Crawlspace Doctor

Patrick and his team were very professional, informative and finished in a very timely manner! Would definitely recommend!

Very professional and did great job. Pleasure to work with.

Extremely helpful , punctual and thorough . Took before and after pictures. Explained well the work to be done. Went above and beyond the scope of work by locating a plumbing leak in the crawl space . Very professional and pleasant to work with. Will recommend without any reservations.

Crawlspace Doctor did some of the most professional work I've ever seen. The job was expensive, but Robert and Matthew Wells (father and son team) exceeded all of my expectations. I don't think I've ever seen people work so hard or care so much about what they were doing. My crawlspace was literally sucking heating and cooling out of my home, but the Wells cleaned it up and sealed it so meticulously that it now looks like a research lab clean room. They did my job about five months ago. Since then, I've already saved hundreds on my energy bills. I really liked the way they took before-and-after photos of everything they did. What's more, I'll always be grateful for them alerting me to shoddy work done by the HVAC contractor I've trusted for 25 years. When Robert and Matthew recommended I should have my duct work redone, I asked my HVAC contractor to do the job. He sent two men who spent a day down in my crawlspace. When they left, they said everything was in great shape. But the Wells quickly saw that the main HVAC issues (several unattached ducts, rusted out plenum) had in fact not been addressed. I called the company's president and insisted his workers come back and do the job right, which they did. Thanks goodness the Wells were paying attention. Let's face it, spending money on your crawlspace isn't a thrilling thing. Most of us don't even think about what's down there. But I can honestly say that this is one of the best home improvements I've ever done. If you doubt it, read the U.S. Department of Energy guidelines on crawlspace encapsulation, which is now the standard for making your crawlspace as energy efficient as possible. The Wells follow these guidelines to the letter. You can't go wrong. Do it!

Matt and his crew did a great job from estimate to completion of the project. He documented everything in photos from his first inspection until the job was complete. He alerted us to several issues in the crawl- a plumbing leak, mold and asbestos, a rusty gas line and electrical wires that needed to be inspected, this is an area that has had no attention in 60 plus years so it was a mess! We really appreciated all the information as painful as it was and once all the issues were addressed Matt again took photographs of the work the plumber, electrician and mold/asbestos remediator had done for our information. He and his crew showed up when the said they would and were very flexible as we had the initial clean out done first- all the repair work that needed to be addressed under the crawl, a new hvac installed by another company, then they returned to do rest of their work. They were always available for any questions we had and when they were on site they communicated with other contractors explaining what they saw under the house what the problems were. From start to finish they did a very competent, thorough and clean job- they even returned while the other contractors were doing their work to seal up the foundation vents with temporary insulation during a bout of very cold weather. We never felt any pressure to use their services- they explained every detail of what they proposed, what they felt needed to be done- and what they felt was not necessary. This is no doubt an expensive project but for the work done and the end result we feel it was well worth it. I would not hesitate to recommend Crawlspace Doctors for such a project.

We called for estimate for crawlspace water proofing. Was not super accommodating with times he would come for quote & insisted on coming before I went to work one day vs me meeting him after I got off work. Gentleman was very late showing up to give quote & I had told him ahead of time I had to go to work & left him in crawlspace alone to do estimate. Estimate came in MUCH more expensive than we could have ever imagined so much so that it was cost prohibitive for us to have the work done.

Much higher than the next highest bid.

The initial inspection and estimate went great. I felt absolutely no pressure to buy. The guys at Crawlspace Doctor spent time teaching me about the crawl space and why the area under the house should be conditioned like the inside of the home. They even came back for a second time to answer additional questions without any confirmation that I would be hiring them to do the work. The quality of the work was outstanding and the job was completed ahead of schedule. They determined my dryer vent was too clogged to clean and replaced it at no additional cost. They also moved the dryer vent and bricked up the hole left in the side of the house at no additional cost. I have even seen increased efficiency with my heating. I used to keep my house at 68-70 degrees fahrenheit during the winter. I now keep it at 65 degrees fahrenheit and remain 100% comfortable. I would assume this is due to the fact that there is no longer cold air under the house that pulls heat away from the house. The crawl space is now heated and cooled the same as the inside of the house. It's a dream to have a vapor barrier installed if you do any work under the house or have water shut-off's under the house. I can freely enter the crawl space (without it being excessively hot or cold), move around easily, and come out just as clean as I went in. I will admit that the cost of the work was quite a bit more in comparison to other companies, but no one else was going to do anywhere near the amount of work that they did. I still believe the cost was more than fair for the quality of work that was performed. Lastly, I would encourage anyone to ask for before and after pictures of the work these guys have done.

Mathew was very friendly polite thoroughly checked out my house before giving me a quote. We will use this company in he near future.

First off ... Matt did a complete inspection of our crawlspace, taking photos the whole time. He spent a lot of time explaining the whats and whys of how they work and what to expect. While his price for the job was a little higher than other bidders, Matt impressed me with the thoroughness of his proposal and his technical expertise. Once contracted, Matt set a start date a couple weeks out and kept me aware of how things were progressing. They ended up starting a day earlier than initially scheduled. The crew of three arrived on time led by Robert, the crew leader. Matt was on hand to make introductions and get things started right. It took the crew four full days to complete the job. Matt advised me that I had a couple of plumbing issues. I called my plumber and he was able to complete the repairs prior to the final installation of the floor barrier. Before and after photos are amazing. With encapsulation, the crawlspace becomes a conditioned space rather than a place to have energy escape into the outside. Its too early to determine the difference it is making in the floor temperatures and overall house heat retention. We do however, notice an improvement in the ability for our house to hold temperature. A word about working with Matt, The Crawlspace Dr. From the very start to the finish, we were kept aware of the job progress and any issue meriting our attention. The speaks highly for Matt and his Company.

Crawl Space Doctor's is a family ran business. The owner's were present throughout the process. They were extremely cognizant to keep the work area, as well as the remainder of the house clean. They arrived on time & finished the job on schedule as well within the estimated price. I was totally impressed with their professionalism. I will use them again in my next home !

He said we didn't have a problem, but there were ways we could do a better job of waterproofing the space ourselves.

Robert, Hosea and Justin were the men that did all the work in my crawlspace. It took them 3 days to complete the job. The first day they showed up at 8:30am just like they said and cleaned out all the debris in my crawlspace. They put all trash in large contractor type bags and loaded it onto their truck. On day two Robert and Hosea arrived at 8:00am and dug the trench around the perimeter of my crawlspace for the French Drain, raked the crawlspace, blocked off the vents in the foundation, redirected the condensation line from my AC, dug a hole for the sump pit and sump pump and told me that I had a leak and that I should hire a plumber to fix it before they install the vapor barrier. I contacted a plumber the same day and he came out and repaired the problem the next day. On day three all three men arrived at 8:00am and they installed the insulation on the walls, built and installed the crawlspace door, installed concrete pads for the jacks to sit on to support the beams and removed any trash that they had left. Removed all debris, old insulation, hanging wires, dug a trench around my crawlspace 4 inches wide by 4 to 6 inches deep, then raked my crawlspace making sure their were no sharp object sticking out of the ground were it could puncture the vapor barrier once it was installed, installed a French Drain in my 30' X 30' (900sq.ft) crawlspace, blocked off the foundation vents, redirected the condensation drain line, dug a hole to put the sump pit and sump pump in, installed 1 1/4 inch thick insulation board about 4' long X 10" wide around the walls of my crawlspace, installed concrete pads and jacks under beams to replace wood that had rotted from where another contractor had used to brace wood beam, installed vapor barrier and built and installed a new treated wood crawlspace door. They are very professional and do excellent work. I would definitely hire them again.

Estimator came when promised, gave a clear estimate, and scheduled promptly once asked (we waited for warmer weather). He and his crew came a few minutes early, outlined what they would do, then did it quickly and effectively. They also found some adjacent crawl space that needed a little attention and handled that for no extra cost. We now have a much cleaner and far-better-insulated space, with 15-mil sheeting on the floor. Very pleased with the work.

It's hard to know where to start. Robert and his guys made this job the best experience I've had in 50 years of home ownership. They were unfailingly considerate of our property and left everything cleaned/picked up each day. What and how they accomplished it was amazing. The exterior drainage seemed to all an insurmountable issue to all, but Robert figured out the simplest, least disruptive, thought not simple for them to do, way to solve the problem. The crawl spaces were very nearly inaccessible so just getting into them was a job in itself. Robert was always looking for ways to improve unrelated (to the job) things that were or could be a problems, ie. dryer vent, loose wires, sump pump drainage,etc., etc. and included of it as part of the job. Heaven! I only wish they could rebuild our 80+ year old house.

This was a repair made as part of a real estate transaction. They did everything as promised. Seemed willing to work with us on price concerns of sellers, and were willing to wait till closing for payment. Quick and professional. Would recommend them to other buyers or sellers.

I Called several crawlspace companies in the area. I spoke with Matt Wells with the crawlspace doctor and he explained the entire process with me and was very patient in answering all of my questions. Every company I spoke with had a different way of doing things, but I felt that Matt with the Crawlspace Doctor had the best deal for the money. Robert Wells (Matt's Father) and 2 others showed up on time the first day and worked all day removing debris and insulation from the crawlspace. Robert took me down into the crawlspace after it had been cleaned out and showed me exactly what they were going to do in detail. He explained why water was getting into my crawlspace and what I needed to do to limit the amount of water coming in. (Mainly rerouting and unclogging gutters). The second and third day was installing perimeter drain system, sump pump, vapor barrier and insulation. It took them approximately 3 days to complete the work which I thought was very reasonable given the amount of work that had to be done. All of the guys were very professional and cleaned up at the end of each day. The price for the work was more than I wanted to spend, but I am glad that I did because the crawlspace looks awesome! I don't have to worry about any more standing water, animals or growth in my crawlspace.

The owner, Robert Wells oversaw all the work and it was done fast and efficiently . There is no musty smell and it is good to know that no animals or other pests can crawl into open vents and live under our house, plus that the air under the house will always be the same temperature as inside the house. Underneath our house is clean and dry! I can't imagine living in our house if it was like it was before Crawlspace Doctor!

Went great just more than I feel we need to spend!

Set up a free estimate with Matthew Wells. Very responsive in setting up and estimate and showed up to my property on time. Had him look at my crawl space in a home I just purchased in Old Louisville. The crawlspace was damp, needed to be cleaned out and sealed up. His quote was for full basement encapsulation as well as adding a simple drain system and new sump pump. He was very helpful as we walked through my crawlspace and explained he strategy and service. I was disappointed in his quote process. It was simply an e mail with a cost number (approx $8500). Not a lot of detail regarding various cost components or line item break outs or scale ability options. I was looking to spend around 3-4k and never heard back from him when I had follow up questions and did not feel like they were willing to work with me on pricing. I think they can do the job, just not sure they wanted this one.

They very nice and professional. They were punctual and came out quickly. The price was in line with others and modest. He gave suggestions. He was very knowledgeable and helpful. We could have used them but we went with a company that could take care of everything instead of having to use multiple companies for the project that needed done.

Robert, Hosea, and Justin were the men that did all the work in my crawl space. My crawlspace is 900 square feet. It took them 3 days to complete the job. They were very professional. The first day they arrived at 8:30am and cleaned out all the debris and insulation. Then they loaded the bags of debris on their truck and left around 2:30pm. On day two, Robert and Hosea came out at 8:00am and dug a trench for the French drain about 4inches wide by 4 to 6 inches deep and put the pipe in a 4 inch pipe with a sock around the whole 900 square feet of my crawlspace. Then they raked the crawlspace and made sure no sharp object like rocks or whatever was left. They smooth out the dirt, blocked off the foundation vents and redirected the drain condensation line. Robert pointed out that I had a few leaks in my plumbing, and we hired a plumber to repair the leaks. They installed the sump pump and sump pit and then left around 6:00pm. On day three all three men came back and they installed the insulation on the exterior walls, insulated the box header, built and installed a new crawlspace door, placed a new concrete pad and jack to replace the old piece of wood that another contractor had put down that rotted out and installed the vapor barrier. They finished up around 2:30pm. They removed and cleaned up all the trash that came from my crawlspace every day. I would recommend the Crawlspace Doctor to anyone who needs their crawlspace done. I would hire them again.

We first contacted them months ago, but then put them on a delay over the winter. They were very responsive to our time considerations. When they did start, they came every day,well prepared and worked until the job was done. They were always here when they said, worked in a professional manner, were neat and did a lot of grungy work with a smile on their faces. The nature of the work done dictates that the results may not be completely evident immediately but I have every confidence that they will be attentive to any issue that may arise. It has honestly been a pleasure to work with them. I feel very confident in recommending Crawlspace Doctors.

From the initial estimate to when Matthew and Robert pulled out of my driveway I was more than satisfied with everything. After the inspection I was shown pictures of my problem and was thoroughly explained how they would solve it, with no pressure to decide to use them. Tom the founder of the company happened to be with Matthew and listened intently to my frustration with my situation. I also had a mold problem and Tom went out of his way and contacted two mold companies and called back the next day with his recommendation and the owner's number. We went with his recommendation and they did an good job. Crawlspace doctors did an great job while at my house and went out of there way to explain the process each day. They pointed out some issues that needed to be addressed, not to charge me more, but just to make me aware. They even fixed my dryer vent for no extra charge. They couldn't have been more accommodating. I crawled under the house with them when they were finished and everything looked just like they said it would. I got other estimates and Crawlspace price was very competitive. I asked for references and got them the next day. They followed up much more quickly and efficiently than the other companies. I highly recommend them.

From the appointment for an estimate to completion of work, everything was done in a timely manner. These guys are superb in what they know and what they do. They are meticulous and particular in making sure everything is absolutely right. They were worth every penny spent. Outstanding!