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HOME DEPOT

Carpet Sales and Installation, Hardware & Home Improvement Stores, Buying Services,

Reviews

4.38 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
25%
3
25%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.0
responsiveness
3.9
punctuality
4.3
Showing 1-8 of 8 reviews

Sarah P.
03/2017
5.0
lawn treatment, buying services, home improvement stores
  + 1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

nancy G.
10/2015
3.0
carpet installation
  + -1 more
We liked the design of the cabinets as drawn up by the designer at Home Depot on Dixie Hwy. But, our downfall was believing everything the designer told us and that the work would be completed as promised. Four months after we signed the contract, our cabinets were installed, but the kitchen heating and cooling vent was covered up. During the design phase, we were told that the vent would be placed under the toe kick, at a central location in the kitchen. After many calls and visits to Home Depot, we could not convince them that a vent behind the refrigerator was not acceptable and could be a safety hazard and must be moved. After our long, weary and drawn out process, I recommend that you go anywhere but Home Depot for new kitchen cabinets. I thought by going to a well known large company that we would have had a better, more seamless installation. It was not. It was stressful and very frustrating. We finally had to pay a contractor separately to move the vent. We later learned that Builder's Supply on Preston has a very nice, large selection of kitchen cabinets and at better prices. You can use their contractor or chose your own.
Description of Work: Design and install new kitchen cabinets. The cost of service, $12K, included cabinets and countertop installation only. We prepared the kitchen and removed all the old cabinets. We purchased and installed our own sink, faucet, and appliances. We also purchased all the kitchen cabinet handles, but they agreed to install them on the cabinets.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0

$12,000

Lynn P.
06/2006
4.0
carpet installation
  + -1 more
WE DIDN'T HAVE ANY PROBLEMS WITH IT, EVERY WAS OK. WE HAD NO PROBLEM WITH THE SERVICE AND EVERYTHING WENT PRETTY SMOOTH. THEY WERE IN AND OUT AND CLEANED UP PRETTY GOOD.
Description of Work: CARPET INSTALLATION IN THE BASEMENT.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,000

DETRA D.
06/2006
4.0
carpet installation
  + -1 more
I USED TO WORK FOR THEM. WE SCHEDULED IT, AND THEY CAME IN WHEN WE SCHEDULED IT, AND THEY CAME ON TIME. AND THEY PICKED UP AFTER THEMSELVES AND DID A GOOD JOB.
Description of Work: CARPET INSTALLATION IN THREE ROOMS AND A HALL.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,500

06/2006
5.0
carpet installation
  + -1 more
I WOULD HIGHLY RECOMMEND THEM. THEY DONE A GOOD JOB, THEY WERE HERE WHEN THEY WERE SUPPOSE TO. THEY CLEANED UP THEIR MESS. THEY TOOK ALL THE SCRAPS FROM THE CARPET AWAY.
Description of Work: THEY INSTALLED CARPET IN TWO BEDROOMS AND A STAIR CASE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

06/2006
5.0
carpet installation
  + -1 more
THEY DID A GOOD JOB, AND WE WERE HAPPY WITH EVERYTHING. THE ONLY THING WAS THAT THE COMPANY THAT MEASURED IT UNDERESTIMATED (IT WAS LIKE 12 FEET MORE THAT THEY NEEDED). THEY JUST WENT AHEAD AND GAVE US THE CARPET, THEY DIDN'T CHARGE US ANY EXTRA AND CAME AND INSTALLED IT THE NEXT WEEK. IT WAS LIKE A 150 OR 180 DOLLAR DIFFERENCE.
Description of Work: IT WAS CARPET INSTALLATION IN OUR BASEMENT. TWELVE BY THIRTY. IT WAS THEIR BRAND OF CARPET, THEIR IN-STOCK BRAND, AND THEY HAD SOMEONE CONTRACTED TO PUT IT IN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$586

Janet S.
06/2006
5.0
carpet installation
  + -1 more
WE CHECKED AROUND A LOT OF PLACES AND THEY HAD THE BEST PRICE. THEY WERE VERY FAST AND PROFESSIONAL. THEY KNEW WHAT THEY WERE DOING. THE QUALITY IS AN "A". THE CARPET LOOKS BEAUTIFUL, IT'S PERFECT.
Description of Work: THEY INSTALLED A NEW PADDED CARPET IN THE BASEMENT WHICH IS ABOUT 900 SQUARE FEET.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

06/2006
3.0
countertops
  + -1 more
THEIR PRICING WAS GOOD AS WELL AS THE QUALITY OF THE SERVICE, BUT THEY KEPT CHANGING THE APPOINTMENTS. THE GUY SAID IT WOULD BE FINISHED IN TWO WEEKS, BUT IT TOOK THEM SIX WEEKS TO COMPLETE THE PRJECT, BECAUSE THEY CONTINUOUSLY CHANGED THE APPOINTMENT TIMES THEY SET UP. IT WOULD HAVE BEEN WORTH A COUPLE HUNDRED DOLLARS TO JUST PAY SOMEONE TO COME AND FINISH THE JOB IN A COUPLE DAYS INSTEAD OF WEEKS.
Description of Work: I HAD NEW COUNTERTOPS PUT IN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$600

    Contact information

    6840 DIXIE HWY, Louisville, KY 40258

    www.homedepot.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Hardware & Home Improvement Stores,
    Buying Services,
    Lawn Fertilization & Treatment,
    Countertops and Backsplashes

    FAQ

    HOME DEPOT is currently rated 4.3 overall out of 5.
    No, HOME DEPOT does not offer free project estimates.
    No, HOME DEPOT does not offer eco-friendly accreditations.
    No, HOME DEPOT does not offer a senior discount.
    No, HOME DEPOT does not offer emergency services.
    No, HOME DEPOT does not offer warranties.

    Contact information

    6840 DIXIE HWY, Louisville, KY 40258

    www.homedepot.com