I would definitely tell people to use them. They are the best in town. I would give them A's all the way around.
Description of Work: They put in new garage doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JANET B.
05/2012
5.0
garage doors
+ -1 more
They are very good. They are very reputable. They have been in business for a long time. They installed my garage door opener in a rapid manner, and with no problems whatsoever. They were responsive and professional. The price and quality were excellent. I would use this provider again.
Description of Work: They installed a garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mike W.
05/2012
5.0
garage doors
+ -1 more
Came because of problem with garage door opener. Made repairs to door without charge. I had to call them back a second time for another problem within a week. They did not charge a second service charge. Prompt, professional. Came the same day I called. Fair price. I've used them for years. Can't ask for more.
Description of Work: Service of Garage door and opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Annette D.
05/2012
5.0
garage doors
+ -1 more
They're wonderful. If they tell you that they'll be here at a certain time, then they'll be here. They do not try to rip you off by any means. When they come to do a check on your garage, they tell you what you need and what you don't need. There has been 2 times where we couldn't get the garage door up and they were here within hours. They are reliable and conscientious with what they do. I give them an A for everything. They never leave the job dirty.
Description of Work: They were out 8 months ago to service the garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carol L.
05/2012
5.0
garage doors
+ -1 more
They are very responsive. They are very reputable. They are one of the bigger garage door companies in the city.
Description of Work: They installed a garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Angus M.
05/2012
5.0
garage doors
+ -1 more
I recommend them. I've used them for years. They've always been really good and reliable. My overall experience with them has been excellent. They're punctual and very accommodating. If there is a problem, they come out right away.
Description of Work: I had garage doors installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
marc C.
04/2012
5.0
garage doors
+ -1 more
I am satisfied with their services. I would use them again.
Description of Work: I used them for garage door services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Byron Drew F.
04/2012
5.0
garage doors
+ -1 more
They are a local service and we have always used them. They are owned by the 6 or 7 Cunningham kids and we are also good friends with one of the daughters. We like to use local companies when we can.
Description of Work: We always use Cunningham Overhead Door Service for garage door service. The last time we used them was for a repair because my husband banged down the garage door and took off the mirror on the other side and it messed up the railing a little bit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$66
Tim C.
04/2012
5.0
garage doors
+ -1 more
The experience was very professional and they are the best people in the business. When I called, they called right away and everything was proactive.
Description of Work: I used Cunningham Garage Door to install a brand new garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Charles S.
02/2012
5.0
doors
+ -1 more
We have a 2-car garage built around 1963. We have used Overhead Door Company 5 times in the past 12 years and have always been pleased. They put a brand-new door on it in 2007.
Description of Work: A spring broke on the door, causing it to fall. They came the next day and did an excellent job of repair. Took about one hour, which is what they estimated.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
James T.
02/2012
5.0
garage doors
+ -1 more
Spring broke last night. Submitted a request on their website and got a call within an hour. Repair guy was here 20 minutes later. He got the spring replaced, did a quick fix on the opener itself and sold me an additional remote. Overall it was a great job. Fast and easy.
Description of Work: Replaced spring, put chain back on, oiled everything.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
Bruce T.
01/2012
5.0
garage doors
+ -1 more
Went very well. Very pleased with outcome of the replacement.
Description of Work: Repair of garage door and automatic opener, with lead abatement due to old paint on the old door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
CHRIS A.
12/2011
3.0
garage doors
+ -1 more
The reason I went them was because of their price and recognition. They did aright. It took a couple trials but they got it right. They performed exactly as expected.
Description of Work: I used Cunningham Overhead Door Service during summer. They replaced the circuit board in the garage door opener.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$250
Java N.
11/2011
4.0
garage doors
+ -1 more
They did a good job! They came when they said they would.
Description of Work: They worked on the garage door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dawn L.
10/2011
4.0
garage doors, doors
+ 0 more
The service was good. They didn't install the sensors, but they came back and fixed that.
Description of Work: They installed a full garage door.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Anne M.
09/2011
5.0
garage doors, replacement windows, doors
+ 1 more
I called 3 companies to get estimates for a new storm door and Cunningham does a great job and they have a quality product. I would certainly use them again in the future. They were very prompt in their reply. I made the phone call and got a call back very quickly.
Description of Work: They put in 5 new windows and they also repair our garage door if it breaks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Scott C.
08/2011
3.0
garage doors
+ -1 more
I called Cunningham and they were quick to call back. They had a repairman at my house quickly and he seemed to have it working. Very nice guy who took the time to oil things and fix it. It was $66 and I was very happy. But it quit working later that day. I had to call back numerous times over the next few days before they came. The guy who took the calls, Chuck, seemed annoyed and I had to call back numerous times before he got some one else to my house. Another repairman fixed it and did a good job but charged me an additional $20 because they had to come back a second time. He gave me some nonsense about them not being a "parts" company. I don't care if they're not parts company. It was only a $19 part. If it's broken, fix it. And he was condescending about the previous tech. Don;t talk bad about your co-workers. It sounds unprofessional. They misdiagnosed the problem and charged me for their mistake. They also were unresponsive to me once they knew it was a small job and that they had made a mistake. I wasn't mad but called them back to complain and then they never got back to me. The lady I talked to routed me to Chuck again to voice my complaint. I was never anything but friendly. I totally understand not diagnosing the problem. That happens and they did fix it but I shouldn't have been charged $20 for their mistake and Chuck should call me back with a little more promptness and professional attitude. I'm sure he's busy and may have been having a tough weak. But you gotta try not to sound annoyed, especially when your company messed up. Not a lot of money but it's the principle. Don't tell me I'm being charged for a second visit when the reason for a second visit is because you all misdiagnosed the problem. That's what they told me.
Description of Work: My garage door wouldn't open or close. First they came out and adjusted the limits and oiled the springs, etc. They came back a second time and replaced a $19 part that was broken and causing the limits to malfunction..
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$100
Response from Cunningham Door & Window
8-22-11 (Monday morning) we retrieved all messages from the prior weekend. The member had left a message over the weekend requesting service. Our dispatcher, Chuck, phoned the member and promises a tech the same day, late Monday morning. Our tech arrives at 11:05. Our tech adjusted the door, cycled the door a few times to confirm the adjustment solved the problem and thought all was fine. We can’t cycle the operator too many times because the unit will overheat and can blow a capacitor. Any more than 4 – 6 cycles and you are asking for problems. 8-23-11 (Tuesday) We enter a return request. We were unable to make it this same day. We promised to be on site the following day between noon and 2pm. 8-24-11 (Wednesday) Our tech arrives at 1:25pm. Our tech replaces the RPM sensor. Replaces the RPM sensor which was working fine on Monday. We only charged the member for the part and the labor to install the part. We did not charge a second service call. In essence, the member paid exactly the same as if the part would have acted up and been replaced on our first visit. Intermittent malfunctions are always frustrating. Frustrating for all parties. Often times an adjustment is all it takes. Our policy is to make the adjustment, cycle test and make an experienced based judgment as to if the adjustment will hold. One can not examine an RPM sensor to confirm if it will last one day or three years. There is no meter or test equipment to confirm the life expectancy of an RPM sensor. The tech needs to use his best judgment. When our techs arrive on a site and an operator is working properly, which component should we replace? The main circuit board? The RPM Sensor? The limit switch assembly? Our policy is not to simply start replacing parts in hopes we swap out the correct part. How often does a mechanic replace a module on your car, only to replace another one a few days later? The original module has been disposed of and was probably not bad. We prefer to avoid those situations. The member was polite and we are sorry to read of his frustration. We hope he reconsiders and appreciate the opportunity to address his issues.
Lisabeth D.
06/2011
5.0
garage doors
+ -1 more
The spring snapped yesterday afternoon. I called Cunningham after their business hours and left a message. Talked to Chuck at Cunningham this morning and he told me he was trying to fit me into the schedule. Sure enough, he calls at 3:00 and asks if I still want a service call today. The service man was courteous and went right to work. The garage door was repaired in about 40 minutes.
Description of Work: Replaced spring on garage door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$258
MARY H.
05/2011
5.0
garage doors
+ -1 more
We Love Cunningham! The garage door stopped opening when I pushed the opener and we suspected it was the gears, since we could hear the motor ok. I submitted a service request on their website on Sunday evening and got an email that night with a service rep cc'd, saying that they would call me the next day to set an appointment. When he called, he offered to come out that afternoon but we scheduled for first thing in the morning a couple days later. The service vehicle showed up at 8 AM exactly and the technician gave the price and time estimate before he started working. He was right on with both estimates and finished work within 20 minutes. This is the second time we've had a great experience with this company and we definitely recommend them to folks!
Description of Work: Replaced sprocket gear assembly
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Jim S.
04/2011
5.0
garage doors
+ -1 more
J. R. only charged me for Services that he did. Cunningham has a very fair and reasonably priced Service menu. You do not get gauged with high service call fees and add ons.
Description of Work: Garage Door Service Call to repair a slow moving and Stuck Door Opener. J.R. was very professional and took his time to eplain the mechanics behind the problem of my stuck door opener. I
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$66
Bethany R.
08/2010
4.0
doors
+ -1 more
Always on time and courteous. Salesman told me I'd have new interior trim. Door installers told me they prefer to keep the old trim. They cracked a piece of cement but did repair it.
Description of Work: Replaced side door of house and installed new threshold for door.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,085
Rhonda M.
08/2010
5.0
garage doors
+ -1 more
Made service call, scheduled appointment for next day. Arrived on time, performed the work, cleaned the work area. Installer was professional, friendly, and skilled. Explained all that needed to be done. Had some replacement parts for our very old & heavy garage door. Works beautifully!
Description of Work: Removal of old garage door opener, repair & replacement of old garage door parts, & installation of new garage door opener with key pad entry system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Bernie P.
04/2010
5.0
garage doors
+ -1 more
Door was installed 2 years ago by a company that has since gone out of business. I submitted request to Cunningham online. They called back within 1 hour and scheduled appointment for the next morning. Technician (Joe) showed up on time and got right to work. He not only fixed the problem ... he also helped me understand the cause and to better understand how the whole system works.
Description of Work: Garage door was occassionally failing to close.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$66
Jennifer L.
03/2010
5.0
garage doors
+ -1 more
They were quick to come out and arrived on time. They quickly diagnosed the problem and fixed the garage door opener. It has been working well for 2 months now and it was functioning so badly before they come out, I thought it might have to be replaced.
Description of Work: Tuned up our garage door opener which was having some problems.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Andrew S.
03/2010
5.0
garage doors
+ -1 more
I was able to schedule for same-day service. The technician showed up on-time and was very professional. He quickly diagnosed the problem with the door and explained how he was going to fix it. He completed his work quickly and everything appears to be working fine.
Description of Work: Repaired garage door that was not closing consistently.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors,
Windows,
Fencing Driveway Gates,
Wrought Iron
FAQ
Cunningham Door & Window is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Cunningham Door & Window accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Cunningham Door & Window offers free project estimates.
Yes, Cunningham Door & Window offers eco-friendly accreditations.
No, Cunningham Door & Window does not offer a senior discount.
Yes, Cunningham Door & Window offers emergency services.
No, Cunningham Door & Window does not offer warranties.
Cunningham Door & Window offers the following services: Garage doors, garage door operators, entry doors, patio doors, storm doors, windows, driveway gates & gate operators.