First Call Chimney Service

David did not show for scheduled appointment after multiple confirmations. While I did not pay for services that were not rendered, I did take an entire day off to wait. Rude and hung up on me when I called to find out if there was a misunderstanding or if tech was in an accident or other unforeseen incident. To add further insult, received an auto-text saying thank you for having us out.

I have a stone chimney that was leaking The first time he attempted repair he used brick sealant and it continued to leak. When called back, he said "I was afraid of that." He then said he had used brick sealant and would need to use stone sealant, thus showing that he was cutting corners. After that the chimney quit leaking for a few months and then started leaking again. He will not honor his warranty and ignores my calls after the first contract to try to get the problem fixed. He told me that he would come by and look at the problem and then send his crew out

Finding someone to service my gas fireplace has been a real problem for the past several years. So glad to have found this company! They responded promptly and arrived for both service appointments on time. My problem has been resolved and I would not hesitate to use this company again.