We are a First-Class Carpet Cleaning and Water Damage Restoration Company. We use the most innovative tools and equipment to complete our jobs. We buy only the top of the line chemicals and cleaners which are necessary to perfect our work. 3 years ago we began refinishing tile and wood floors.
Business highlights
20 years of trusted experience
Emergency Services Offered
Services we offer
We are a First-Class Carpet Cleaning and Water Damage Restoration Company. We use the most innovative tools and equipment to complete our jobs. We buy only the top of the line chemicals and cleaners which are necessary to perfect our work. We specialize in Water Damage, Flood Restoration, Carpet Cleaning, Carpet Repairs, Upholstery Cleaning Service, Tile and Wood Floor Restoration, Area Rug Cleaning, Pet Odor Removal, Mold Removal
He did a great job! Removed pet stains, carpet impeccably clean. Pleasant to deal with, right on time, worked around my hectic schedule. Worked quickly & efficiently. My highest recommendation. Good value.
Description of Work: Cleaned basement carpet and stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
JoAnn S.
11/2014
5.0
carpet cleaners
+ -1 more
It went very well. Ian, the owner, worked diligently with his chemicals to clean the stains caused by my pet. Lastly, he applied scotch guard in every room. I understand pet stains, to include dirt tracked in from outdoors, are challenging to clean. I have had more than one carpet cleaning company to confirm this. I am pleased with the results even in the area of room where my pet spends most of his time as those stains are less prominent.
Description of Work: I had 4 rooms and a hall cleaned, which had several pet stains from my very active and potty challenged Cocker Spaniel dog.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jeanette G.
11/2014
5.0
carpet cleaners
+ -1 more
Areas were cleaned well. Did not try to sell additional services, which I really appreciated (See next paragraph about a different company.). I found that they were prompt in scheduling, came on time, did a good job cleaning the areas, had reasonable prices for additional areas and completed the work in a timely manner. In the past I have used a different and well known company which had advertised carpet cleaning specials, and their representatives tried to sell many additional services repeatedly while they were here, including grout painting, tile cleaning, etc. which I didn't need and didn't want. They were very pushy about trying to get me to purchase these and I had to repeatedly decline. It became uncomfortable. While they did a good job, after 2 experiences like that, I decided never to use them again. However, this company is totally different, comfortable to work with, and I would definitely use them again.
Description of Work: Cleaned carpets per special deal and 2 additional areas I requested be added for additional reasonable price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Paula P.
11/2014
5.0
carpet cleaners
+ -1 more
Ian called and gave me an ETA (always appreciate this) and arrived on time. We did a walk through and discussed what was to be cleaned/pre-treated. This was election day and the kids were out of school (forgot this when making appointment) Ian wasn't bothered with this at all and went right to work! I am amazed at how great the carpets look and no pet stains! Ian was so good about explaining the products he uses and why he prefers them for his work (safer for people with asthma etc.) I would recommend this company and, when needed, use them again. Thank you Ian.. for a job well done!!
Description of Work: Carpets cleaned in 4 rooms, hallway, stairs and 2 area rugs. Treated areas for dog urine stains and odor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Jim D.
10/2014
5.0
carpet cleaners
+ -1 more
It went great! Ian(owner) was very thorough with his assessment and recommendation of a mold issue I was having. He used the latest equipment to determine the source of the mold problem and explained to me what was going on, I was very happy with the amount of detail he gave me on this matter. If you have any concerns or issues with mold, call Louisville Carpet Cleaners. I also had all the carpets cleaned. The tenant has been in rental for 5 years so the carpets were in pretty bad shape. Ian went in and made them look almost like new. He did a great job and my tenant is very happy which makes me a very happy owner. If you need any carpets in your house brought back to life, Louisville Carpet Cleaners are the one to call. For the amount of work that was done, I am very pleased with the results and the price.
Description of Work: Cleaned all carpets in all rooms of house. Assessed Mold issue and cleaned and treated all areas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$292
Lisa E.
10/2014
5.0
carpet cleaners
+ -1 more
Ian was on time and worked quickly. Our carpet was in very rough shape, stains and pet odors. In about an hour, he thoroughly cleaned and deodorized. Looks and smells 200% better. I would definitely have him back and highly recommend to others.
Description of Work: zCleaned and deodorized approximately 800 square feet of very soiled carpet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
Yen G.
10/2014
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
It went well. There were some dirty spots and stains on the area rugs and he used chemical to clean them.
Description of Work: He steam cleaned two area rugs and steps to the basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$99
CAROLE R.
10/2014
5.0
carpet cleaners
+ -1 more
Ian was very professional and easy to work with. He examined all rooms to be cleaned and and specific problem areas.
Description of Work: Cleaned several rooms, including stairs, and applied stain protection in all areas cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
Jag M.
09/2014
5.0
carpet cleaners
+ -1 more
0 He was very professional, very knowledgeable in looking at the carpet and recommending the best solution. End results were great
Description of Work: Steam vacuuming 5 areas + additional help I wanted
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Daniel and Jackie B.
09/2014
4.0
carpet cleaners
+ -1 more
Very professional. Nice manners. I think the carpets could have been cleaner but he probably did the best he could. Offered to come back on a dog stain, but I didn't bother.
Description of Work: Cleaned 2 bedrooms, family room, 2 halls and steps..
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$149
jean H.
09/2014
4.0
carpet cleaners
+ -1 more
I do not know the details as I was not there.
Description of Work: The provider cleaned an apartment before my friend moved into it. My friend was happy with the results.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$99
Rita P.
09/2014
5.0
carpet cleaners
+ -1 more
He did exactly what I asked him to do. He was very professional and knowledgeable. He left the carpets cleaner than they have ever been. I will have him come again for sure.
Description of Work: Cleaned the master bedroom, living room, and entry.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Patricia F.
09/2014
5.0
carpet cleaners
+ -1 more
He was able to give me a quicker appointment that what Angie's list said, and he was right on time. He was very friendly, and quick with the job to be done. He even sprayed a " brightner" on my light colored berber carpet, and it did look nice when he was done. I would definitely use him again.
Description of Work: Cleaned two rooms and stairway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
WALTOR W.
09/2014
5.0
carpet cleaners
+ -1 more
The guy was extremely friendly, went through the process with me upfront, and provided accurate pricing before starting. He did a great job. Would hire again.
Description of Work: Carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Jay D.
08/2014
5.0
carpet cleaners
+ -1 more
He did an excellent job in a timely fashion and was very polite.
Description of Work: He cleaned the carpets in four rooms and the stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Christine O.
08/2014
5.0
carpet cleaners
+ -1 more
Ian was prompt, conscientious and worked hard to get the results that we were so pleased with! He was able to get the job done right and when we needed something retreated, he was able to come out and get it done quickly. I would definitely use them again and appreciated how professional they were and how good the end results were!
Description of Work: Cleaned carpets and hard to remove stains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Mary J.
07/2014
5.0
carpet cleaners
+ -1 more
Did a great job and was very professional and courteous. We will use again!
Description of Work: Cleaned two stairways, master bath and hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Jim D.
07/2014
5.0
carpet cleaners
+ -1 more
It was great. He contacted me and set up a time. He was on time. By that afternoon, the carpet was dried. He did the job well. I was real pleased with them. I recommend them to anyone needing carpet cleaning.
Description of Work: I purchased a big deal for carpet cleaning. They cleaned my commercial grade Berber carpet in the front room, 2 bedrooms, and the entry way.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Sheila B.
07/2014
5.0
carpet cleaners
+ -1 more
He arrived on time and did a very good job. He was pleasant and worked very hard to get up all stains. There was some small print that I did not realize in the cost, but I was at fault for not seeing the small print. I would use them again!
Description of Work: Cleaned and deodorized carpet in 6 rooms, a hallway and steps.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$191
Christopher H.
06/2014
5.0
carpet cleaners
+ -1 more
Showed up on time and went right to work. Was very polite and did a great job cleaning the carpets.
Description of Work: Provided carpet cleaning for up to 1,500 square feet of carpet as promised in Angies list deal bought.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Carolyn W.
06/2014
5.0
carpet cleaners
+ -1 more
It went really well and he did a really good job. I did the $129 coupon. He cleaned up some stains that I have had for a long time that other carpet cleaners were not able to get out. It really looked lovely when it finished. He really did a thorough job and he was right on time about and I would use him again. I was very satisfied and happy with what he did. Their price was excellent. I have had other carpet cleaners that charged much more and didn’t do a good job. He responded right away and I gave him some possible dates and he scheduled me for the first date and he came right on time and what more I could ask and he did an excellent job. He is very professional.
Description of Work: I used Louisville for carpet cleaning my two major rooms, living room and my bedroom which is a fairly large room and also the stairs that go down to the basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Josh C.
06/2014
5.0
carpet cleaners
+ -1 more
Fantastic all the way around! Easy, quick scheduling, showed up on time, and was a much better value than all of the "major" carpet cleaning companies. Not only was it a better value, it was a much better result than I have gotten with those companies. I will definitely use them again!
Description of Work: Cleaned carpets in four areas of our home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Bonnie B.
06/2014
5.0
carpet cleaners
+ -1 more
Although carpets have been cleaned before, this was the best job yet! Courteous, concerned about performing the best job he could provide. We were very pleased with the work and will have him again.
Description of Work: Cleaned very stained, aged carpet and stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Lynne E.
06/2014
5.0
carpet cleaners
+ -1 more
We have two homes, and first he went to the 'billing' address, rather than the address specified. But he rescheduled for the following day, and was on time - to both appointments :-) He did a very thorough job, and left the carpets looking like new.
Description of Work: Clean and stain-resistant carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Kenny R.
06/2014
5.0
carpet cleaners
+ -1 more
Arrived on time. Worked diligently. Very friendly & professional. A Very responsive to follow up questions.
Description of Work: Shampoo & stain proofed carpet
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Oriental Rug Cleaning,
Plumbing,
Water Heaters,
Mold Testing & Remediation,
Water & Smoke Damage,
Upholstery Cleaning
FAQ
Louisville Carpet Cleaning & Flood Restoration is currently rated 4.8 overall out of 5.
Sunday: 9:00 AM - 5:00 PM
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 9:00 AM - 5:00 PM
Louisville Carpet Cleaning & Flood Restoration accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
No, Louisville Carpet Cleaning & Flood Restoration does not offer warranties.
Louisville Carpet Cleaning & Flood Restoration offers the following services: We are a First-Class Carpet Cleaning and Water Damage Restoration Company. We use the most innovative tools and equipment to complete our jobs. We buy only the top of the line chemicals and cleaners which are necessary to perfect our work. We specialize in Water Damage, Flood Restoration, Carpet Cleaning, Carpet Repairs, Upholstery Cleaning Service, Tile and Wood Floor Restoration, Area Rug Cleaning, Pet Odor Removal, Mold Removal