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CLASSIC HOME CENTER

4.0(
9
)

Gutters, Bathtub Restoration, Doors,

... +6 more

About us

WE PROVIDE TOP SERVICE FOR ALL OUR PRODUCTS AT A VERY REASONABLE PRICE...WE ALSO ARE KNOWN AS GUTTER HELMET by Classic. We provide services in Siding, Windows, Doors, New Seamless Gutters, and of course Gutter Helmet your number one choice in Gutter Protection. CHECK US OUT AT WWW.CLASSICHOMECENTER.NET. ONLY QUALITY PRODUCTS AND SERVICE FOR ALL.

Business highlights

43 years of trusted experience

Services we offer

WE OFFER A NUMBER OF HOME REPAIR SERVICES...NEW SEAMLESS ALUMINUM GUTTERS, GUTTER HELMET GUTTER PROTECTION, VINYL SIDING, SOFFITS, VINYL REPLACEMENT WINDOWS, AND DOORS.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.09 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
0%
3
22%
2
0%
1
22%
Rating CategoryRating out of 5
quality
4.7
value
3.9
professionalism
4.1
responsiveness
4.1
punctuality
4.3
Write a review
Showing 1-9 of 9 reviews
Susan L.
07/2020
1.0
bathtub refinishing, gutter repair
  + 0 more
Still waiting.
Description of Work: I had storm damage June 3, 2020. Called for someone to come to do an estimate for insurance purposes. Now 1 1/2 month later still waiting, kept getting cancelled, excused like rain[which there was no rain], or another job that took a week to do. The dealer that was supposed to come was and is very bad in keeping current customers happy. They kept asking when I want the new gutters in, couldn't get them to understand that I already have gutter helmet. I can't find the right person to help me out in getting the problem solved. I just wish I could get a hold of the regional manager or someone higher up. Terrible service!!!!
Rating CategoryRating out of 5
Gary B.
01/2011
5.0
gutter repair
  + -1 more
Very smooth from start to finish.
Description of Work: Put on Gutter Helmet and replaced front gutters with 6in gutters.Little high on price but fixed our water problem and did it on time. Saleman was very good covered all options. We could have saved a lot of money if we hired them first,as the gutters they repaced were only 5 years old but not done right.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Response from CLASSIC HOME CENTER
Thank you, for your kind comments. We always try to take care of our customers and give them the best experience we can from the beginning to end. We understand the feelings about price, but you get what you pay for, we stand behind our product. We want all our customers to know that they are getting The Best Gutter Protection Product on the market. We know it works and we Warranty that fact for a Lifetime.... and have for 30 years. Thank again we appreciate your business and are truly greatful for your comments.
REGINA C.
10/2009
3.0
gutter repair
  + -1 more
Estimate was prompt. Service was on time.
Description of Work: Replaced 30' of gutter with Gutter Helmet cover. Cost of gutter was $90 per 5' section, or $125 per 5' section installed. I think these prices are WAY TOO HIGH. However, as the rest of the garage and house already had the Gutter Helmet installed by a prior owner ($2234), there was nothing to do but make the repair from the ice storm match it. If I don't continue to pay their high prices, the warranty is null and void. Received letter from them reminding me of this. Now I would like to have metal roof put on but shudder to think what the cost would be to have these gutters removed and reinstalled after the roof!!
Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$805.95
Response from CLASSIC HOME CENTER
Storm Damage is no fun for anyone,we here at Gutter Helmet strive to do the best work we can at the best prices. The Warranty involved with the product is a Lifetime Manufactures Warranty, we do not hold anyone or any customer hostage, nor do we charge outrages prices for the material we replace. As you can see from the customers photograph the area damaged has to do with storm damage, the involved cost is based on insurance work (generally) for such instances; 99% of the Storm Damage work we do involves the homeowners insurance, that is the reason they have it, for storms of such magnatude, such as we had during the winter of 2009, when this occurred, right after the Hurrican in November of 2008. We do not discount the price of the product for insurance work. However, we do try to help our customers out anyway we can. If there was a problem with the price or the customer was paying out of pocket we try to work with our customers in such instances . We cannot however warranty the work others do, if for some reason the customer was to go with someone else to have the repairs done, we could not for any reason stand behind the quality of work that person provided, hence we do in fact void the warranty. We guarnatee that no debris will get into the system and stop up the gutters with our product on the customers house, if something does get in, we will come back out and service it for free. The customer is always free to have someone other than our company work on the system if they so choose to, we just cannot put our warranty on it; no hostage taking involved. I am sure anyone would reasonably agree with that fact. The Gutter Helmet is a great product and was on the home prior to this storm for over 3 years with no incidents, accoding the our data base. The product did what it was purchased for until the tree limbs crushed the entire system on this home, it was an unfortunate incident, we are glad it wasn't any worse than that, as many suffered much, much worse as far as home damage, from both storms, not to mention the power outage that both storms caused. What a nightmare.
RICHARD M.
10/2008
3.0
gutter repair
  + -1 more
Estimate extremely high because they are the only company authorized to work on "GutterHelment" as to not void the warranty.
Description of Work: Estimate given on replacing gutter and GutterHelment due to tree damage.
Rating CategoryRating out of 5
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Response from CLASSIC HOME CENTER
I reviewed the information we have in our data base regarding this customer and the 2008 time period, the original call was for storm damage to part of the house, which we assessed accordingly but by the time we actually did the work, their were a number of complications to the job which caused several adjustments to the original estimate. For instance the customer had a new roof put on, which the roofers removed and reinstalled the Gutter Helmet, which created several problems in itself, when they removed and reinstalled the Gutter Helmet it was reinstalled incorrectly, they reset the panels wrong and nailed the Gutter Helmet to the roof under the 2nd shingle, (we do not use nails to fasten the Gutter Helmet down, this prevents us from being able to do any maintanance on the material if need, because we cannot easily remove the panels), they also overlaid the shingle on top of the Gutter Helmet so far down that in order to even get to the nails holding the Gutter Helmet down at this point becomes mute, due to the fact that raising the shingles up far enough to be able to pull the nails out would result in shingle damage, and we do not want that. In order to due the repairs properly we had to take several complicated steps, and the result was a lot more of the Gutter Helmet had to be replaced new, (we had to cut of the existing Gutter Helmet to get to the storm damaged gutter underneath), than would have been necessary had the Gutter Helmet not been tampered with as was the case here. * NOTE: We provide a service to remove and reinstall the Gutter Helmet for customers in the event they need a new roof, we make sure it is reinstalled according to specs, replacing the brackets new and making sure the gutters are free flowing the same as at the original install, when our certified installers remove and reinstall the product this allows the existing warranty to remain in effect and assures the customer that the Gutter Helmet is installed as it should be. This is a paid service of course, but the cost is no where near the damages we have seen from others, (roofers in particular), which end up costing the homeowner way more to fix the Gutter Helmet in the end when it was easily preventable; however the homeowner is free to have whomever they choose to remove and reistall the product at there own risk which,(we cannot and will not warranty), often with the same results as what this customer unfortunatley suffered. In the end we were able to do the repairs needed, but ended up replacing a lot of Gutter Helmet, and unfortunatley the homeowner did not want all the Gutter Helmet on the home that had been roofed over replaced, so there are still sections that are installed incorrectly, but the area's where we were able to fix properly are back under warranty and in good working condition, it was a costly job, but we did work with the customer to keep the price down, I am sorry though that he still felt it was extremely high, we did the best we could under the circumstances.
gary T.
08/2007
5.0
gutter repair
  + -1 more
It went very well. The salesman was great. He did not pressure us to buy and he explained the product well. I was impressed with the fact that Gutter Helmet has been around so long and I know I made the right choice and they will still be there to service our job years later.
Description of Work: They put gutters and gutter protection on my house and did a great job.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Response from CLASSIC HOME CENTER
Thank You, [removed member name] for your quality review. We want to you to be satisfied with our Company and Products and your input means a lot. We want to continue to be your go to company for any future work you may be needing such as Windows, Vinyl Siding, Bathroom Remodeling, you are our life blood and we want to have a lifetime relation ship with you rather than a one time passing. You are greatly appreciated and Thank You again for your kind words. Mike Pearce General Mgr. Classic Home Center.
Cody I.
08/2007
5.0
gutter repair
  + -1 more
THE GUTTER HELMET HAS BEEN WORKING FOR OVER SEVEN YEARS NOW. WE HAD TO HAVE SOMEONE OUT ONCE IN SEVEN YEARS AND THAT WAS FOR SOMETHING MINOR. WE ARE VERY PLEASED WITH THE PRODUCT AND IT'S PERFORMANCE. THE ONE TIME WE NEEDED SERVICE WE HAD HAIL DAMAGE AND GUTTER HELMET CAME OUT IN A TIMELY MANNER AND FIXED THE DAMAGE. WE HAD BATH MAGIC COME DO OUR BATHTUB SINCE CLASSIC HOME CENTER DID SUCH A PROFESSIONAL JOB WITH OUR GUTTER HELMET. THE PRODUCT WAS HIGH QUALITY AND INSTALLATION WAS TIMELY.
Description of Work: GUTTER PROTECTION ON GUTTERS ABOUT SEVEN YEARS AGO & NEW BATH SYSTEM OVER OLD ONE TWO MONTHS AGO.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Response from CLASSIC HOME CENTER
[removed member name] Thank you for the outstanding complement on our service and products. We value your input as a customer of Classic Home Center, we want you to be a Lifetime Customer rather than a one time sale. I know we will provide this kind of continuing service to you and our future customers, guaranteed. Thank you so very much, once again. We hope to continue to do business with you in the future. Sincerely, Mike Pearce General Mgr. Classic Home Center
NORMA F.
09/2006
1.0
gutter repair
  + -1 more
I wouldn't recommend them to anyone.
Description of Work: To add guard to gutter to keep leaves out.
Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$3,100
Response from CLASSIC HOME CENTER
We have had numerous calls from this customer and have always responded to her for service. She has complained about the Gutter Helmet not working on her home several, times, we went out each time and investigated the matter, we adjusted the product and observed it in the rain, and also ran water over it, we fixed an area where she had a roofer out and they took the Gutter Helmet off and put it back on incorrectly and left all kinds of debris in the gutter. We have showed her how to maintain the product by spraying any dirt build up on the outside of the Gutter Helmet and even provided a spray nozzle to do so, in fact we have sprayed it off for her on occasion. In all this we have found nothing wrong with the performance of the Gutter Helmet, and no debris have entered the system to cause any problems, (with the exception of the roofing issue), we have literally thousands of Gutter Helmet customers who are satisfied with how the Gutter Helmet works on there home, but I am very sorry that she is dissatisfied with the product. I have been to her house personnally and can find nothing wrong with the installation or performance of the product. I think it is just terrible she feels so unhappy with such a great product.
BILL D.
06/2006
5.0
gutter repair
  + -1 more
THE PROVIDED GREAT SERVICE. THEY CAME WHEN THEY SAID THEY WOULD. IT TOOK TWO DAYS TO COMPLETE THE JOB. IT LOOKED GREAT AFTER THEY WERE DONE AND THEY CLEANED UP AFTER THEMSELVES.
Description of Work: THEY INSTALLED A GUTTER HELMET.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from CLASSIC HOME CENTER
Thank you [removed member name] for your great words on the service and product we provided. It is customers like you, with feed back such as this that make our job worth while. We hope you will use us again and recommend us to your friends and acquaintances as we love to reward those who help us spread the word about our company in a positive manner. We want you all to use us for the rest of your lives, rather than just once, and to be able to share us with all those you know. We thank you very much. Sincerely, Mike Pearce General Mgr. Classic Home Center
06/2006
5.0
gutter repair
  + -1 more
THEY WERE VERY GOOD. THEY DID WHAT THEY SAID THEYD DO, THATS ALL YOU CAN ASK. I THOUGHT THE PRICE WAS ALRIGHT OR I WOULDNT HAVE DONE IT. THE QUALITY MUST BE ALRIGHT, ITS STILL WORKING WELL SO IM SATISFIED WITH IT.
Description of Work: THEY CLEANED THE GUTTERS, STRAIGHTENED THEM, AND PUT ON A GUTTER ROOF SO THAT LEAVES WONT GET IN. IT TOOK A DAY TO COMPLETE THE JOB.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from CLASSIC HOME CENTER
[Member name removed], Thank You very much for your review of our Company, your kind words are greatly appreciated. You are the reason we strive to do an Outstanding Job, for all our customers. Please continue to spread the word about Classic Home Center, and our Gutter Helmet Product, as you are our greatest resource. I hope you will contact us when you need other products and services added to your home, such as siding, windows, roofs, a bathroom upgrade. We do not want you as just a one time sale, we want you to be a Lifetime Customer, and proud to say that Classic Home Center did the work on your home. Thank you, once again for your business and for your feedback. Sincerely, Mike Pearce General Mgr. Classic Home Center.

    Contact information

    1824 CARGO CT, Louisville, KY 40299

    http://www.ClassicHomeCenter.net

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Gutters,
    Bathtub Restoration,
    Doors,
    Kitchen and Bath Remodeling,
    Windows,
    Siding,
    Roofing,
    Handyman Services,
    Gutter Cleaning

    FAQ

    CLASSIC HOME CENTER is currently rated 4 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    CLASSIC HOME CENTER accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, CLASSIC HOME CENTER offers free project estimates.
    No, CLASSIC HOME CENTER does not offer eco-friendly accreditations.
    Yes, CLASSIC HOME CENTER offers a 5% senior discount.
    No, CLASSIC HOME CENTER does not offer emergency services.
    Yes, CLASSIC HOME CENTER offers warranties.
    CLASSIC HOME CENTER offers the following services: WE OFFER A NUMBER OF HOME REPAIR SERVICES...NEW SEAMLESS ALUMINUM GUTTERS, GUTTER HELMET GUTTER PROTECTION, VINYL SIDING, SOFFITS, VINYL REPLACEMENT WINDOWS, AND DOORS.

    Contact information

    1824 CARGO CT, Louisville, KY 40299

    http://www.ClassicHomeCenter.net

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM