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Lock Doctor LLC

Locksmiths, Doors

About us

Lock Doctor LLC is a local, family owned & operated locksmith business. Our mobile service is available Monday through Saturday from 6 AM - midnight. Our shop hours are Monday through Friday 9 AM - 5 PM and Saturday 9 AM - 2 PM.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

lockdoctor performs all levels of residential, commercial & automotive locksmith services. A few of the services offered include: Home hardware replacement, rekeying current hardware, master rekeying for businesses & property managers, keyless entry, automotive keys such as laser cut keys or transponder keys, security locks and so much more. We'll work with you to find the best answer to your security needs.

Services we don't offer

Many European cars have dealer only keys. Call us and check to see if we can provide the key you need.

Amenities

Free Estimates
Yes
Senior Discount

$5.00

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.0194 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 126-150 of 194 reviews

Tawana B.
10/2017
5.0
locksmith
  + -1 more
They did a great job.
Description of Work: I needed my locks rekeyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lock Doctor LLC
[Member Name Removed], Thank you for taking the time to leave us a review! We appreciate the 5 Start review and your business!! lockdoctor the cure for your locksmith needs 10200 Taylorsville Road Louisville, KY 40299 502.618.0180

Inge Ogden H.
07/2017
5.0
locksmith
  + -1 more
Less than 1 hour was spent
Description of Work: Rekey one lock to other current locks on house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Lock Doctor LLC
Inge, Thank you for taking the time to leave us a review! We appreciate the 5 Start review and your business!! lockdoctor the cure for your locksmith needs 10200 Taylorsville Road Louisville, KY 40299 502.618.0180

Susan B.
06/2017
5.0
locksmith
  + -1 more
Tech was very efficient, polite
Description of Work: Re-keyed two locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Response from Lock Doctor LLC
[Member Name Removed], I appreciate that after a year, you still remember us well enough to provide a review. Thank you for your kind words and allowing us to serve you. LaVonda Office Manager

David M.
04/2017
5.0
locksmith
  + -1 more
Great. Made it easy, thanks.
Description of Work: Replacing deadbolts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

David E.
03/2013
5.0
locksmith
  + -1 more
I had an extremely pleasant experience with them from start to finish. I called them about 30 min before I closed on a new condo today, and they were able to fit me into their busy schedule 4 hours later (even on a Friday of a holiday weekend)! Very professional, friendly, and efficient service. They re-keyed the locks on 2 doors and replaced the mailbox lock with a new one. I will keep their number handy and have no doubts about using their services again!
Description of Work: re-keyed locks on 2 doors and replaced mailbox lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Cynthia L.
03/2013
5.0
locksmith
  + -1 more
They came out the same afternoon. They showed up on time, were professional and completed the job!
Description of Work: I called on the morning of March 21, 2013 about getting a dead bolt installed and having all of the locks rekeyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Jeff S.
03/2013
5.0
locksmith
  + -1 more
Immediate excellent service. Lock Doctors were the only company out of many that I emailed that actually responded. Cooks and Klein both NEVER responded to emails. Cooks did not even return a voicemail.
Description of Work: The key for knob locks and dead bolts on 3 doors were changed. In addition a mailbox lock totally changed out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Margaret K.
03/2013
5.0
locksmith
  + -1 more
We were very pleased with Scott and the job he did. Excellent workmanship and professionalism! I didn't know who to call so actually joined Angie's List to find out who others recommended. Based on that, I called Lock Doctor. The lady who set up the appointment was helpful and professional as well so I thought we had probably made the right choice. Scott's good work sealed the deal! We would definitely use them again!
Description of Work: Scott installed 2 new deadbolts and a new door handle along with re-keying all locks for 5 exterior doors. He also made some extra keys for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Emily W.
02/2013
5.0
locksmith
  + -1 more
Wow what a great experience! Since my husband and I bought our old house we have had problem after problem with finding contractors who will answer our calls, give us an estimate, and complete the work in a reasonable timeframe at a reasonable rate. Working with Scott of Lock Doctor was definitely the exception to that rule! I was able to easily set up an appointment, get an estimate over the phone, he came out on time and did the work we needed plus extra! He easily installed the deadbolts into our old, warped doors and they look great and work perfectly. He also went above and beyond by fixing up our two front doors so we could actually use them instead of the porch door. We haven't been able to use our front door because the outer door wouldn't stay closed unless it was latched from the inside, and the inner door was hard to open. Scott took a look at them, figured out what was wrong, and was able (and willing!) to fix them even though the problems weren't directly related to the locks. If only he did electrical and general contracting work, too, we would be all set! Thank you thank you thank you! Highly recommend :)
Description of Work: Two deadbolts installed (on old doors that did not already have a deadbolt) Fixed up two old doors so that they would open and close properly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ellen S.
01/2013
5.0
locksmith
  + -1 more
Excellent! I called Lock Doctor last week and set up the appointment for a time that worked for me. The woman with whom I spoke was extremely kind and helpful. Scott from Lock Doctor arrived today exactly at 4:30 and was able to determine the problem we had in two deadbolts. He promptly fixed them and was finished by 5 pm! I was surprised by how quickly and inexpensively he was able to do the work. He didn't try to "sell" me on other services or hardware, which I appreciated. He was not only punctual but very professional and friendly. I would definitely use their services again, and will recommend them to everyone I know!
Description of Work: They adjusted a bolt and repaired another.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$54

Cheri P.
12/2012
5.0
locksmith
  + -1 more
I was very impressed with the professionalism of everyone involved. They arrived when scheduled and rekeyed the locks. They were both friendly and efficient. It was a pleasure to have them do the work. I will call them again if I need a locksmith.
Description of Work: Rekeyed four locks at my rental property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Brooke G.
12/2012
5.0
locksmith
  + -1 more
Wonderful! Get company, punctual and friendly. Got job done fast and very affordable. Mobile service!
Description of Work: Re-keyed all the locks in my newly purchased house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Scott F.
11/2012
5.0
locksmith, doors
  + 0 more
Our deadbolt lock was stuck and broken on one of our back doors. I called this morning to see if they could come out sometime. The lady on the phone was fantastic. She was super friendly and helpful. She scheduled them to come out this afternoon- around me picking up my daughter from school- and said that they would call when they were on their way. They did call right on time and arrived shortly after. Both the guys- Scott and Michael- were very friendly. They had to first get the door open- and then replace the deadbolt lock and the door knob. They had to do some adjusting to our door as well. They re-keyed the lock to fit our existing keys which was nice. They finished in under an hour and cleaned up the work space when they were finished. This door has always been hard to lock and unlock- and even open and close. It is perfect now! I was very, very happy with the work! Communication was fantastic- we talked about the door and some tweaks we need to do, and they also went over the bill with me. (i.e. cost of hardware, labor, re-keying, etc.) Plus, we got an Angie's List discount! This is a stellar company with a fantastic staff! Great work!
Description of Work: Removed old deadbolt lock and door knob and replaced with new- re-keyed the lock to fit our existing house keys

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Tyler C.
11/2012
5.0
locksmith
  + -1 more
He efficiently replaced the lock and left me with peace of mind.
Description of Work: I had a broken lock on my screen door, which he efficiently replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

Sanela G.
11/2012
5.0
locksmith
  + -1 more
I called Lock Doctor LLC Friday around 6:30PM to inquire about having two double locks rekeyed. At 8:00PM Michael was there to complete the work. By 8:30PM everything was taken care of. I can't judge the price as I have never used a locksmith before but in terms of professionalism, punctuality, and follow through I was very impressed. I will most definitely keep their contact info should a future need arise, and will recommend them to friends and family.
Description of Work: Rekeyed 2 double locks

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103

Marsha S.
10/2012
5.0
locksmith
  + -1 more
I was wanting my locks re-keyed within a day or two. Lock Doctor was able to come within hours, arriving even earlier than anticipated. Two techs came and completed the job within 20 minutes. Locks were tested and they supplied as many keys as I wanted.
Description of Work: Locks were re-keyed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Ann C.
09/2012
5.0
locksmith
  + -1 more
The lockset on our front door has not worked correctly for a long time. Only the deadbolt held the lock securely. I decided it was time to get this fixed. I called on Wednesday and set up an appointment for Friday morning. Scott came exactly when expected. He disassembled the entire lock and examined the problem. Rather than replacing the broken section of the mechanism, he was able to repair it. He decided that he would order that particualr piece anyway in case anyone else needs it. If it turns out that the repair doesn't hold and we need to use the replacement piece, our work today would be applied to the return visit. Scott was knowledgeable, efficient, friendly, and thorough. I was very pleased with the job.
Description of Work: Fixing the lock on the front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$54

Donna W.
09/2012
5.0
locksmith
  + -1 more
I asked for next day service and they were able to schedule. The men arrived on-time, and finished in under an hour. They were both professional and friendly and cleaned up area.
Description of Work: They installed a new 2 piece front door handle and re-keyed to match other locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Diane R.
08/2012
5.0
locksmith
  + -1 more
I called after 5 pm thinking I would leave a message. He answered and then was able to come to my house 30 minutes later. He was able to re-key all of my doorknobs and deadbolts to the same new key.
Description of Work: He re-keyed all of my locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Carl S.
07/2012
5.0
locksmith
  + -1 more
Excellent! Hands down one of the best service companies I have worked with in a long time. This Lockdoctor location is very professional, responsive, and exceeds expectations. Owners are very likeable and provided quality advice and workmanship. Highly recommend!
Description of Work: Secured a basement door. Obtained a special lock and installed. Made additional keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Gary L.
05/2012
5.0
locksmith
  + -1 more
My friend locked his keys in his truck. The locksmith was in the area when we called and he came promptly and within 90 seconds opened the car. He was very friendly, appeared trustworthy from the time he drove up and smiled warmly as he drove away.
Description of Work: My friend locked his keys in his truck. The locksmith was in the area when we called and he came promptly and within 90 seconds opened the car. He was very friendly, appeared trustworthy from the time he drove up and smiled warmly as he drove away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Patty M.
04/2012
5.0
locksmith
  + -1 more
Punctual and pleasant representative.
Description of Work: Rekeyed door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Constance J S.
03/2012
5.0
locksmith
  + -1 more
They were very prompt and did a good job. I will use them again in the future.
Description of Work: They re-keyed our doors for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debbie C.
01/2012
5.0
locksmith
  + -1 more
Responded quicly and professionally
Description of Work: Lost the only key to my car and I was in Bloomfield, KY. Lock Doctor, made several trips to make the remote key for my car. This kept my car from having to be towed to Louisville. I am so gratefull for this company! The cost was very reasonable and the Lock Doctor made 2 keys. The car company wanted $300.00 and I would have to pay for a towing company expense from Bloomfield KY to Louisville KY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Cathy O.
09/2011
5.0
locksmith
  + -1 more
Both times the guy was friendly, confident and professional. They are there in a short period of time and get the job done quickly.
Description of Work: This is the second time I have used their services. The first time I lost my house key and called them to get me into my condo. The guy arrived in a short period of time and cut a new key, and made me a second key at no additional charge. This time I was in a hurry and accidently locked my car keys in the car. Within twenty minutes the guy was there and was able to open the door in less than five minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Contact information

10200 Taylorsville Rd, Louisville, KY 40299

http://www.lockdoctorllc.com/

Service hours

Sunday:
Closed
Monday:
6:00 AM - 11:59 PM
Tuesday:
6:00 AM - 11:59 PM
Wednesday:
6:00 AM - 11:59 PM
Thursday:
6:00 AM - 11:59 PM
Friday:
6:00 AM - 11:59 PM
Saturday:
6:00 AM - 11:59 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Doors

FAQ

Lock Doctor LLC is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 6:00 AM - 11:59 PM

Tuesday: 6:00 AM - 11:59 PM

Wednesday: 6:00 AM - 11:59 PM

Thursday: 6:00 AM - 11:59 PM

Friday: 6:00 AM - 11:59 PM

Saturday: 6:00 AM - 11:59 PM

Lock Doctor LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Lock Doctor LLC offers free project estimates.
Yes, Lock Doctor LLC offers eco-friendly accreditations.
No, Lock Doctor LLC does not offer a senior discount.
Yes, Lock Doctor LLC offers emergency services.
No, Lock Doctor LLC does not offer warranties.
Lock Doctor LLC offers the following services: lockdoctor performs all levels of residential, commercial & automotive locksmith services. A few of the services offered include: Home hardware replacement, rekeying current hardware, master rekeying for businesses & property managers, keyless entry, automotive keys such as laser cut keys or transponder keys, security locks and so much more. We'll work with you to find the best answer to your security needs.
Many European cars have dealer only keys. Call us and check to see if we can provide the key you need.

Contact information

10200 Taylorsville Rd, Louisville, KY 40299

http://www.lockdoctorllc.com/

Service hours

Sunday:
Closed
Monday:
6:00 AM - 11:59 PM
Tuesday:
6:00 AM - 11:59 PM
Wednesday:
6:00 AM - 11:59 PM
Thursday:
6:00 AM - 11:59 PM
Friday:
6:00 AM - 11:59 PM
Saturday:
6:00 AM - 11:59 PM