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Colgates Locksmith Service Inc

Locksmiths, Home Staging

About us

Colgate's provides locksmith services for all of Kentuckiana.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Residential, Commercial, Automotive.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Visa

Reviews

4.727 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
11%
3
4%
2
4%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 27 reviews

Nancy H.
03/2021
5.0
locksmith
  + -1 more
I always call Colgate's when I need lock work done for my business, always professional and friendly!
Description of Work: Love Colgate's!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim S.
04/2014
4.0
locksmith
  + -1 more
On time, professional, reasonable. I've used them before for my rental properties. Will use again.
Description of Work: Re-keyed locks in three doors.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$104

Paulette K.
12/2013
5.0
locksmith
  + -1 more
Nearly a last minute call. Situation as a result of a legal case. Could not be happier with them. Used in the past...will in the future.
Description of Work: Changed 5 locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

CAROLYN S. H.
07/2013
5.0
locksmith
  + -1 more
I used them before 5 years ago and decided to use them again. It went fine. They rekeyed 10 locks. The guys name is Kevin and he did a fine job of explaining the steps, and why, and showing me things about locks. He was very helpful.
Description of Work: Rekeyed my locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Kelly F.
10/2012
5.0
locksmith
  + -1 more
Colgate rekeyed 2 of our locks & replaced another. Work was done quickly & efficiently. They arrived when promised and were very professional.
Description of Work: Colgate rekeyed 2 of our locks & replaced another. Work was done quickly & efficiently. They arrived when promised and were very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Jackie E.
07/2012
5.0
locksmith
  + -1 more
I rate them very highly on all aspects of their work and I would recommend them to others.
Description of Work: I have used the services of Colgate's Locksmith Service Inc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Lara A.
03/2012
3.0
locksmith
  + -1 more
I had Colgate come out to change the keys on my new home and repair two old door locks. The repairman explained to me that I had a specialized key set and he could only replace the whole lock. The estimate was over $300. I chose not to replace the keys. On the old doors, though, he worked on both replacing a spring in one and the locking mechanism in the other. He was very knowledgeable about the service. However, two days later, the doorknob fell off the front door and the other door would not lock. I called again to see about getting these repaired. Another party answered and I explained the situation. I could hear the repairman complaining about me asking them to be fixed in the background. He got on the phone and started to defensively tell me that "he TOLD me those locks were hard to fix and that he did the best he could". I responded that, regardless, I paid for two doors to be fixed which were now not working in less than a week. He griped some more but agreed to come out again. He sent another repairmen out to work on them who was a very nice guy. His demeanor was much more pleasant. He got them both fixed. But the overall experience made me feel bad. I didn't like his defensiveness and aggressive nature on the phone when I had just paid $156 to have two doors fixed. It left me feeling uneasy.
Description of Work: I had Colgate come out to change the keys on my new home and repair two old door locks.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$156

Response from Colgates Locksmith Service Inc
We just noticed this review and checked the bill on this and the customer only paid $121.56 and not $156.00.We also see that the customer had 3 locks rekeyed and 3 new keys made as well.We feel that this review insinuates that we only attempted to repair 2 doors and nothing more which is inaccurate.We try to do our best to give customers advice on the best way to handle a lock problem but they do not always take our advice.We also feel this customers experience might have been a better one had that occurred.We are very sorry that this ended this way because we try our best to satisfy every customer that we service.We also would never try to sell a customer something we do not feel they need.These locks were very old if our memory is correct.Either way we regret this customer feels this way because one customer that is unsatisfied is one customer too many.

John M.
12/2011
5.0
locksmith
  + -1 more
Punctual, Professional, Affordable and very friendly. The guy arrived at my house, got to work and got the two doors done.
Description of Work: Re-keyed front door lock. Replaced back door lock. GREAT SERVICE and GREAT JOB. SUPER friendly. I have two Boston Terriers and the locksmith bonded with them really well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Jim S.
03/2011
4.0
locksmith
  + -1 more
When I made the arrangements, I told them I would not be available until after 1pm. I understood them to tell me that someone would be there between 1pm and 1:30pm. At 1:30, I called and they said they were on another job, but would call when they were on their way. The serviceman didn't show up until 3pm and since I had another appointment at 3:30pm, I had to leave and return later. It took him about an hour and the job was done well. In selecting Colgate, I obtained three estimates and they were the lowest by far. Would definitely use them again.
Description of Work: I own two condos (investment property). I needed to rekey 8 locks and needed 6 keys. They performed the service in about an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$108.5

Andrew S.
02/2011
5.0
locksmith
  + -1 more
Very good experience with Colgate. I recieved two calls in advance of the locksmith arriving. When he arrived he got right to work and performed the services perfectly in a very short amount of time. He lubricated all of the locks and was very professional. Will use again.
Description of Work: Re-key locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

John M.
11/2010
5.0
home staging, locksmith
  + 0 more
This guy showed up on time and even called before arriving. Upon entering the house, my Boston Terrier bit the tech's shoe. He also has a female Boston Terrier and was okay with the "assault." The door knob & lock were replaced quickly and he ground a key that fit all of my locks PERFECTLY. The price didn't seem too unreasonable and the service was awesome.
Description of Work: Changed door lock & made key that fit the new and all other existing locks

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$84

Mary J.
01/2010
5.0
locksmith
  + -1 more
Locks were changed after moving into home. Locksmith met me at the home at the time specified, was very professional and punctual. An estimate on the work was provided and the work was completed as per the estimate. He also pointed out a couple of problems with the current lock that could be corrected for a small additional fee if I felt it was necessary, but I did not feel pressured into purchasing. I compared prices, and Colgate was very reasonable in comparison with others.
Description of Work: Changed locks on three doors, two locks per door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103

Benjamin W.
12/2009
4.0
locksmith
  + -1 more
It went well for the most part. The service man was very friendly and professional. He showed up on time and completed the job in about an hour. I'm concerned about the lock that was done on the rear of the house though. I tried to catch him before he left but he was already gone. I tried to lock the door with the new key and for some reason the key will not release in the fully locked position. I have to spin the key back around to get it to release which still locks the door but doesn't feel like it is fully engaged. It could be me but it feels a bit strange. I may have them come out a 2nd time to double check it or just replace the lock completely myself. The lock on the front of the house works great!
Description of Work: Changed cylinders in two locks on the house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Rachel S.
09/2009
5.0
locksmith
  + -1 more
The service was very fast and efficient.
Description of Work: New doorknob and lock keyed to rest of house installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jeff K.
07/2009
5.0
locksmith
  + -1 more
They came out promptly and did a great job. The only thing you need to be aware of is they charge $1 per mile outside the Synder.
Description of Work: We moved into a home and wanted all the door locks re-keyed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Colgates Locksmith Service Inc
Most locksmiths charge this same fee,and any that do not are usually considerably higher than us anyways

Terrilyn F.
07/2009
5.0
locksmith
  + -1 more
Ryan called before he came over, even though I had an appointment with him. He was thorough, running through what I wanted before he began work, worked unsupervised (I had other workers at the house performing other services), and then went through what he did with each door when he was finished. He was polite and competent.
Description of Work: Ryan re-keyed a new house for me. He put all the locks on one key including some original security doors. Ryan gave me the option to keep some locks and handles or purchase new ones, and he told me the pros and cons of each. He didn't try to "sell" me anything to make the price go up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$201.63

Jennifer L.
05/2009
5.0
locksmith
  + -1 more
They were very professional over then phone when I called and were able to give me a good ballpark estimate of the work I was requesting. They came out on time and worked very hard to get the job done. The workman was professional and the results excellent.
Description of Work: Re-keyed 5 deadbolts to used the same key and re-keyed a separate deadbolt. They made multiple copies of the keys for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Lyndsey S.
11/2008
5.0
locksmith
  + -1 more
After purchasing my new home, I wanted to change all the locks. I called Colgate in the morning, they gave me an estimate ($180), and scheduled an appointment for the same afternoon. The Colgate employee showed up at the scheduled time and walked through the house with me to inspect the work. He told me the drawbacks and benefits of each choice, but said he would do whatever I wanted. I had changed my mind about some of the work I had requested when I called for the estimate, so the employee discussed the additional costs prior to starting the work. Overall, it was a great experience and I will use Colgate for all of my locksmith needs. I would highly recommend this company to anyone looking for a locksmith.
Description of Work: Replaced 4 deadbolts, replaced 1 doorknob, rekeyed 1 lock, replaced 1 strike plate, redrilled 2 doors for deadbolt swap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Susan T.
09/2008
5.0
locksmith
  + -1 more
The service was great. They were in and out within twenty minutes. The price was reasonable. They were responsive and professional. I would definitely recommend them.
Description of Work: They re-keyed my locks on the doors because I had a break-in and needed it done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Jenni M.
06/2008
5.0
locksmith
  + -1 more
When we bought the house the previous owner did not want to leave, so once he left I called Colgate to come change the locks. It was Friday afternoon when I called and they sent someone out that day. I wanted to use them since I have had them do work for me in the past and I know how careful they are with older homes, and older doors. They showed up the same day and did the work, and rekeyed four doors to all have the same key. They took care with the older doors and even had to pick one of the locks in order to work on the door.
Description of Work: Changed the locks in a home we purchased once we got the previous owner out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164.65

Shawn M.
01/2008
5.0
locksmith
  + -1 more
I called this company after reading their reports here on Angie's List. I just bought an old Victorian home and wanted to replace all the deadbolts locks so I could have a single key for entry. The customer service was excellent. They estimated the cost over the phone at around $150 which sounded reasonable. When the service guy, Adam, showed up he suggested we just re-key the old locks to save replacement costs. He finished in under one hour, was very clean and careful with the old woodwork. Very affordable, professional locksmith. This is the first time I have used Angie's List as to actually find a contractor. The List worked for me.
Description of Work: Changed three exterior deadbolt locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65.72

Jenni M.
10/2007
5.0
locksmith
  + -1 more
Great! He was very polite and did a wonderful job. They showed up same day I called for a phone estimate and the price was very reasonable. The final price was more than the estimate they gave me over the phone but considering how much work he did making sure the hardware was installed correctly I have no complaints. Everything looks great and he even asked for a broom to clean up his mess.
Description of Work: Put replacement hardware on front door. The door was original to the house and the new hardware did not fit exactly where the old hardware was. He had to drill new holes and install a steel plate to get it to work. Spent several hours to do the job right. He also re-keyed back door. Made car keys. He even checked the car key for me to make sure it was correct.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

SCHANEE F.
04/2007
5.0
locksmith
  + -1 more
When I scheduled the appointment, the estimated price was $75.00, and I was told to expect the serviceman between 8:00am and noon the next morning. He called at 8:50 to let me know he was on his way. He was professional and courteous. The locks were changed quickly and efficiently. All in all, it was a great experience and I highly recommend Colgate for any locksmith needs.
Description of Work: Four locks changed. Two on each front and back doors. Four new keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

FRANK M.
06/2006
5.0
locksmith
  + -1 more
THE PRICE WAS GREAT. HE CALLED AND SAID HE'D BE HERE IN AN HOUR AND HE WAS HERE IN THE BACK OF THE HOUSE IN 30 MINUTES. HE WAS PROMPT. I CALLED THAT DAY AND THEY GAVE ME A TIME AND HE WAS HERE BEFORE THAT TIME. IT WAS PERFECT. HE KNEW WHAT HE HAD TO DO AND HE DID IT.
Description of Work: THEY CUT A HOLE IN MY SHED DOOR AND PUT A DEADBOLT IN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

DARA E.
06/2006
5.0
locksmith
  + -1 more
WE NEEDED TO HAVE THE LOCKS DONE QUICKLY AND THEY GOT IT DONE QUICKLY. WE WERE HAPPY WITH THEIR WORK. THE KEY WORKS. HE WAS HERE EXACTLY WHEN HE SAID HE WOULD BE.
Description of Work: WE HAD HIM CHANGE ALL THE LOCKS ON THE HOUSE FOR THE SAME KEY AND REPLACE ONE KEY THAT WE HAD LOST.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350
    • 1(current)
    • 2

Contact information

4008 Dixie Hwy, Louisville, KY 40216

http://www.colgateslocksmith.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Home Staging

FAQ

Colgates Locksmith Service Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

Colgates Locksmith Service Inc accepts the following forms of payment: Check,Visa
No, Colgates Locksmith Service Inc does not offer free project estimates.
No, Colgates Locksmith Service Inc does not offer eco-friendly accreditations.
No, Colgates Locksmith Service Inc does not offer a senior discount.
Yes, Colgates Locksmith Service Inc offers emergency services.
Yes, Colgates Locksmith Service Inc offers warranties.
Colgates Locksmith Service Inc offers the following services: Residential, Commercial, Automotive.

Contact information

4008 Dixie Hwy, Louisville, KY 40216

http://www.colgateslocksmith.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM