Maeser Master Services, LLC

Very efficient and quick.

Great I would hire u again

Quick service, good communication

Sink unclogged

Very well indeed

Great, everything flowa

quick and efficient.

They Did a Great Job

Very satisfactory

So far it has stopped the leak.

....

They were nice and professional.

unknown

The technician arrived as scheduled and listened carefully to the problems that we had been having with high electricity bills. We had used several other companies who offered no help. The technician troubleshot our system and uncovered a number of problems and corrected them. Their is no question that the technician (Jeff) new what he was doing and cared about getting the job done right. Maeser is a first class operation.

Their service was as expected. We would use them again.

I called a couple of contractors for my heat pump. They came out and surveyed the place and the house on what they would have to do to install the heat pump. We also had to get the tax rebate by making sure the equipment was compliant with the energy department guidelines. I took Maeser Master Service in and had a good experience with them. I had used them before too. They had the best price that I could find. They came out, did the job on time, and according to the price. Since then my electricity bill has been under $100 every month - just as they said - even if I were to use the air conditioner. I didn?t encounter any problems with them. They had a guy come out and do the estimate and a guy on the spot. The guy who did the estimates came out while the work was being done to make sure everything was going okay. He followed up too. He called me a couple of times to see if I was satisfied with the work. They did very good work, and they were punctual. The guys were all professional and dressed neatly. They put on plastic socks when they came in the house. I would recommend them to anybody. I signed up for a maintenance agreement with them.

My gas water heater began leaking at 9:30 pm, we called MAESER MASTER SERVICE Pluming. The answering service took information and a representative called me back within 10 minutes. The representative gave me an estimate over the phone and arrived around 11:30. They removed the old water heater and replaced it with a new one. They also put in new shut-off valves for the whole house and the water heater, some re-plumbing was needed for the whole house valve. They gave us a one year warranty on workmanship and six year warranty on water heater. The representative was finished with installation around 1:15 am. The representatives were courteous and friendly. I was very happy with the work however the price was a little high.

They came back and fixed the air hose for no additional charge. They were pretty professional. I would use them again in future if needed.

Workers arrived on time and acted in a friendly yet professional manner. They covered the floors with drop cloths and cleaned up when they left.

During the ice storm and power outage in January, we smelled a gas leak. We had another company come out and fix the leak. After they fixed the initial leak, they realized that there must be more. They fixed four other leaks and said LG&E should be satisfied enough to turn our gas back on, but LG&E still said it wasn't holding pressure. So, the other company said we probably just need all new gas piping for our 93 year old house. They gave us an estimate, but we wanted to get more to compare with. So, we called Maeser and a third company. The third company wanted to rip out walls and was going to charge us $5,000. Maeser's representative looked around more and found out that they could do the job without ripping out walls. The price was considerably less too. The workers did the job quickly and we got our gas back on the same day!

Maeser came and did some basic maintenance on the AC unit for my house, cleaning the A coils and refilling the refrigerant. Cleaning the A coils was difficult because the former owner placed a new wall very close to the access panel, but they worked around it. They found that the A coils had a leak and recommended a replacement for them. Being that the system was over 16 years old, they recommended a complete replacement and gave two estimates. Very professional and friendly, although the complete replacement estimate seemed a bit high - I'll be shopping around a bit.

I have used their services in the past. It is great working with them. They do a great job. The cost was lower this trip because they had just replaced that faucet the week before.

Toilets that they put in were both defective - not their fault, but fault of American Standard. They came out the first time and made some adjustments and they seemed to work for a short period of time and then they quit flushing. They came out again - I had to prompt them to check with the manufacturer to make sure there were not defective parts. They did that and that was the case. American Standard sent out new toilets and they installed at no charge. We developed a leak with one of them. They came back and fixed at no charge.

In both calls, the workers arrived promptly at the scheduled time. A dispatcher had called to tell me they were on the way (nice touch). Once inside, the plumber replaced the hoses and helped me pull up carpet in the adjoining room and gave me some advice on getting the musty smell out. When the furnace workers came, I gave them my service manual and explained where I believed the problem was. They found the problem immediately (a spider in the pressure circuit, of all things) and the heater was working normally within ten minutes. The furnace workers only charged me for the service call ($70), even though they did have to do some cleaning to the unit. I thought the price for the new washer hoses and installation was high, but I'm willing to pay that because they were prompt and efficient. All the workers wore booties in the house to prevent tracking in dirt.

THEY DID WORK TWO TIMES, AND THE PRICING WAS 150 DOLLARS. I THOUGHT THAT IT WAS A GOOD VALUE. THEY ARE VERY QUICK TO COME, AND THEY ARE COURTEOUS. THEY ALWAYS PUT SOMETHING ON THEIR FEET BEFORE THEY COME IN THE HOUSE.