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Helping Hand

House Cleaning, Catering, Home and Garage Organization


Services we offer

Experienced individual providing professional services. Cleaning, shopping, organizing. Residential and Commercial. Weekly, biweekly or monthly. Having a party or special occasion? Let me do the work. Excellent references, reliable and honest.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.911 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
0%
2
0%
1
9%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-11 of 11 reviews

Rhonda S.
04/2017
5.0
house cleaning
  + -1 more
Janet cleans our 3200 sq foot house every other week. She has always been prompt, honest, and does a great job for what she charges. She is a very kind soul who goes above and beyond to help whenever she can. She even helped us catch up on our laundry with her own washer and dryer when ours was out for repair. I've never had to ask Janet to do anything extra, because she actually throws in extra tasks on every clean herself! In short, she does a spectacular job and we have been very pleased and blessed to have her.
Description of Work: Janet cleans our 3200 sq foot house every other week. She has always been prompt, honest, and does a great job for what she charges. She is a very kind soul who goes above and beyond to help whenever she can. She even helped us catch up on our laundry with her own washer and dryer when ours was out for repair. I've never had to ask Janet to do anything extra, because she actually throws in extra tasks on every clean herself! In short, she does a spectacular job and we have been very pleased and blessed to have her.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Pamela C.
01/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Install furnace and A/C

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Kathy G.
04/2015
5.0
house cleaning
  + -1 more
Janet is wonderful. She is professional and her work is excellent. She arrives on time, and is very flexible if I need to reschedule. I'm so glad I found her!
Description of Work: Bi-weekly house cleaning service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Diana K.
02/2015
5.0
house cleaning
  + -1 more
Janet is very friendly and easy to talk to. She did a fantastic job and am happy to say she will be coming back every month.
Description of Work: Janet did a thorough job of cleaning my home. She even cleaned baseboards. Cleaned ceiling fans, bathrooms, kitchen, hardwood floors, etc. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

ryan A.
10/2014
5.0
house cleaning
  + -1 more
I have used Janet for several months to keep my apartment clean. She is very flexible and I am pleased with her work. My apartment is a typical and quot;bachelor padand quot; so I am sure it isn't always fun cleaning up after me but she does a great job and always finishes my leftover laundry as well. I'd recommend her service to anyone looking for affordable and dependable cleaning.
Description of Work: Janet cleans my apartment and does laundry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Jonathan K.
07/2014
5.0
house cleaning
  + -1 more
Janet is wonderful. She is professional, friendly, kind, and gets right to work when she arrives. The first time she came we did a brief walk thru so she could get a feel for what the house would involve. She went right to work and worked right up until the time she left. She's a good communicator and calls if she needs to reschedule for any reason. She's really great with my young children and doesn't make me feel bad for having a dirty house that needs her help! We have been very satisfied with her services. I like that she works alone and she does everything to her own standard instead of having helpers come. I like to have just one person in my home and not have to guess who will be coming from week to week. She comes twice a month and cleans 3-4 hours each time. I'll definitely refer her to friends and look forward to having her clean for us in the future.
Description of Work: Cleaned our 3 BR/2 Bath home for $100 for 4 hours of cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Elysia M S.
10/2012
5.0
house cleaning
  + -1 more
Janet is reliable, thorough, and always helpful and willing to address additional areas in my home needing attention (e.g., windows, porch, closet organization). In addition to cleaning my house, she also handles laundry. I don't know what I'd do without her!
Description of Work: Janet cleans my large, old home with two very hairy dogs once a week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dayle C D.
01/2012
5.0
house cleaning, catering
  + 0 more
Janet has cleaned my two story condominium every two weeks for the last year. Her rates are excellent for the work she does. Her schedule is flexible as she will work to fit in special requests; so, you need to be flexible too. She even was able to help me cook and prepare for a book club luncheon when I was recovering from surgery. I couldn't have done it without her. She is completely trustworthy and easy to work with.
Description of Work: She kept the schedule working over Thanksgiving and Christmas even though I was out of town this year. She cleaned even though I had forgotten to leave her her check. Things do need to be picked up before hand.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Kapauner L.
04/2011
1.0
house cleaning
  + -1 more
Very badly. This woman wasted a lot of my time.
Description of Work: This company made two appointments with me and cancelled both. Then she called and said that she had another job and wasn't coming at all.
Rating CategoryRating out of 5

Response from Helping Hand
The first appointment I called before I was to come over. I think her father answered and she wasn't there, and he gave a cell phone, which I called, but it was disconnected. The second time we set up the appointment I gave her plenty of notice that I had picked up a few other jobs, and I wouldn't be able to fit her in. I even gave her name to another company for housecleaning.

MJ K.
07/2010
5.0
house cleaning
  + -1 more
We have a predetermined schedule, but if she needs to juggle for whatever reason, she always calls to double check if its OK first. She is trustworthy and thorough in her work. And a delight to work with! She comes to the house while I'm at work. She has a key and lets herself in and out. Never a problem. Trust her completely.
Description of Work: Janet does a great job cleaning my home. It's about 2200 sq ft, 3 bedrooms, 2 full baths, living room, dining room, large family room. She also sweeps the back patio as needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Tom S.
03/2010
5.0
house cleaning
  + -1 more
Janet showed up on time. She did a thorough job cleaning my house. Gave her a shopping list. Came back with receipt and change. Did great job with laundry. Fast and efficient work. Plan to have her back two times a month. Would highly recommend.
Description of Work: House cleaning, shopping, and laundry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

    Contact information

    unknown, Louisville, KY 40243


    Service hours

    Monday:
    8:00 AM - 7:00 AM
    Tuesday:
    8:00 AM - 7:00 AM
    Wednesday:
    8:00 AM - 7:00 AM
    Thursday:
    8:00 AM - 7:00 AM
    Friday:
    8:00 AM - 7:00 AM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Catering,
    Home and Garage Organization

    FAQ

    Helping Hand is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 7:00 AM

    Tuesday: 8:00 AM - 7:00 AM

    Wednesday: 8:00 AM - 7:00 AM

    Thursday: 8:00 AM - 7:00 AM

    Friday: 8:00 AM - 7:00 AM

    Helping Hand accepts the following forms of payment: Check
    Yes, Helping Hand offers free project estimates.
    No, Helping Hand does not offer eco-friendly accreditations.
    No, Helping Hand does not offer a senior discount.
    No, Helping Hand does not offer emergency services.
    No, Helping Hand does not offer warranties.
    Helping Hand offers the following services: Experienced individual providing professional services. Cleaning, shopping, organizing. Residential and Commercial. Weekly, biweekly or monthly. Having a party or special occasion? Let me do the work. Excellent references, reliable and honest.

    Contact information

    unknown, Louisville, KY 40243


    Service hours

    Monday:
    8:00 AM - 7:00 AM
    Tuesday:
    8:00 AM - 7:00 AM
    Wednesday:
    8:00 AM - 7:00 AM
    Thursday:
    8:00 AM - 7:00 AM
    Friday:
    8:00 AM - 7:00 AM