LeafFilter Gutter Protection

Amazingly fast response and prompt delivery and installation. Crew worked late to finish up in one evening

Smoothly, on time and completed in a timely manner

It is a quick process and it just works.

Work was done on time as requested

When we saw this product at Ky State Fair, we approached them and asked for information. The person who came to our house was very knowledgeable about the product, construction , etc. he was not pushy, gave us a price we could live with. Within a week, it was installed , we gave no complaints

We have had nothing but bad experiences with this company from the start. Initially we had this company come out last fall and were quoted a price that we were told would be good for a year. We did not do anything at that time but had them come out again this year. We were quoted a much higher price and when asked why the price was so much higher than what we were quoted less than a year ago we were told that the guy who made the quote was no longer with the company and they could just not do it for that price but they could come down on the new quote if we agreed to it by 9:00. We agreed and the work began on 9/13 they were supposed to be finishing when we arrived home that evening but they were not there. We could tell however that they had been there by the mess that was left behind. My husband climbed a ladder to look at the product and was very disappointed by the quality of the work. Silicone was globed everywhere, there were major gaps in between the guards and the mesh screen was jammed in spaces to make it fit. (I can only imagine how many people don't or can't climb a ladder to see how the install was done.) We never once were contacted to see how the system was working, if we were satisfied etc. We contacted the company on 9/15 with our disappointment and pictures of the install. We were told that the service manager would come out and repair the system. When he arrived he came without a ladder or materials. When we questioned him about a service report so that we would know what had been done we were told "a service report is given on a completed job and this isn't a completed job is it?" When we questioned the instal we were old that the installer was new and apparently didn't know what he was doing. When asked how he was going to fix the system without a ladder we were told that another employee was using the truck with a ladder and that he would have to come back another day. (Notice the theme of always someone else's fault.) They came back a few days later to make the repairs but ran out of material so would once again have to come back to finish. We were given a date and it kept needing to be rescheduled. The final date that was supposed to be fixed was 10/3. We received a call that afternoon saying that they would come by that night to pick up the check. (They had not come by to finish yet) When the service manager arrived (again without a ladder) to pick up the check we asked why the job had not been completed. We were then told that the tech was supposed to have been out but obviously didn't show up.(again blaming someone else) the work was finally completed on 10/5 still not great but better than the original and still did not receive a service report. I have contacted corporate 4 times and have yet to get a response. When I posted a complaint on their Facebook page it was removed and I was blocked. If they are removing my complaint how many others do they remove? Not sure how long this post will here but please be aware and use another company.

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My family had a poor experience with the Leaf Filter salesperson. Seems like the salesperson came with a chip on his shoulder. He provided plenty of information (we did ask him to shorten his presentation because we had done some research), but was visibly frustrated and angry when we explained we would not sign on the spot. His comments bordered on ridiculing us. When I asked him not to be sarcastic, he continued. He looked at my husband and said, after we had been shown the estimated price of about $6,500, "How about $1,000, would you buy it then." Obviously a nonsense question. My husband explained we would not buy on the spot even at that price. He then said, "You've got a garden growing in your gutter, Dude." I assume he could tell we were getting angry and he said, angrily, "You aren't going to call." And, he was right. We would be wary of having him in our home again.

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Arrive as scheduled and completed the job quickly with no leftover trash. The LeafFilter System works perfectly. Not a leaf to remove all fall.

By nature, I am a somewhat skeptical person. When I buy a product or service I generally research it online and ask the opinion of others who have purchased similar items. My wife and I are in the market for a leaf/gutter protection system. My short list of products included LeafFilter. I was very impressed with the system and decided to call for a free estimate. The salesperson, Kelvin, arrived promptly at the agreed upon time, and after seeing his presentation I was even more impressed. I truly believe that this is the gutter protection system that will meet our needs. Then, the games began. This was billed as a no pressure product demonstration. While Kelvin was very nice and seemed to be extremely knowledgeable, it quickly felt like I was trying to buy a used car (no offense to used car salespeople). He measured our house to determine our needs, and said we would need 279 linear feet. I estimated it at about 250 linear feet based upon our builder plans. However, he is a professional and I am not, so let?s go with his number. He quoted a price of $29 per linear foot, and hit me with a price of $8,091! I nearly fell out of my chair and desperately wanted the last 90 minutes of my life back. Then began the ?discounts?. He pulled a Cincinnati Home Show coupon out of his bag for 15% off, and smiled. Next he asked if either of us were AARP members. Umm, nope. Have you ever served in the military? Yep. Thank you for your service and oh, and another 10% off. I think he would have continued with AAA, Kiwanis, Knights of Columbus, Rotary Club, Elks, Moose, etc. until he found something. Then he takes another $250 off for a whole house coupon. So, at this point we are still at $5,939. He said, ?how does that sound? We take cash, checks, credit cards and offer financing??another red flag!!! I told him that was still about double what I had budgeted. He smiled and asked where I got that number and I said it is what I can afford. He said, ?well sometimes we can bundle residential jobs with commercial jobs we are doing in the area, and get you a really good deal. Let me make a phone call.? He did, and of course they had a commercial job locally and they could get us an outstanding deal of only $3,212 including tax! $3,212 was still about $700 more than I had budgeted, but I could see the value in the system and was willing to go $3,000, no higher. He got very cool and said he couldn?t do it and lose money, and that when he left the deal went with him. I said I?m sorry that we can?t do business then. He backed off and said he would hold the price until 9 am the next morning so we could sleep on it. I countered and said, let me give you my cell phone number and if you or the company change your mind, you can give me a call. He declined to take my number. To recap ? LeafFilter seems to be a good product/system. Their no pressure presentation was anything but no pressure. They play used car salesman games with their pricing. I appreciate a good product at a fair price, not ?discounts? of over 65% off an artificially inflated retail price. I wish I could review the actual product/service, but I cannot and will not pay a penny more than what I offered him. If a company representative would care to contact me and get me a price I can afford without the games, I would be happy to update this review.

They called in advance to let us know when to expect them. We had a slight miscommunication, but they handled it well, and we are satisfied at this point. We'll see how the product works when the rains come.

The service wasn't bad, but the product is terrible. It wasn't until the Fall season started that we realized that the gutter guards held all the debris on top of the gutter, so all the water washed over the gutter instead of into the gutter. I've had to clean the debris off twice already. I spoke with them in October and they said they'd send someone out, but we have not heard from them since and it is now January. It is really disheartening and we are totally dissatisfied.

The service went well. Two technicians came out and completed the job in about 2 hours. They did a good job and were courteous. I had no problem scheduling the service.

Everything turned out extremely well. They had two fellows that knew what they were doing. They installed the screens on top of the gutters. I have noticed the screens to be helping very much. It acts just like they advertised. They were quick and everything works the way they said they would. I am very pleased with them.

They were great! The man was very professional and explained everything to us. They did a great job. He was here when he said he would be and he had us check everything when he was finished to make sure we were pleased. My husband checked for the pricing and was most pleased with it. The pricing was fair and it was a good product.

Once the winter ice melted, they were understandably behind schedule. But after that, they most often did NOT return phone calls, plus, they had to return several times to finish the job due to not having the proper materials despite taking inventories prior to sending out their installers. Most of the time they did not come when promised. The actual installers were very nice. It was the management that dropped the ball over and over again. The quality of work on the new gutters is sub-par. Will the Leaf Filter perform as promoted? Well I will have to wait to find out.

Guys showed up on time completed the job quickly and cleaned up. No problems.