a vast amount of plumbing work on an older home. They installed water lines & vents for a bathroom addition which included a walk-in shower, vanity and toilet. They also replaced most of the lines & all of the fixtures in the original bathroom. In the kitchen, they ran all new water line, a gas hook-up for the range, installed a new faucet and dishwasher. In the basement of the house, they replaced some of the water lines and installed a new hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Pacific Plumbing
Thank you very much for your feedback and positive comments. We appreciate you taking the time to submit a review. We look at every review carefully in an effort to be the best in our field. Thanks again and we look forward to working with you again in the future.

Chip P.
05/2014
5.0
plumbing
  + -1 more
Very professional and polite crew. They did a really nice job. Only complaint was that the final bill came in about $100 higher than estimated, but they did good work.
Description of Work: Moved a laundry drain and water line box

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Pacific Plumbing
(removed member name)- Thank you for the feedback and we really appreciate the positive review. We take these reviews and feedback from our customers very seriously and want to let you know that we will work on the accuracy of our estimates. We are glad you are happy with the work performed and hope you consider us for your future projects.

Robert G.
05/2014
5.0
drain cleaning, plumbing
  + 0 more
The day of the service, the owner of Pacific Plumbing (Jack Graham) telephoned me to make sure I had been happy with the service. I have used Pacific Plumbing on several occassions before and have always been very happy with their service. Mr. Graham is always professional, courteous and competent. I would absolutely reccomend Pacifc Plumbing to anyone needing their service.
Description of Work: I was having trouble with my shower putting out just cold water, then no pressure when I put the hot water on. The shower also would not turn all the way off. I contacted Pacific Plumbing and received service whithin an hour of my call. I explained to the owner that it was not an emergency, but he got someone out within the hour anyway. The plumber that arrived made sure to put booties on his feet before he entered my home. He was professional, courtious and appeared to be very knowledgable. The work was done in a short time, and was reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212.5

Response from Pacific Plumbing
Thank you very much for the positive review. I really appreciate you taking the time to tell others about your experience with Pacific Plumbing. If there is anything we can do for you in the future please don't hesitate to give us a call.

Robert G.
05/2014
5.0
plumbing
  + -1 more
I called Pacific Plumbing after hearing about them on Facebook. I had used them before for a different plumbing problem. On both occasions they came out the same day, were in and out in no time, and the work was both expertly completed and timely. The price was very reasonable, and the owner of the company called me later each time to make sure I was satisfied.
Description of Work: Replaced cartridge in shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212.5

Response from Pacific Plumbing
Thank you for the review and helping to spread the word about your experience with Pacific Plumbing. If there is anything we can do for you in the future don't hesitate to give us a call

shawn S.
11/2013
5.0
plumbing
  + -1 more
Jack has always been very prompt in returning my calls. He is very reasonable in his pricing, in fact on the low end of standard plumbing costs. I didn't have to clean up after them, they did a great job in cleaning up. What I also like about Pacific Plumbing is i know the job is going to get done right the first time, i don't have to wonder if I'm not looking over their shoulder if they are trying to cut corners. I think if you need a plumber and you don't call Pacific Plumbing you are doing yourself a disservice.
Description of Work: I have used Jack for a couple different things, he has fixed a leak in a pipe that was behind a wall, and fixed a sink that a previous company(large outfit in Louisville) installed incorrectly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Pacific Plumbing
Thank you very much for the positive review. It is always a pleasure working with you and your crew. I really appreciate you helping spread the word about Pacific Plumbing, and I look forward to working with you in the future. Thanks

    Contact information

    5813 Chenoweth Run Rd, Louisville, KY 40299

    www.pacificplumbingky.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning

    FAQ

    Pacific Plumbing is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Saturday: Closed

    Pacific Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Pacific Plumbing offers free project estimates.
    No, Pacific Plumbing does not offer eco-friendly accreditations.
    No, Pacific Plumbing does not offer a senior discount.
    No, Pacific Plumbing does not offer emergency services.
    No, Pacific Plumbing does not offer warranties.
    Pacific Plumbing offers the following services: Gas/water/sewer service installation & repairs, Kitchen/bathroom remodels & repairs, Backflow device installation & annual testing, Water heater installation & repairs, Sump pumps, Fixture installation, Drain cleaning

    Contact information

    5813 Chenoweth Run Rd, Louisville, KY 40299

    www.pacificplumbingky.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed