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Lock Doctor LLC

Locksmiths, Doors

About us

Lock Doctor LLC is a local, family owned & operated locksmith business. Our mobile service is available Monday through Saturday from 6 AM - midnight. Our shop hours are Monday through Friday 9 AM - 5 PM and Saturday 9 AM - 2 PM.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

lockdoctor performs all levels of residential, commercial & automotive locksmith services. A few of the services offered include: Home hardware replacement, rekeying current hardware, master rekeying for businesses & property managers, keyless entry, automotive keys such as laser cut keys or transponder keys, security locks and so much more. We'll work with you to find the best answer to your security needs.

Services we don't offer

Many European cars have dealer only keys. Call us and check to see if we can provide the key you need.

Amenities

Free Estimates
Yes
Senior Discount

$5.00

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.0194 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-194 of 194 reviews

Chris Y.
11/2016
5.0
locksmith
  + -1 more
Technician was able to repair and rebuild the lock, saving me a couple hundred dollars. Service was professional and everything now works perfectly.
Description of Work: Ignition switch was locked up on my 2006 Honda Accord. Was quoted over $500 to have it replaced and re keyed at dealership.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$235

Keith H.
11/2016
5.0
locksmith, doors
  + 0 more
I've had a few interactions with Lock Doctor and they have all been tremendous! The person taking the phone calls is extremely nice and helpful, the lock specialists (two did work for me) are outstanding at their job (extremely efficient and effective) and their price is more than reasonable for their work. I will only trust my lock work with the Lock Doctor.
Description of Work: Rekeyed all the door locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary G.
09/2016
5.0
locksmith
  + -1 more
Four locks three keys for $85.00. The staff was very prompt at returning my phone call and scheduling me. The worker arrived on time and work was performed excellently.
Description of Work: They re-key the locks in our new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Laura M.
09/2016
5.0
locksmith
  + -1 more
Michael responded with a sense of urgency & professionalism. Thank you.
Description of Work: I called for a Friday night holiday weekend emergency when I was locked out of my house. Michael didn't hesitate when I was almost in tears & asked for help. He was on his way when my neighbor was able to open the door. I canceled the request and offered to pay a service fee because I knew he was en route. He declined and asked that I just keep them in mind for future issues. A+++ for customer service.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Janet G.
08/2016
5.0
locksmith
  + -1 more
Great! Cori was very friendly. Quotes were provided over the phone and an appointment set quickly. Technician arrived within the window when expected and finished the job quickly. The quality of work was excellent.
Description of Work: We needed a deadbolt added to a door and a strike plate relocated on another door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Mary S.
07/2016
5.0
locksmith
  + -1 more
VERY quick to respond. Rekeyed the locks within 24 hours of initial call.
Description of Work: Rekeying 6 locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

06/2016
5.0
locksmith
  + -1 more
He was very professional, helped me with the services being offered and re-keyed all the locks very quickly and also helped me with my garage door key.
Description of Work: Re-keyed all the locks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jackie E.
05/2016
5.0
doors
  + -1 more
They arrived on time, told me my options, and went to the truck and rekeyed my door. They were fast, courteous and just did a great job. I would absolutely use them again. And probably will for my new house.
Description of Work: They rekeyed a lock for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Jackie E.
05/2016
5.0
doors
  + -1 more
They arrived on time, told me my options, and went to the truck and rekeyed my door. They were fast, courteous and just did a great job. I would absolutely use them again. And probably will for my new house.
Description of Work: They rekeyed a lock for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Sam V.
04/2016
5.0
locksmith
  + -1 more
My car's ignition lock had a key broken off in the lock cylinder. Michael Luka from lockdoctor came to my house, on time, fixed the lock and made me a new key. He was very courteous and professional. I would not hesitate to call him again.
Description of Work: Extracted a broken key from car's ignition, fixed the lock cylinder, and replaced the broken key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

John H.
04/2016
5.0
locksmith
  + -1 more
I purchased a "big deal" off of Angie's List to have some new locks re-keyed to match our old locks. Unfortunately, I presented Lock Doctor with an impossible task. My mixture of Schlage and Kwickset locks simply could not be made to work with the same key. The gentleman spent approxiomately 2 hours here trying to make it work, but it was an impossibility. I was fine signing off on the job and paying Lock Doctor for their time, and did so. Approximately 30 min later I got a call from Lock Doctor instructing me to request a refund on the big deal since they couldn't complete the work on the impossible job. I repiled that I was happy to pay, he spent a long time here. They insisted that I should request a refund. Two tumbs up to these guys,
Description of Work: Attempted to re-key some new locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Lock Doctor LLC
Mr. [Member Name Removed], thank you for choosing lockdoctor. Thank you also for your kind review of us despite not being able to rekey your locks to one key. Your generosity is duly noted and we thank you! If you have facebook and have not already, 'like' us on facebook. We will be sharing some exciting news there on Monday. Its lockdoctor; all low caps, all one word. Thank you again and a have a blessed day.

Scott C.
02/2016
5.0
locksmith
  + -1 more
Great. They were prompt, friendly, very courteous and did a great thorough job. I'd highly recommend Lock Doctor.
Description of Work: They put in a dead bolt lock and fixed another dead bolt lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Donald P.
01/2016
5.0
locksmith, doors
  + 0 more
I called lock doctor in the morning and they set up a time to come out that afternoon. I told them I was 35 minutes away and could they call me before. They said they would be out between 2 and 4 and they would call beforehand. They called almost exactly 35 minutes before 2 and said they would be there at 2. I left immediately and we both arrived at the same time. The locksmith (Ryan) was very professional, introduced himself and set about getting my door open. The lock was very old and did not want to cooperate so we tried a different door and within about 20 seconds we were in. Then he went to replace the old lock on the front door, he tried to re-key it first but it was an old lock and he did not have keys to fit (not surprising since every key I've ever had made for that lock has not worked). He was very helpful and I am very relieved to finally have extra keys to my front door. The price was very reasonable too.
Description of Work: Helped me get into my house because I was locked out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$101

Response from Lock Doctor LLC
Mr. [Member Name Removed], Thank you for your kind review. We are grateful Lockdoctor was able to assist you with your locksmith need. We appreciate you and are grateful You chose us. Have a blessed New Year.

Sandra G.
01/2016
5.0
locksmith
  + -1 more
Prompt professional and quick. I would recommend this to a friend.provider
Description of Work: Re-keyed the doors on my new cono

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Response from Lock Doctor LLC
[Member Name Removed], thank you for taking the time to review our company. We are so thankful that you chose lockdoctor and that we were able to assist you in your locksmith needs. The kindest thing a customer can do is to leave a review and tell others about us. Thank you again, and have a very Happy New Year.

John R.
01/2016
5.0
locksmith, doors
  + 0 more
It went very well, they were very polite and completed the work in no time.
Description of Work: We had 4 locks changed out on the doors of a house we had just purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lock Doctor LLC
Mr. [Member Name Removed], we are thankful you chose us for your locksmith needs. Thank you for taking the time to leave us a review; its a huge compliment to us when someone leaves a review. We appreciate you. Let us know any ways we can be of service to you in the future. The lockdoctor family

Paula K.
11/2015
5.0
locksmith
  + -1 more
The Lock Doctor showed up right on time and equipped to perform the work, exactly to our request, in under an hour. The whole thing went perfectly!
Description of Work: Rekeyed the locks on a recently purchased condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from Lock Doctor LLC
[Member Info Removed], we are grateful things went perfectly! Thank you for taking the time to leave us a review. We are grateful you chose lockdoctor and if we can ever be of assistance to you in the future, dont hesitate to call. Thank you and have a blessed New Year. The lockdoctor family

Lynn G.
10/2015
5.0
locksmith
  + -1 more
Scott, one of the owners, was prompt, polite, knowledgeable, honest, not pushy and friendly. We had 2 locks that were not the same brand as the other locks in the house. He explained the difference and how things are keyed. In the end, I decided to have him replace these locks to go with the other locks in our house. Scott also added a strike plate to one of our deadbolts that was missing and also carved out the deadbolt slot so that the deadbolt would lock properly. He installed everything in a timely manner and made sure each lock and key worked properly before leaving.
Description of Work: Installed 3 new dead bolts and re-keyed all of our locks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Elaine C.
10/2015
5.0
locksmith
  + -1 more
LockDoctor came on the day & time I was available. They were pleasant, courteous & business like. It took them a short time to do the job & it was a reasonable charge. If & when I need locks changed, I will call them again.
Description of Work: Changed 12 locks, 4 covered by a deal & 3 additional locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Thomas H.
09/2015
5.0
locksmith
  + -1 more
I was very impressed with Ryan. He was very professional. Did a great job for me. Price was very reasonable. I would use the company again and would highly recommend them.
Description of Work: Ryan met me and re-keyed two old locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Clif R.
09/2015
5.0
locksmith
  + -1 more
Scott arrived precisely on time. He was very helpful and patient - given I had a million questions regarding the best way to secure our home,and what the options might be. I had done quite a bit of research ahead of time and was impressed with his knowledge. He was generous with his time and did a great job. Also, we have white carpet, and he was cognizant of keeping it clean. Overall, LockDoctor did a great job and was a excellent value.
Description of Work: We had 16 locks rekeyed, an existing lock modified, and the instalation of a new deadbolt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$267

Cynthia H.
09/2015
5.0
locksmith
  + -1 more
Fantastic. He was on time, pleasant, effective and efficient. It was what every service job should be like. Wonderful!
Description of Work: He took apart my dead bolt locks and cleaned them. He also made new keys. Everything works beautifully now!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Marc M.
08/2015
5.0
locksmith, doors
  + 0 more
Scott was fantastic! He informed me that all 7 of our deadbolts were not engaging properly after he had chipped out the wood in the door frame so they would. He also put on a new keypad door knob. He was very friendly and professional and the extra work he did was at no charge. By far some of the best customer service we have received from the many service providers we have used since moving into our new house.
Description of Work: Re-keyed all 14 of our locks and put on a new keypad door knob.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Catherine S.
08/2015
5.0
locksmith, doors
  + 0 more
The person coordinating service was fabulous. We were waiting on parts from Baldwin before the service could be scheduled. The locksmith arrived on time worked steadily and was finished in no time. It was a pleasure to do business with these folks and would recommend them highly I am so pleased to have found them.
Description of Work: Removed broken key from front door deadbolt; and rekeyed another deadbolt to match from door. Additionally rekeyed 4 locks to 1 key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Gene M.
07/2015
5.0
locksmith
  + -1 more
My experience was excellent. I purchased the discounted service call deal and scheduled a visit to make a key for a door to match the rest of the locks in the house. Scott called around a half hour before my scheduled time to confirm that he would be on the job on time. He was a couple minutes early and jumped right in. He invited me to watch him work. He explained what he was doing and showed me how to do it. Once the lock was rekeyed, he was not pleased with the way the bolt was closing. He chiseled out additional space to allow the bolt to fully extend and lock better. As an aside, I mentioned that I had a lock that worked after I jiggled it a bit and he fixed that too. When I got the bill, I said are you sure and he said he only charged for keying the lock. The rest of the work was their normal customer service. If you have been ripped off by others and are leery of locksmiths try these folks. You will be glad you did. There is no reason to put up with locks that don't work or carry a different key for every door in your house. Call the Lockdoctor.
Description of Work: Rekeyed a door lock, chiseled out the locking area to improve locking, and fixed another lock that was not working smoothly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Lock Doctor LLC
Wow! Thank you for such a glowing review. It is quite humbling.

john G.
07/2015
5.0
locksmith
  + -1 more
I saved them on my favorite in my phone and stuff.
Description of Work: I used Lock Doctor. The key broke off on the lock and I couldn't get the piece out on my own and they came and retrieved the piece.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Contact information

10200 Taylorsville Rd, Louisville, KY 40299

http://www.lockdoctorllc.com/

Service hours

Sunday:
Closed
Monday:
6:00 AM - 11:59 PM
Tuesday:
6:00 AM - 11:59 PM
Wednesday:
6:00 AM - 11:59 PM
Thursday:
6:00 AM - 11:59 PM
Friday:
6:00 AM - 11:59 PM
Saturday:
6:00 AM - 11:59 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Doors

FAQ

Lock Doctor LLC is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 6:00 AM - 11:59 PM

Tuesday: 6:00 AM - 11:59 PM

Wednesday: 6:00 AM - 11:59 PM

Thursday: 6:00 AM - 11:59 PM

Friday: 6:00 AM - 11:59 PM

Saturday: 6:00 AM - 11:59 PM

Lock Doctor LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Lock Doctor LLC offers free project estimates.
Yes, Lock Doctor LLC offers eco-friendly accreditations.
No, Lock Doctor LLC does not offer a senior discount.
Yes, Lock Doctor LLC offers emergency services.
No, Lock Doctor LLC does not offer warranties.
Lock Doctor LLC offers the following services: lockdoctor performs all levels of residential, commercial & automotive locksmith services. A few of the services offered include: Home hardware replacement, rekeying current hardware, master rekeying for businesses & property managers, keyless entry, automotive keys such as laser cut keys or transponder keys, security locks and so much more. We'll work with you to find the best answer to your security needs.
Many European cars have dealer only keys. Call us and check to see if we can provide the key you need.

Contact information

10200 Taylorsville Rd, Louisville, KY 40299

http://www.lockdoctorllc.com/

Service hours

Sunday:
Closed
Monday:
6:00 AM - 11:59 PM
Tuesday:
6:00 AM - 11:59 PM
Wednesday:
6:00 AM - 11:59 PM
Thursday:
6:00 AM - 11:59 PM
Friday:
6:00 AM - 11:59 PM
Saturday:
6:00 AM - 11:59 PM