LEWIS DOOR SERVICE CO

Garage Doors, Doors

About us

We have been in business in the Southend of Louisville since 1973. Our installers and service technicians are employed by us. We offer all of our customer quality products and professional service.

Business highlights

51 years of trusted experience

Services we offer

SALES, SERVICE, AND INSTALLATION OF OVERHEAD TYPE DOORS, GARAGE DOOR OPENERS, COMMERCIAL ENTRY DOORS, RESIDENTIAL, COMMERCIAL AND INDUSTRIAL WORK.

Services we don't offer

We do NOT do house doors, interior door or sliding patio doors.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9103 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
3%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-25 of 103 reviews

Johanna V.
07/2024
3.0
garage doors
  + -1 more
Wonderful experience very efficient. Knew there products and even were able to complete job before time said. Great service person excellent installer. Great product that was recommended.
Description of Work: purchased a new garage door, they had great design options shown on sight with computer with variable options for look and product. Fast service, excellent installation time lime. Installer was awesome and did a fantastic job he was always asking if we had questions of the installation process or product. Completed on a time. Very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Steve K.
05/2024
5.0
garage doors
  + -1 more
I was very impressed with all aspects of this new garage door. Price was good, service was great and product is great!
Description of Work: Replace Garage Door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Louis H.
09/2020
5.0
doors
  + -1 more
I have used LEWIS DOOR SERVICE CO for door repairs and service for years. On Sunday my garage door came off the tracks. My attempt at repairs made it worse of course. Called Don Lewis and he sent Kyle to make repairs. Kyle was very professional and put everything back together quickly. Highly recommend LEWIS DOOR SERVICE CO. Thanks!
Description of Work: Garage door off tracks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Matt S.
09/2019
5.0
garage doors
  + -1 more
Jeff did a great job. He was able to install an 8x7 insulated steelback vinyl door, a beltless Liftmaster opener, torsion spring system, a new opener base and a wireless keypad, as well as a battery backup, new trim etc for less than bigger companies quoted me (not including battery backup or a keypad). He threw in nylon rollers. Absolute Overhead wanted $300 extra for them. To top it off he was professional and timely and knew what he was doing. Quote took 10 minutes, the actual replacement took about 3 hours and was done by the same person.
Description of Work: Complete garage system replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

WALTOR W.
07/2019
5.0
garage doors
  + -1 more
Door spring broke. It was recommended to go with a heavier spring due to the insulated door. He completed the work on the springs and even replaced the wheels.. The door is much quieter now.
Description of Work: replaced and upgraded door springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Philip A L.
07/2018
5.0
garage doors
  + -1 more
Excellent! In and out in one hour's time
Description of Work: Tensioner cable broke

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

John D.
11/2017
5.0
garage doors
  + -1 more
greats, good manners, on time, will use again
Description of Work: garage door spring replacement

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$379

Herman H.
09/2017
5.0
garage doors
  + -1 more
We were unable to leave the house, and we were planning to leave on a trip. They did it within hours and they were very good about it. They turned out to be the original installer of the door, too, as I checked my records. Coming out the same day, that's normal. If you've got a broken spring, you can't drive out of your garage. It's to be expected. I plan to use them again. I think I just rushed in to Angie's list to see what was recommended and went with that. For all I know, they have a good rating. I'm not certain, but that would be what I usually would do.
Description of Work: They replaced our garage door spring when it broke. They replaced both springs. They tuned the door so that it flows smoothly, did a tune-up on it. He fully adjusted the door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$307

Thomas K.
09/2017
5.0
garage doors
  + -1 more
No issues, work performed at a very good price.
Description of Work: Garage door tune-up, replaced steel rollers with nylon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Gary W.
07/2017
5.0
garage doors
  + -1 more
Great work. On time and wirk was will done.
Description of Work: Garage door tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John T.
06/2017
5.0
garage doors
  + -1 more
Fast, and better than expected. The person who showed up was the same person that installed the doors originally for the previous owner! New him by his first name,and that was over 12 years ago. There were no reviews but I picked them anyway. Don't know why, but as they say - there are no coincidences! Great people, great service, and a shout out to Mr. Lewis himself for running a great company!
Description of Work: Replacement of the bottom panel of one of our garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Don P.
05/2017
5.0
garage doors
  + -1 more
They were on time and did excellent work
Description of Work: Replaced garage door that could not be replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Noel H.
03/2017
5.0
garage doors
  + -1 more
Great experience! Scheduling the appointment was easy and the technician was punctual and professional, and he did a great job. He called ahead of time to let me know he was on his way. Would definitely recommend to others.
Description of Work: Garage door tune-up, replacement of rollers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from LEWIS DOOR SERVICE CO
Thank you for your review! It was a pleasure doing business with you :-)

julie W.
12/2016
5.0
garage doors
  + -1 more
Great! Frank called ahead to make sure we were ready, arrived as promised, did great work!
Description of Work: Had 2 garage doors inspected, services, and remotes reprogrammed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Paul P.
11/2016
5.0
garage doors
  + -1 more
DIAGNOSED THE PROBLEM, FIXED IT. REPLACED A GEAR THAT WAS WORN AND TWEEKED MY DOOR SPRING AND ADJUSTED THE DOOR CLOSURE RATE.
Description of Work: FOUND THE CAUSE AND REPAIRED WHY MY GARAGE DOOR WAS NOT FUNCTIONING PROPERLY

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

WILLIAM K.
09/2015
5.0
garage doors
  + -1 more
$99.00 Garage door tune up. Frank informed me to do my second garage door it would be an additional $40.00. Frank replaced 20 rollers and tuned up 2 garage doors did an excellent job. The garage doors were operating better. Very satisfied.
Description of Work: garage door tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Jo H.
02/2015
5.0
garage doors
  + -1 more
I called this morning and they were not open until 8:00 am. So I sent an email. They called me at 8:30 am. Said they would have someone out before 12:00 pm. They came right on time. There was two men. They looked at the door and knew right away what the problem was. My garage door is old and very heavy. They told me that a spring was broke and they would have to replace it to get it to open. I had them replace both springs just to make sure that it didn't happen again soon. They were very nice and professional.
Description of Work: A big spring that opens the garage door broke. They came right out and replaced both springs. Now it opens great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259

Steve M.
01/2015
5.0
garage doors
  + -1 more
It was good. They serviced my garage. Scheduling went fine and I may use them again in the future.
Description of Work: I purchased a $99 Garage Door Tune-Up and Roller Replacement.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

SUSAN M.
01/2015
5.0
garage doors
  + -1 more
I couldn't be more pleased. They called to schedule an appointment less than an hour after I purchased the service and the work was completed less than 12 hours later. My garage door was extremely loud when it was operating. I was hoping to reduce the noise with the tune up. The service person took time to explain the workings of the garage door, He replaced the rollers, lubricated everything, tightened the chain and inspected the opener. He did not try to get me to purchase extras or charge me for things that were not needed. I would recommend them to anyone.
Description of Work: Garage door tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

John F.
01/2015
3.0
garage doors, doors
  + 0 more
DO NOT USE THIS COMPANY...I had Lewis Door Co. come out and replace the entire spring system on my garage door back on September 19, 2014. The original installation went fine. Total cost was around $350.00. The door worked great close to 4 months and then on January the 8th the entire cable system on one side unraveled and I couldn't shut my door. I called them and they sent a technician( his name Jeff S.) out that day and he fixed it. My wife was home at the time and when I returned she said they had charged us $125.00 to fix the door. I couldn't believe it. I called them that day and explained my disappointment in being charged. They said they would check into it and get back with me. I waited a week with no call from the company. I checked my bank statement and they had cashed our check. I spoke with a Don from the company this morning January 16, 2015 and he stated the door must have hit something in order for the cable to do that, I told Don I had security cameras all around my home including the garage door in question and I could go back 3 three weeks and see that the door had come down on nothing. He stated the 3 month warranty was up and there was nothing he could do. I HIGHLY recommend not using this company. They will not stand by work. Cables should not start unraveling after 4 months. I notified the BBB and they are sending me a complaint form. I will be filing a complaint with them immediately.
Description of Work: Replaced spring system on 18ft garage door

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$350

Karen M.
01/2015
5.0
garage doors
  + -1 more
He arrived on time and was professional and helpful. He lubricated the door, replaced the rollers, and installed a new opener to replace the old one.
Description of Work: Installed new garage door opener

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Pat P.
12/2014
5.0
garage doors
  + -1 more
They are a great company. The cost was the $99 Big Deal. It was absolutely wonderful.
Description of Work: I purchased a Big Deal for Lewis Door Service. They put new rollers on the door and just checked everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Richard B.
10/2014
5.0
garage doors
  + -1 more
It went very well so there are not many details - the repairman came promptly fixed the problem, did not charge too much and left
Description of Work: .fixed the spring and rollers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jacob Y.
08/2014
5.0
garage doors
  + -1 more
The technician arrived on time, was friendly and courteous, and explained the work well. Ultimately, he did a good job, and I was happy with the service.
Description of Work: As part of a Big Deal, they did a garage door tune up which included roller replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Joseph V.
05/2014
5.0
garage doors
  + -1 more
Work went very well. John showed up within the time window promised and he knows what he's doing. The door works smoothly and quietly, much quieter than before. He upgraded the springs to15,000-cycle springs and even replaced the nylon rope that is pulled when manual operation is necessary (I had broken the rope trying to switch unsuccessfully to manual operation). I couldn't be more pleased with the final result and the overall experience. The cost was about what I expected.
Description of Work: Had a previous positive experience with this company doing a garage door tuneup and roller replacement after buying the special Angie's List "Big Deal." When one of the two big springs on the garage door broke, I didn't hesitate to call them again. From initial phone call to repair completion was only a few hours. The tech, John, who did the work was the same tech who had done the "Big Deal."

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259

Contact information

7817 SAINT ANDREWS CH RD, Louisville, KY 40214

http://www.lewisdoorservice.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
7:30 AM - 4:30 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

LEWIS DOOR SERVICE CO is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: 7:30 AM - 4:30 PM

LEWIS DOOR SERVICE CO accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, LEWIS DOOR SERVICE CO does not offer free project estimates.
No, LEWIS DOOR SERVICE CO does not offer eco-friendly accreditations.
No, LEWIS DOOR SERVICE CO does not offer a senior discount.
No, LEWIS DOOR SERVICE CO does not offer emergency services.
Yes, LEWIS DOOR SERVICE CO offers warranties.
LEWIS DOOR SERVICE CO offers the following services: SALES, SERVICE, AND INSTALLATION OF OVERHEAD TYPE DOORS, GARAGE DOOR OPENERS, COMMERCIAL ENTRY DOORS, RESIDENTIAL, COMMERCIAL AND INDUSTRIAL WORK.
We do NOT do house doors, interior door or sliding patio doors.

Contact information

7817 SAINT ANDREWS CH RD, Louisville, KY 40214

http://www.lewisdoorservice.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
7:30 AM - 4:30 PM