Maeser Master Services, LLC

4.7(
343
)

Heating and Air Conditioning, Plumbing, Water Heaters,

... +11 more
This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Since 1975 Maeser has provided Louisville area families and businesses with plumbing services, heating and air conditioning, plus bathroom remodeling, improving indoor air quality and more. Visit our Bath Design Studio to get started on your bathroom remodeling project. Additional DBA - Marvin Maeser Plumbing. Award Winning. See website for additional service areas at www.maeser.com.

Business highlights

49 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing, maintenance and installation of furnaces, air conditioners, geothermal, bathroom remodeling, design (residential & commercial, aging-in-place), sewer, drain cleaning, water, gas piping, repiping, water heater installation, heat pumps, hot water circulation, backflow prevention, sump pumps, garbage disposal, whole-house generator, humidifiers, electron air cleaners & HEPA filters.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7343 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
9%
3
4%
2
2%
1
5%
Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Write a review

Filter reviews by category

Showing 301-325 of 343 reviews
J C S.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did a good job, quickly.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,528
leonard W.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth B.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We have a bi-annual contract to service heat and air. We have used Maeser for 6 or 7 years. They are always timely, and professional.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Martha S.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Technician arrived on time and performed a winter furnace inspection in a timely manner. I was very satisfied with his performance.
Rating CategoryRating out of 5
Yes, I recommend this pro
Donna H.
09/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They were supposed to come and do some plumbing, They were smoking cigarettes in my basement, and left cigarette butts in my electrical panel, They didn’t do anything of what they said they would do.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Maeser Master Services, LLC
Ms. [Member name removed], we do not have record of being at your home on South Jackson or doing plumbing work for you. Is it possible you mixed us up with a different company? Or course, if our technicians performed in such a manner, we would want to know. Thank you for clearing this matter up for us.
Nan M.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They unclogged a toilet and now it works perfectly.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul K.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced air conditioning unit. Were very communicative throughout the process and provided a range of options. Two comparative quotes were obtained. The first person suggested replacing all of the freon which would not have met code and the second quoted a price 50% higher than Maeser.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Ken R.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
David L.
05/2015
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Description of Work: Found hot water heater leaking Saturday night, called Maeser Sunday morning. Their technician had been on a service call until 2:00 am, but they kept in touch with me and had someone out to replace my water heater by Sunday afternoon. I will keep them in mind for future plumbing as well as HVAC repairs.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,283
Darryl R.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Maintenance on air conditioner.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Tom W.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleaned and adjusted furnace and provided advice!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Anita B.
04/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Maeser Master Services, LLC
Thank you for the feedback. We appreciate your business. We hope to serve you again in the future.
Elaine C.
12/2014
5.0
heating & air conditioning/hvac, home remodeling
  + 0 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael P.
12/2014
4.0
heating & air conditioning/hvac, home remodeling
  + 0 more
unknown
Description of Work: Unclogged my sewer line. It clogged back up three weeks later and they wanted to charge me again for it at $500. The techs sent out were good, but I will not use the organization again.
Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$900
Willard B.
09/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Danette R.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I purchased the Big Deal, $49 A/C & Heating System Diagnostic. They did a great job!
Rating CategoryRating out of 5
Yes, I recommend this pro
James S.
07/2014
5.0
drain cleaning, plumbing
  + 0 more
.
Description of Work: The technician replaced the inner workings of the toilet in the half bath and unclogged the sink. He was very efficient and personable.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$194
Phillip S.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$350
Ann O.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Repaired air conditioner. Very prompt and professional. Job was well done. Will use again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$656
Cheryl K.
06/2014
5.0
ceramic tile, electrician, heating & air conditioning/hvac, home remodeling, lighting, plumbing
  + 4 more
unknown
Description of Work: Replaced a bathtub; removed ceramic tile from the area surrounding the tub and replaced it with new ceramic tile; replaced a light fixture. In a second bath, Maeser replaced the commode, repaired the sink drain, and replaced worn vinyl tile with ceramic tile on the floor of the bathroom and the adjoining foyer area. They were very upfront with the amount of time it would take, and kept me informed every step of the way. Anna is wonderful to work with.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
matt Y.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$2,500
Linda H.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleaned Outside AC
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$162
Susan S.
04/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: They said that they would be ther in the late morning, due to our broken water heater that started leaking the night before. My husband and I juggled our work schedule, so he stayed home to be there. He could of gone to work that day, since they did not arrive until after 4:30pm. Once thet arrived they were quite professional and completed the installation of a new water heater near 8:00pm.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
2.0
Yes, I recommend this pro
$1,700
Response from Maeser Master Services, LLC
Mrs. [member name removed] we are sorry about any inconvenience our slow response time caused you and your husband. In many cases we can't control how long the technicians take on their calls therefore resulting in them running behind schedule. It is our policy to keep our customers updated through out the day to let them know when we will be running behind. Apparently that didn't happen on the day of your call. Steps are being taken to make sure that doesn't happen again. We do appreciate your business and hope to be able to serve you again in the future.
jack C.
02/2014
1.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
Response from Maeser Master Services, LLC
We like to resolve issues brought to us by our customers. We have looked in our data base and have been unable to find evidence that we have ever provided services to a customer at this address or by this name. Therefore we feel this review may be in error. If not we would love to speak to [remove member name] and attempt to resolve his issue.
Lynn S.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

Contact information

11101 Electron Dr, Louisville, KY 40299

http://www.maeser.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded
Insured
Licensed*
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Wells and Pumps,
Fireplaces,
Air Duct Cleaning,
Heating Oil

FAQ

Maeser Master Services, LLC is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Maeser Master Services, LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Maeser Master Services, LLC offers free project estimates.
Yes, Maeser Master Services, LLC offers eco-friendly accreditations.
No, Maeser Master Services, LLC does not offer a senior discount.
Yes, Maeser Master Services, LLC offers emergency services.
No, Maeser Master Services, LLC does not offer warranties.
Maeser Master Services, LLC offers the following services: Plumbing, maintenance and installation of furnaces, air conditioners, geothermal, bathroom remodeling, design (residential & commercial, aging-in-place), sewer, drain cleaning, water, gas piping, repiping, water heater installation, heat pumps, hot water circulation, backflow prevention, sump pumps, garbage disposal, whole-house generator, humidifiers, electron air cleaners & HEPA filters.
Ask for details

Contact information

11101 Electron Dr, Louisville, KY 40299

http://www.maeser.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM