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Klein Brothers Safe & Lock Co

Locksmiths, Doors

About us

Additional DBA - Klein Brothers Locksmith & Safe Co. Additional contact name - Robert J Klein.

Business highlights

111 years of trusted experience
Emergency Services Offered

Services we offer

Locksmith, access control systems, fire and ADA hardware & security consulting.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.912 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 1-12 of 12 reviews

Kirsten B.
04/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: This was my third time using Klein Locks and once again everything went smoothly. They have gone above and beyond - always punctual, professional and efficient. Will be calling Klein again if I'm in need of locksmith services again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Amy A.
08/2012
5.0
locksmith
  + -1 more
The locksmith arrived on time and set out to work immediately after I told him what was needed to be done. He worked quietly and was professional.
Description of Work: Arrived promptly, courteous, professional. Changed 5 door locks with deadbolts and was fast and diligent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

M. H.
05/2012
5.0
locksmith, doors
  + 0 more
They were professional and the price was very reasonable.
Description of Work: They did some keys for me for a door lock that was difficult, no body else could do it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Milos M.
05/2012
5.0
locksmith, doors
  + 0 more
I called Klein Bros on a Friday and spoke to a gentlemen regarding the nature of the work I wanted performed. He explained my options and gave me the costs of everything I wanted done. I told them I would be available on Wednesday after 1 pm and he told me a technician would call at 1 pm on Wednesday to tell me when they could come out. I received a call exactly at 1 pm on Wednesday and the technician told me he would be on his way if it was convenient for me. The technician quickly performed all of the work and cleaned up after himself. All of the locks and keys work great. The total bill was cheaper than I expected to pay. I would definitely use Klein Bros. again.
Description of Work: Install 2 deadbolt locks. Re-key locks on my 3 existing door knobs in order to match the key for the deadbolt locks. Make keys for the locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Annette D.
05/2012
5.0
locksmith
  + -1 more
.
Description of Work: The one who had the service was the mother of the one who was talking. She didn't make any indication that she was involved herself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joyce Y.
03/2012
5.0
locksmith
  + -1 more
They are dependable and they respond to emergencies. They're expensive but most locksmiths are.
Description of Work: I used Klein Brothers Safe and Lock a couple years ago. I couldn't open the lock on my door; it was broken so they replaced it.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jonathan S.
10/2011
5.0
locksmith
  + -1 more
I have used Klein Bros. for years for both personal and professional lock and key services, so when I bought a pair of locksets for my house and neither of the major home improvement store chains would handle re-keying them for me, I knew that I would be able to get what I needed here. I brought in the two locksets to their store and asked that they be altered to use my existing housekey, but this was not possible as the new locks used a different type and size of key. However, Klein offered instead to re-key one of the two locksets to the same key as the other, giving me at least two locks that used the same hardware. The work was done on-site at their Broadway store, while I waited, and took no more than fifteen minutes. The price was extremely reasonable and the work has proven so far to be of good quality.
Description of Work: Klein Bros. re-keyed a lock-set that I had purchased online to match the master key from another lock-set so that I could install new hardware on both doors in my house with the same key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16

blair B.
04/2011
5.0
locksmith
  + -1 more
This went very well. I wanted a dead bolt installed our on rear door; the locksmith had called ahead of time and asked about the type of lock, color or finish, etc. When he arrived he showed me the locks that I could choose from. Once I selected the lock he went right to work. Other than the dead bolt lock installation, we had our side door re-keyed and then I had two additional copies of my house key made. In all, this seemed to take only about an hour or so, he cleaned up after himself and I am very pleased with the work that was done. It's highly likely that I will use Klein again in the future for my locksmith needs.
Description of Work: Deadbolt lock purchase and installation, lock re-key, key copies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

ANITA C.
06/2010
5.0
locksmith
  + -1 more
Very well. I call and received same day service which was very welcomed, as I needed to deliver the pinball machine to a buyer the next morning.
Description of Work: I had a jammed lock on a pinball machine. The technician was able to pick the lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77.5

Shannon B.
10/2009
5.0
locksmith
  + -1 more
They were extremely personable and responsive to my calls. The guy that came out was efficient, friendly and cleaned up after himself.
Description of Work: They came and changed the existing lock and they added a key less deadbolt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

Mark B.
06/2006
4.0
locksmith
  + -1 more
THEY'VE GOT GOOD EMPLOYEES AND IT'S A GOOD COMPANY. I'VE KNOWN THEM FOR YEARS AND USED THEM OVER THE YEARS. I LIKE THEIR KINDNESS AND RESPONSIVENESS. THEY DO KNOW WHAT THEY'RE DOING.
Description of Work: THEY CHANGED THE LOCKS ON TWO DOORS.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

06/2006
5.0
locksmith
  + -1 more
IT WAS JUST EXCELLENT. I CALLED and ASKED FOR SOMEONE TO COME OUT. HE CAME OUT THE NEXT DAY AT A TIME THAT WAS CONVENIENT FOR BOTH OF US. HE WAS HERE FOR ABOUT 20 MINUTES. THE LOCK HAS WORKED PERFECTLY SINCE. I HAVE NEVER HEARD ANYONE SAY ANYTHING BAD ABOUT THEM.
Description of Work: THEY ADJUSTED A LOCK ON A DOOR & MADE A KEY FOR ME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

    Contact information

    1101 W Broadway, Louisville, KY 40203

    www.kleinlock.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 2:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Locksmiths,
    Doors

    FAQ

    Klein Brothers Safe & Lock Co is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Saturday: 9:00 AM - 2:00 PM

    Klein Brothers Safe & Lock Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Klein Brothers Safe & Lock Co offers free project estimates.
    No, Klein Brothers Safe & Lock Co does not offer eco-friendly accreditations.
    No, Klein Brothers Safe & Lock Co does not offer a senior discount.
    Yes, Klein Brothers Safe & Lock Co offers emergency services.
    Yes, Klein Brothers Safe & Lock Co offers warranties.
    Klein Brothers Safe & Lock Co offers the following services: Locksmith, access control systems, fire and ADA hardware & security consulting.

    Contact information

    1101 W Broadway, Louisville, KY 40203

    www.kleinlock.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 2:00 PM