LREI Property Management is a Louisville based property management company that operates out of Homepage Realty in Saint Matthews Kentucky. We are experienced, technologically advanced, and process driven.
Business highlights
11 years of trusted experience
Emergency Services Offered
Services we offer
We specialize in residential property management services for residential property owners. We also specialize in resident rental solutions.
We contracted with LREI in the Summer of 2024 to rent a house we own, but we pretty quickly realized LREI’s main business isn’t renting properties, but billing owners for ridiculous expenses. In the first week LREI sent two maintenance guys, Sid and Al, to the property by accident at different times for the same reason, but charged us for both visits at $65 an hour. LREI also overcharged us for materials. Their contract explicitly states that they don’t have additional fees, but when we disputed the excessive charges for materials, we were told by Justin Leanhart, "Our materials cost includes the cost to sourcing and procurement, it will not be the same cost of you going to the store and purchasing your self.” Again, their contract states that they charge $65 an hour, and that includes the costs to procure materials. But Justin wrote to us that they also overcharge on materials, too, in contrast to their own contract. One of the costs was for a needless new air filter, replacing a brand new 2 week old air filter. After 2 months of a newly remodeled property sitting on the market while owner Clay Smith and LREI found new ways to bill us, we moved on to a property management company in the business of renting properties, and not overcharging their clients. We ultimately paid all of these fees due to threats from the company, but have reached out to the Kentucky AG and Better Business Bureau. Run from this company.
Description of Work: Property Management of a Rental Ready Property
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,663
Chad S.
09/2017
5.0
property management
+ -1 more
Clay provided me with informatin and a varitey of options/services that will be benefital to my company's growth.
Description of Work: Great company with strong ethics and cluture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from LREI Property Management LLC
Thank you for your review.
William L.
09/2017
5.0
home remodeling
+ -1 more
Anytime I have had a concerned they have addressed it and took care of it for me thank you guys I greatly appreciate all your help.
Description of Work: They were very fast and to address my needs and provide an accurate and detailed estimate for their work. On my house which was involved in a fire.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from LREI Property Management LLC
Thank you [Member Name Removed]! We appreciate your feedback.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Property Management
FAQ
LREI Property Management LLC is currently rated 3.7 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
LREI Property Management LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
LREI Property Management LLC offers the following services: We specialize in residential property management services for residential property owners. We also specialize in resident rental solutions.