Collegiate Pools

Job well done. I was very surprised that on 2 occasions I was not home when they arrived and they cleaned the pool anyway instead of canceling my appointment. The entire team is amazing

Prompt, polite, knowledgeable, responsive to special requests. Highly recommended.

They do excellent work! Have used them over 4 years. Highly recommend them!

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My pool looks better than ever. I have lived here for 30 years. They know and do their stuff

Too early for evaluation, they have only visited once

They say they put chemicals in when they did not. I had to call them to see if they were going to show up. Worked maybe 30 minutes and would not tell me what they put in my pool. Then they want to charge you for chemicals they do not put in. I even asked them and they could not tell me but I sure got charged. Do not recommend it!!

The initial phone call for scheduling was great. I had a date set, and the only reason I knew it changed was because I reached out when I never heard anything back when no one showed up that week. They came out the following week, and it was two young kids, one of which didnâ t seem to have a clue what he was doing and stood around on his phone after dropping the pool cover in the pool making all of the stuff on top fall in to the pool. Had the cover not fallen in, the pool was crystal clear when they started taking it off. They did a vacuum, which still left a huge chunk of the stuff on the bottom after they left, and the pool cover was not rinsed off and just rolled up in a ball left on our deck. They werenâ t going to put the ladder in until I mentioned it, and the chemicals they used just made the pool cloudy. The debri that was cleaned out, the guy just threw over my deck so it was all over the side of my deck, on my deck, on the railing, and on the ground! So I had to clean that up too. For the price that they charge for â deep cleaning pool openingsâ and for what service I thought I was going to receive, I am extremely disappointed. Will not be using their service again.

Friendly and good customer service.

Greta to work with! They closed my pool for the winter and Iâ ll definitely hire them to open my pool for the summer!

Takes a little time to respond back because they are so busy but once they came William did a great job with his son. He is very knowledgeable about pools and is very patient with me and not knowing pools.

communication has been a little slow, but love working with Stephanie!!!

Very responsive and reliable.

they were very prompt

Very professional company. I called told them the problem they came the next day and fixed my problem. I plan to call them back when we get ready to close the pool.

Very nice people! They were able to help us quickly in a busy time and were informative when I initially inquired on what I needed!

They are very personable and dependable! When they cleaned our pool, they paid great attention to detail! They also installed a new sand filter for us. They followed up a week later to make sure everything was going well! This is a huge improvement from past pool companies we have used. -Genevieve

Dependable, get back with you promptly.

no comment.

The pool tech â William â so far has done a great job opening the pool and weekly maintenance. The only area I would like to see improve is response my questions. When you start a service and have questions it would be good to have a response in a timely manner.

Good job I will use this company again.

Very prompt response and customer service oriented.

The lady answering the phone went over and beyond working me in and contacted me multiple times to make sure I was getting what I wanted. Guys arrived and installed a new salt system for me. I was emailed invoice by to prove that salt system was installed by professional pool service, for my Pentair warranty. Everyone was very helpful and polite. Their pricing was responsible. I got everything I needed done. Everything works perfect.

I hired Collegiate Pools to open and close my pool as well as bi-weekly clean and maintenance. Stephanie assured me that they were not a fly by night company and they were very reliable. They opened the pool and said it was good to swim in. I was having a big party on the Monday of Memorial day so I checked the water that morning to learn that they did not put any chlorine in the pool, they did not fill nor turn on the automatic chlorinator. Since I was having a lot of my friends children swim, I was very concerned. I called, text and left voicemails and never once received a response. Finally, on Wednesday I text to cancel my service. A day later, I received a text back explaining that they were out of town without cell service, but never an apology. Beyond the lack of chlorine, I found it very disappointing because Stephanie had assured me of their reliability.

The guys at collegiate pools are hard workers, but they are dishonest. I paid 75$ extra to remove a cover that was full of debris. They just dumped it in the pool and folded the cover. I could have done that myself. I paid the extra money, so they would get the cover off without getting all the yuck in the pool but that not what happened. I will not use them again.