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Merry Maids of Louisville, KY

House Cleaning

About us

Call Merry Maids when you want a deep clean or on-going service. All Staff is drug tested, background checked and insured. Relax it's done!

Business highlights

46 years of trusted experience

Services we offer

Cleaning- General, Home, Windows, Carpet, Duct, & Grout.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.128 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
29%
4
14%
3
25%
2
7%
1
25%


Rating CategoryRating out of 5
quality
3.1
value
3.3
professionalism
3.5
responsiveness
3.7
punctuality
3.7
Showing 26-28 of 28 reviews

Laurie C.
12/2014
1.0
house cleaning
Ā  + -1 more
unknown
Description of Work: They did not clean properly. They left cleaning to be completed undone. They left my residence unsecured and management was to come by and discuss, but they have failed to do so.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$210

Response from Merry Maids of Louisville, KY
They have been loyal clients of ours for years. I spoke with [member name removed] for the very 1st time on Wednesday normally we speak with [other member name removed] and apologized many, many times for leaving the home unsecured. I have offered solutions to fix the concern of leaving their home unsecured. Even coming myself to make sure it was done.As for my Service Manager meeting with them I was under the impression on the day of the meeting my office person was sick and has tried to reschedule that appointment. I certainly never want a client to be upset with something we have done. I want each and everyone we have an opportunity to meet to have a positive experience. I also know that sometimes no matter what we offer it will never be enough. They are still clients of ours and I will do everything in my power to correct the issues.

RUSSELL S.
06/2006
4.0
house cleaning
Ā  + -1 more
THEY DID A GOOD JOB. THEY CAME QUICKLY, BUT TOOK LONGER THAN I THOUGHT THAT THEY NEEDED TOO. THERE REALLY WASN'T THAT MUCH THAT, THEY HAD TO DO. I JUST WANTED THEM TO SCRUB ALL THE PLACES THAT I DIDN'T WANT TO, LIKE THE WALLS, BATHROOMS, MICROWAVE AND OVEN. I MEAN THE WORK WAS OUTSTANDING, BUT IT TOOK ABOUT 2 HOURS FOR THEM TO GET DONE.
Description of Work: THEY CLEANED MY APARTMENT AFTER MY LEASE RAN OUT. IT WAS 1800 SQUARE FEET.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$180

06/2006
5.0
house cleaning
Ā  + -1 more
I HAVE USED THEM FOR FOUR YEARS AND THOUGHT THAT IT WAS A FAIR PRICE. I USUALLY LEAVE WHEN THEY ARE HERE. THEY CLEAN 1600 SQUARE FEET OF THE HOUSE. IT IS JUST A GOOD COMPANY. ALWAYS HERE WHEN THEY SAY THEY WILL BE HERE.
Description of Work: THEY DO HOUSE CLEANING, VACUUM, DUSTING, CLEANING APPLIANCES, AND CLEANING BATHROOMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117
    • 1
    • 2(current)

Contact information

1807 Cargo Ct Suite 3, Louisville, KY 40299

http://merrymaidslouisville.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Merry Maids of Louisville, KY is currently rated 3.1 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Merry Maids of Louisville, KY accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Merry Maids of Louisville, KY offers free project estimates.
Yes, Merry Maids of Louisville, KY offers eco-friendly accreditations.
No, Merry Maids of Louisville, KY does not offer a senior discount.
No, Merry Maids of Louisville, KY does not offer emergency services.
Yes, Merry Maids of Louisville, KY offers warranties.
Merry Maids of Louisville, KY offers the following services: Cleaning- General, Home, Windows, Carpet, Duct, & Grout.

Contact information

1807 Cargo Ct Suite 3, Louisville, KY 40299

http://merrymaidslouisville.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM