Compozit Home Systems

call them ,they'll never call you!

The initial installation was good, six windows in one day. Three years on, I discovered the biggest window had sagged in the middle: it was installed OVER a carpenter ants' nest in rotted wood. They had used a plain steel screw through the middle of the sliding channel, which rusted and allowed a slow drip, which spread the rot. I repaired it myself, which took 3 days. They did not admit to fault: only agreeing to not charge me their $75 service call. Their installers are careless and willing to hide defects in order to finish.

Nice to work with and the process should only take a month to complete. Did not feel any pressure to buy.

Professional people and outstanding products.

The only thing I would have liked is an estimate on the time it takes to order and install. It was a month which is fine but I did not know it would take that long. Very worth the wait, it looks beautiful.

During the solicitation and sales process their customer service was great. Calls, follow up, and very professioanl. However, once the sale was made I have not heard from anyone at Primax since the installation. The windows look great and function very well. Everything was exceptional except the follow up after the job. Nobody from the company called to see if all went well and it has been 3 weeks since installation. The second issue is the contractors did not do a good job of clean up after installation which meant more work for me to have to pick up scraps and throw things away.

great service. A little expensive but worth it.

They were great to work with. They came out and gave us a quote. Once we selected them they came out to measure. We actually made additions to the project and they were very helpful in coming back out to show us our options. The install was quick and went well.

Primax is more expenses than the other professional available for this service, but the quality of the windows out weights the cost. I know I have windows that will outlast the house. The cost of cooling has even drop giving me a savings. I expect that when winter arrives I will see another savings in the cost of heating.

I am vary happy with the complet experience.