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Lowe's

Carpet Sales and Installation, Hardware & Home Improvement Stores, Doors,

About us

Additional DBA - Lowe's Home Centers Inc.

Reviews

4.310 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
10%
3
10%
2
10%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.6
responsiveness
4.3
punctuality
4.5
Showing 1-10 of 10 reviews

Barbara Staebler S.
11/2014
5.0
carpet installation
  + -1 more
good salesman. found what I wanted at another location.
Description of Work: carpet estimate

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$45

Peter B.
06/2014
2.0
siding, doors, carpet installation
  + 1 more
unknown
Description of Work: We bought custom blinds at the Lowe's on Hurstbourne Lane on April 25 and also paid for installation. The installation was finally completed around June 15. A few of the blinds weren't cut accurately and the valance for the sliding door was the wrong size. Lowe's and their third-party installer just blamed each other for the mistakes. Also, the store manager, CJ, at Lowe's did give us a discount, but never apologized for this huge inconvenience. Suffice it to say, we will not be using this store again for a major purchase.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$1,200

Christina R.
04/2014
5.0
carpet installation
  + -1 more
Our old door was 40 years old and in very poor condition. Our installer came by to take a measurement for an estimate on a Tuesday. After getting our price quote the install date was about a week and a half later. Our installer was right on time. We had to have the installer back out after a month due to the deadbolt not locking completely. In less than 10 minutes the problem was solved. Each time the installer was out, Lowe's made a follow up call to me asking if everything went well and to remind me of the warranty.
Description of Work: Installed a new fiberglass front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

sandra W.
02/2014
5.0
doors
  + -1 more
Everything went perfect from working with the inside salesman, the measuring, and the installation. The installers were very friendly, neat, clean and arrived at the time that we scheduled. They left no mess behind. They took great care removing the stained molding around the inside of the old door both inside the house and in the garage. They were careful putting the molding back up too.This was the second door that Lowes has installed for us.The other was a French door in our basement walkout. Both jobs were done perfectly. I would use them again and again.
Description of Work: Lowes installed a hardwood door from our garage to inside of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$483

sandra W.
02/2014
5.0
window treatments
  + -1 more
This was a great experience. working with Dana in the store picking out the blinds that I needed for my new sunroom. It went so smooth. She gave me a lot of help in making the right choices of what kind of blinds and what colors to use. Bruce, the installer, came and measured. Both he and Dana knew the product lines very well. The blinds arrived at the house UPS and Bruce installed them within a week of their arrival. It was during the holidays but he made a great effort to get my blinds installed. He arrived on time on the date of all our appointments. He worked fast and was very friendly, clean, and neat. The blinds all worked well. About a month later I had a problem with the sliding door blind. I called Lowes they messaged Bruce. He called me set up an appointment. Bruce came back to my house, fixed the blind in about 20 minutes and now everything is perfect. I'm thinking about ordering more blinds from Lowes because they did such a superior job.
Description of Work: Lowes installed blinds in my new sunroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Jane M.
11/2013
3.0
carpet installation, home improvement stores
  + 0 more
The flooring installation went fine--the company was very professional. My complaint is with the Lowes store. They gave me an estimate that I believed included everything but turned out that I had to pay extra for delivery of the floor. And they ordered the wrong trim and then wanted to charge me more for it. I would never use them again. As I said, the contractor that installed the floor did a great job.
Description of Work: Sold laminate flooring, delivered and installed.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$3,100

Alvin N.
02/2013
5.0
ceiling fans
  + -1 more
I like to go to Lowe's or another large department store for home improvement stuff. I go there to get plumbing parts, paint, lumber sometimes, and a number of different items. I think that they have a better selection and better quality of appliances, fans, plumbing supplies and stuff like that than what the other store carries. I have always had good luck with the stuff that I purchased from them. In fact, we got our dishwasher from them as well. Their price is reasonable than their nearest competitors. If they didn't have the item that I asked for, they have referred me to a place that carried the item, and I really like that.
Description of Work: I bought an overhead fan from Lowe's. I installed it and didn't have them come out to install it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0

Yes, I recommend this pro
$150

Karen E.
06/2012
5.0
home improvement stores
  + -1 more
The service I got inside the store. They directed me as to where I needed to go. The man I worked with was very thorough and they are going to assemble and deliver the work bench to me. We noticed that another mans name was on my account so he directed me to customer service and they got it fixed right away. They reassured me that his name was removed and even showed me on the computer screen.
Description of Work: Lowe's is where I purchased a work bench from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$312

Robert E S.
03/2012
5.0
siding
  + -1 more
Lowe's price matched the nails, so I got a really good deal. They are very friendly and a really good company.
Description of Work: I order some nails from Lowe's.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Brenda R.
02/2012
4.0
carpet installation
  + -1 more
They were kind and did it real quick.
Description of Work: We bought carpet from them and had it installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,200

    Contact information

    4930 Norton Healthcare Blvd, Louisville, KY 40241


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Hardware & Home Improvement Stores,
    Doors,
    Siding,
    Ceiling Fans,
    Window Treatments

    FAQ

    Lowe's is currently rated 4.4 overall out of 5.
    No, Lowe's does not offer free project estimates.
    No, Lowe's does not offer eco-friendly accreditations.
    No, Lowe's does not offer a senior discount.
    No, Lowe's does not offer emergency services.
    No, Lowe's does not offer warranties.

    Contact information

    4930 Norton Healthcare Blvd, Louisville, KY 40241