Jarboe's is the most comprehensive, client-focused home service company in the Louisville area. Our process-driven team of experts is connected through a commitment to excellence, and a passion for serving others. We earn trust by educating on options, working in the best interest of every client, and backing up everything we do – in writing. Our goal is to exceed your expectations to provide a true comfort experience that feels right, because you know it’s right.
Business highlights
38 years of trusted experience
Emergency Services Offered
Services we offer
Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting
Response from Jarboe's Plumbing, Heating & Cooling
Thank you for taking the time to post a review. We appreciate your trust in Jarboe's for your water heater replacement. We look forward to serving your future plumbing, heating and cooling needs. Tina Festa - Customer Assurance Manager
Cynthia M.
08/2015
1.0
plumbing
 + -1 more
unknown
Description of Work: My daughter had purchased a new kitchen faucet and called Jarboe's to schedule an installation. They said they would be there between 8 and 10 am. At 10:30, they still had not arrived so my daughter called to see what the problem was. They did apologize but said the previous job was taking longer than expected but we would be next on the list. When no one had arrived or called by 11:30 am, my daughter called and cancelled the appointment. In my mnd, this is not an acceptable way to do business. I understand that the previous job could have been more complicated than expected but someone from the company should at least call the customer.
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Response from Jarboe's Plumbing, Heating & Cooling
Jarboe's is a company built on trust and customer service. We sincerely apologize for the lack of communication. I will pull the recorded phone call in order to coach the team regarding communication efforts. We hope to have the opportunity to once again earn your trust. Tina Festa - Customer Assurance Manager
Shauvon M.
07/2015
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
unknown
Description of Work: Of course the coupon I purchased for an HVAC tune-up didn't actually cover doing anything about the things the dude found that were wrong. It turns out Freon is crazy expensive, but an AC unit that doesn't have any doesn't really work, so it's pretty much worth it. They tried to sell me on a whole service agreement, which I'm assuming involves more discounted "tune-up" visits that are just excuses to get into my house and find more things they can charge me tons of money to fix. I can't scorn them that - we live in a free market economy after all. The fact is that before the dude came, an insulting, warm excuse for conditioned air was barely noticeable on my legs as I stood over the vents. Now, after the dude was here, a refreshing, cold blast shoots right up my shorts like it is supposed to.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$500
Response from Jarboe's Plumbing, Heating & Cooling
Thank you for taking the time to post a review and purchasing our Big Deal tune-up offer. I am happy to hear you have cold air blowing now in your home. We hope to have the opportunity to continue to earn your trust. Tina Festa - Customer Assurance Manager
tammy B.
07/2015
1.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: We had our furnace and air replaced in February, we've had to call them 12 times due to installation not right.since we wanted our system to work, they told us they no longer wanted us as customers and would not service our unit again. Which means they are not living up to their guarantees they offer or our 10 year warranty. Told me our warranty can not be transferred and they will not come back to our house.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
punctuality
1.0
$6,650
Response from Jarboe's Plumbing, Heating & Cooling
Jarboe's is a company that does what it takes to make things right. In this particular case, we installed a new system in the above clients modular home. We did have to return for one installation issue with regard to the condensate pump and one issue due to a manufacturer's defect that we remedied immediately. We also fixed duct work issues that we were not contracted to do as well as built out a closet to better fit the larger size furnace. Both of these things we did at no charge to the client. The system cools and heats to the temperature on the thermostat and if it did not, we could be there the same day. Any manufacturer's warranty is transferrable to another heating and cooling company and this has been told to the client many times. At this time it has been agreed upon by this client to remove the system and refund the money. We had a date scheduled and it was canceled at the last minute by the client. We are still waiting on a date to return with no response from the client. Tina Festa - Customer Assurance Manager
Janet D.
07/2015
5.0
plumbing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Jarboe's Plumbing, Heating & Cooling
Thank you for taking the time to post a review. We look forward to serving you in your future cooling, heating and plumbing needs. Tina Festa - Customer Assurance Manager
Lenore W.
06/2015
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
unknown
Description of Work: Came to service broken furnace. Installed new furnace and AC. very prompt and worked us in since it was extremely cold and we had no heat.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from Jarboe's Plumbing, Heating & Cooling
Thank you for taking the time to post this review. We know your most important choice is WHO installs your new HVAC system and we appreciate your trust in Jarboe's. Tina Festa - Customer Assurance Manager
Robert V.
04/2015
5.0
plumbing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Response from Jarboe's Plumbing, Heating & Cooling
Thank you for taking the time to post a review. We look forward to serving your future cooling, heating and plumbing needs. Tina Festa - Customer Assurance
Carol M.
10/2014
5.0
plumbing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Jarboe's Plumbing, Heating & Cooling
Thank you for choosing Jarboe's and thank you for taking the time to post this review. We hope to have the opportunity to service your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty
jannie B.
10/2014
1.0
heating & air conditioning/hvac, plumbing
 + 0 more
.
Description of Work: Advertised a free furnace with purchase of central air. Estimate they gave me was $7,995 plus tax, minus $2000 for furnace. $5,999.00 plus tax is extremely overpriced for this tiny 2BR house and for their smallest air condenser unit. I previously purchased a 3 ton heat pump and Bryant furnace for a 4BR full basement house for almost $3000.00 less that this, that included an add on HEPA filter, installation and tax. This so called free furnace is a scam! It's insulting that they think one is stupid enough to not compare prices. I would NEVER do business with them and would warn anyone else against doing so.
Rating Category
Rating out of 5
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$7,995
Response from Jarboe's Plumbing, Heating & Cooling
Jarboe's is a company based on trust and customer service. The advertisement was a $1069 discount, with the purchase of a high efficiency Carrier Air Conditioner and to pay for the cost of installing the A/C & furnace. The size of a home, determines the size of a system. I am not sure what efficiency of equipment you received for $2,999.00. The industry cost of equipment to us, would cost more than $2999. Perhaps someone made a mistake. We also have factory trained technicians that are licensed to do work in the state of Kentucky. Highly skilled technicians cost more per hour than apprentice technicians. I am sorry we could not earn your business. Tom Doll- Director of Sales
sabrina S.
10/2014
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
unknown
Description of Work: Installed 4-Ton Carrier AC Unit. The crew arrived on-time, were very professional, got right to work and completed the job in one day. They cleaned up their work area before leaving. Would definitely recommend them and do business with them again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Response from Jarboe's Plumbing, Heating & Cooling
Thank you for choosing Jarboe's to install your new system and thank you for your feedback! We look forward to serving your heating, cooling, and plumbing needs in the future. Molly McGlinchey- Customer Loyalty
Sarah H.
09/2014
5.0
plumbing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Jarboe's Plumbing, Heating & Cooling
Thank you for choosing Jarboe's and thank you for taking the time to post this review. We hope to have the opportunity to service your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty
Lacy Lee B.
08/2014
2.0
plumbing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$75
Marilyn S.
07/2014
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
unknown
Description of Work: I had a new heat pump, AC and furnace installed. Talked to the salesman and new equipment was installed the very next day. Salesman and installers were prompt, courteous, and very professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from Jarboe's Plumbing, Heating & Cooling
Thank you for choosing Jarboe's to install your new system and thank you for taking the time to post this review. We hope to have the opportunity to service your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty
Carol G.
07/2014
5.0
plumbing
 + -1 more
unknown
Description of Work: Install new food disposal in kitchen sink
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$654
Response from Jarboe's Plumbing, Heating & Cooling
Thank you for taking the time to post this review. We hope to have the opportunity to service your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty
Dennis H.
07/2014
1.0
heating & air conditioning/hvac, plumbing
 + 0 more
unknown
Description of Work: I had requested an estimate for installing a tankless water heater. I was in shock when the estimator gave me his quote. He did give me four options. Least expensive was option 4: $5,349.00 to option 1: $6129.00. I had an estimate for a HVAC from Jarboe's on 7/14/2014 $11,312.00). My thoughts were if I used the same company I might receive some break for performing all work. As you see, the cost of tankless water heater would equal 1/2 the cost of the entire HVAC system. Very disappointed.
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Response from Jarboe's Plumbing, Heating & Cooling
Jarboe’s is a company based on trust and customer service. We give all of our pricing upfront to allow our customers to choose or decline the service. Tankless water heaters, have a significant price difference than traditional tank heaters due to heating on demand, with never ending hot water. These water heaters are an energy saving device and the amount spent will be recuperated in a few years. WE appreciate your feedback and hope to have the opportunity to once again earn your trust. Molly McGlinchey- Customer Loyalty
William M.
06/2014
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
unknown
Description of Work: Jarboe's replaced a leaking gas power vent water heater with a new one and also replaced our really old heat pump system with a hybrid heating/cooling system consisting of a gas furnace and heat pump. This company offers 15 year parts and labor warranty. None of the other bids that we received had anything like that. It is primarily why we chose this company plus the price was good too. They arrived at 8:30 am and did not leave until everything was up and running. Their employees were knowledgeable,friendly,and polite. They took away the old stuff and cleaned up nicely after they were done. This was a job well done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Jarboe's Plumbing, Heating & Cooling
Thank you for taking the time to post this review. We hope to have the opportunity to service your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty
mark O.
06/2014
5.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: Cleaned & recharged AC
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Jarboe's Plumbing, Heating & Cooling
Thank you for taking the time to post this review. We hope to have the opportunity to service your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty
Erica F.
06/2014
4.0
plumbing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
$560
Response from Jarboe's Plumbing, Heating & Cooling
Thank you for taking the time to post this review. We hope to have the opportunity to service your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty
Shannon L.
04/2014
4.0
plumbing
 + -1 more
unknown
Description of Work: Serviced humidifier and replaced tube to stop leak, which was well done. Unfortunately, did not reconnect wiring correctly, causing the humidifier to run continuously. Two more techs sent to address issue. Wiring was corrected and determined that a water heater valve was not working properly, causing more leaking. We will hire a plumber to correct the valve, but the service fee for one of the extra tech visits to address wiring issue was not refunded.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$280
Response from Jarboe's Plumbing, Heating & Cooling
Thank you for taking the time to post this review. I am happy our technician was able to determine the source of the issue. I looked into the second visit our technician made to your home on 3/27/2014 and our records show that there was no service charge collected for this visit. I hope we have the opportunity to serve your heating, cooling, and plumbing needs in the future. Molly McGlinchey- Customer Loyalty
Judy R.
03/2014
5.0
plumbing
 + -1 more
.
Description of Work: They repaired a hot water connection to a sink that had been disconnected to place a new tile floor in the laundry room.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Jarboe's Plumbing, Heating & Cooling
Thank you for taking the time to post this review. We look forward to serving your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty
Geoff R.
02/2014
5.0
plumbing
 + -1 more
.
Description of Work: Replaced leaky CPVC lines and valves for kitchen sink with copper lines and valves.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$457
Response from Jarboe's Plumbing, Heating & Cooling
Thank you for taking the time to post this review. We look forward to serving your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty
Susan P.
01/2014
3.0
plumbing
 + -1 more
,
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
James S.
01/2014
5.0
heating & air conditioning/hvac
 + -1 more
It all went as planned.
Description of Work: Put in a new heating & Air system..
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Response from Jarboe's Plumbing, Heating & Cooling
Thank you for taking the time to post this review. We know your most important choice is WHO installs your new heating & cooling system and we appreciate your trust in Jarboe's True Home. We will see you in the Spring for your complimentary check of the cooling system. Tina Festa - Customer Assurance
Robert V.
01/2014
5.0
electrician
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
KAREN M.
10/2013
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: cleaned and serviced the furnace
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Jarboe's Plumbing, Heating & Cooling
Thank you for taking the time to post this review. We appreciate your big deal purchase and giving us the opportunity to earn your trust. Tina Festa - Customer Assurance
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Excavating,
Water Filtration and Softening,
Air Duct Cleaning
FAQ
Jarboe's Plumbing, Heating & Cooling is currently rated 4.5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Jarboe's Plumbing, Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Jarboe's Plumbing, Heating & Cooling offers the following services: Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting