IgLou Internet Services

They provide quality repair and services. They repair my computers efficiently and at a fair price. They are reasonably priced and nice.

They installed the cable boxes. He had to work real hard on my computer because it would not accept the internet. He worked hard on that. He connected the computer to the network. He programmed my printer to be back on the network and my television to my local. I bought the equipment and they installed it. They are wonderful. The price was excellent for everything that they did. They were very professional. They had uniform on. He knew what he was talking about. He did everything that I asked him to. He was nice.

I called Iglou in 5-09 and told them I was moving my service to Yahoo. They helped me do that, but they never turned off my service. I assumed they were providing some service since I was being charged, but recently called and asked exactly what they do for me. They said they were doing nothing and didn't know why I was being charged. I called back twice to ask for a refund and they said while they had not provided me with any service, they kept my account in case I ever needed it again. They said if I wanted it turned off, I had to say those words" turn off my account." Asking them to "move my account" to another provider isn't the same. They refused to refund the money, although they did refund the last two months--which they had not been able to collect anyway because I had turned off my credit card.

Overall it was worth the money and time (it took about 2 hours) because now my computer is working much faster and I don't have to worry about buying and selling things online.