Ken J Buehner & Son Heating Co

It went very well. We used them for years.

Perfectly. The technicians arrived, sized up the situation, offered a very fair price, and completed the work. They were courteous, informative and efficient.

I don’t recall how much they charge, but of course it’s well worth it. They are responsive to my needs and questions. I’ve used them for 30 years. They come out once a year.

They are polite and efficient. They did good work and answered any questions that I had.

I've been using them for years and my parents used them. They are fabulous people.

He came by and did a great job. We're very pleased with his service as well. He's very punctual.

We have been using this company for years. But not anymore. I called for an appointment for my AC leaking water. They asked if I wanted a call 15 minutes before our 3 pm appointment, and I said "yes". The tech, who turned out to be the owner, called at 3:10 to say he would be there around 3:35. I know "stuff happens", so I didn't say anything. We went to the basement and I actually figured out why the AC was leaking, myself. (My patch job was coming apart.) Since he was already here I let him fix it. He went to his truck and got some PVC pipe and reassembled the part needed in 10 to 15 minutes of getting here. (He did not use primer on the connections, as anyone who has worked with PVC knows really should be done.) I let that slide and I shouldn't have...He also let PVC adhesive freely drip on the concrete floor; yeah, my basement is messy and it isn't going to hurt anything, but I thought it was disrespectful. Anyway, he then sprayed off the coil outside, checked the pressure and put 2 lb of refrigerant in it. He then said he thought maybe there could be a leak there and we may need to have the thing replaced this summer or next summer. No effort in trying to figure out the actual source of the leak (which is done with soapy water...not a high tech task). I decided I just wouldn't use him anymore. After being here for just a little over half an hour he charged $245, which I thought was pretty high for the minimal repairs done and servicing of the AC. Then he drove off without leaving a written statement of his charges. We feel like this was too much money for too little value received. We will not use this company any more. My brother-in-law used to use these guys but switched for similar reasons. I though he was being too picky. I had good experience with them before, so I kept using them. But not any more..

I have not yet hired Buehner, but I intend to in the future. He was very good at explaining the issues with the ductwork in my old home and the furnace and air conditioner, which are 20 years old. The ductwork has been a patchwork job that was not ever coherently designed and minimal ductwork went upstairs in my uninsulated bungalow. Mark informed me that the furnace and AC that I have is the largest residential size and was significantly oversized for my size of home. The poor ductwork and insulation, however, kept the upstairs from being comfortable. We discussed a couple potential solutions. Later that day or the next day, I called Mark and followed up on some of the ideas, and eventually had my upstairs insulated as a first step. That way, we'll be able to correctly size the furnace and AC to my needs. I did not feel that Mark was someone who would simply give me a price to sell me something that wouldn't really meet my needs or fix my problem (which apparently happened to the prior owner of my home). When I do end up replacing the ductwork, furnace, and AC, I will almost definitely use Buehner.

My condenser unit would not come on, so the house was heating rapidly in the 90+ degree weather. I called KJB at 8am. They said someone would be out same day. About 10:40a, Mark called and said they would arrive in 15-20 minutes. Sure enough, they knocked on the door just before 11a. Mark and Adam had diagnosed and fixed the problem in 30 minutes. I was prepared for bad news (e.g., bad compressor, new unit), so I was extremely relieved when Mark showed me a blown capacitor. Mark and Adam were courteous and professional. I will not hestiate to call KJB with future HVAC issues. Thank you for being so reliable!

There are a number of members of the family. The oldest man retired, and the son retired, now the nephew runs it. There were no repairs, at that point, he replaced the water panel for the humidifier.

It was very good. They were polite, they went right to work, they got it done, and got it fixed in no time. It was a minor problem. They were prompt in coming.

Was very happen with the quality price and service. I would definitely recommend.

KJB provided a prompt response to my online inquiry for service repairs on the Friday afternoon before Memorial Day weekend. Not only was KJB was the ONLY company I contacted that was able to provide an EXACT estimate for the costs of service up front, they were honest, efficient and friendly. I found KJB on Angie's List and after my positive experiance I will use them again in the future!

We have Trane unit that needed to be serviced.

I called Ken J Buehner & Son Heating Co around 2:20PM on Monday 18th of November from work and they told me they would send someone out to fix the furnance as soon as someone came available. I did tell them I was an Angie's List member and would have a coupon. On my way home 10 minutes later, their office called me and told me their service technician would be at my address in 15 minutes. John arrived just as stated and I showed him to the basement where he found the furnace that I had already opened to diagnose the issue. I told him the issue issue was with the thermocouple because I could not keep the pilot light light long enough to restart the furnance. It took John about 35 minutes to listen to the problem, pull out the old rusted thermocouple, replace the part, and them check the other furnace workings to see if there were any additional issues. Luckily, no additional issues surfaced. I did ask him about the age and efficiency of the furnace. John did indicate that the furnce was 37 years old and about 60-65% efficient compared to the newer furnaces. He also gave me a range of what the newer model for American Standard would cost. He mentioned that the air conditioning exchange might need to be replaced because of some corrosion when I did a furnace replacement. John got me the bill statement and I gave him check payment and the Angie's List coupon for the service call. I would definitely call Ken J Buehner & Son Heating Co again.

We have been using Buehner and Son Heating Co for 4 1/2 years. They are Very dependable, honest, thorough, and good at what they do. We moved here from the LA area 4 1/2 years ago and haven't used any other Heating Co. Would recommend them to anyone! GREAT JOB Buehner and Son!!! Just called you for our twice a year inspection of our Heater the cooler weather will be here soon glad we use you guys=) Rich & Tricia Reese Ps...plus they have a coupon for their service, who wouldn't want a discount?? Thanks Buehner and Son, and Angie's List. This makes me happy!

Everything was excellent. My only complaint is that they put a vent that does not look good on the front of my home and I was under the impression they were putting the vent on the side. They do not accept credit cards as well. Everything other than that was good.

The service turned out well. I would recommend them for Angie's List members. They are reliable, accurate, and they have been honest with me.

I'm a local general contractor in the Louisville area and have worked with Ken J. Buehner and sons since 2009 and they have always done a superb job. Their crews are polite and courteous and always on time, It a pleasure working with them.

Called company on Friday night at 10:30 pm. John was the service perrson to whom we spoke and he said he would come to our home at 10:00 am the next day (Saturday). John arrived promptly on time and went right to work. He diagnosed the problems including low freon and quickly made the repairs. By 11 am we had a cool home. How awesome is that!

The employee was very polite and answered all of my questions.

I had called to set up an appointment and the person that answered the phone had said that they would call me back within a couple of hours to set up a time to come out to the house for that day. They called me back just like she said and told me that they would be by in 20 minute. They were very professional. They went down in the basement and changed the filter. It was a little dirty but not too bad, then they went outside to the AC unit and found what the problem was. They answered all my questions very clearly and without any B.S.!! They also told me how I could prevent this from happening again. Everything was done efficiently and quickly. You know how you have a good feeling about someone when you first meet them......I can definitely say that I did and that I will most definitely use them again.

I rarely write such reviews - but the quality of service, responsiveness and professionalism by Ken J. Buehner & Son compelled me to share my experience with other home and business owners. Our AC units was not cooling so I called on several Heating and Air companies - most of the companies had answering machines and other never called back. But Mark Beuhner was very prompt in his response. Mark who is one of the owners was prompt, cautious and extremely professional. His approach in diagnosing the problem was deliberate and detailed and the solution was accurate and at very competitive prices. A date and time was scheduled to replace the coil. Mark called the evening before to confirm the appointment and explained what to expect. Next day Ed and his Partner Donnie showed up few minuted before the scheduled time. They were extremely professional - Ed who has worked for this company for 29 years is very knowledgeable and efficient in his work. Both Donnie and Ed wasted no time and throughout the time they were there they stayed focused on the task. Ed and Donnie came prepared, and ready to work. They made sure that the work was completed on time and the workspace was clean and in working order before they left. Both individuals were extremely patient and were deliberate in their approach towards fixing problems. They consistently demonstrated their advanced knowledge and the untiring willingness to plough through unexpected problems. I was very impresses by this company and I highly recommend them to anyone.

I have used Mark and his company for the past several years. I own an older home in St Matthews, so I have kept him busy. Always does a great job and always goes "above and beyond" what was expected. Highly recommend!

From our first call - everything was great. Prompt arrival at scheduled time. Work done efficiently and completely! Great follow up.