About us
Services we offer
Accepted payment methods
Reviews
3.63 Reviews
Showing 1-3 of 3 reviews
Earl W.
05/2016
custom cabinets
+ -1 moreunknown
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
| punctuality |
Debra Y.
11/2015
custom cabinets
+ -1 moreunknown
Description of Work: Kitchen remodel-all custom cabinets, new design with same space. We love our new cabinets. We love the flow and design of the new kitchen. Karen listened and put our "flavor" into the design.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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| punctuality |
Yes, I recommend this pro
$60,000
Judy D.
04/2014
custom cabinets
+ -1 moreWe are having some disputes over cabinet doors that Chris's Custom Cabinets is installing, and some cabinet units they built in which the shelf holes didn't align (causing the shelves to hang unevenly and be useless until repaired), and side of a cabinet that wasn't even finished properly, and the length of time that the project is taking. We have been frustrated and feel that customer service isn't a priority with the company, so today, I placed a call to the owner. Mr. Sonne became very irate, and impatient, to say nothing of unprofessional, in using the language I described above. I was presenting our grievances calmly until Mr. Sonne said the "F" word, whereupon I was shocked and appalled at his unprofessionalism and lack of respect for the customer. While I will admit that our cabinets are beautiful, the installers are terrific, the cabinets aren't worth being subjected to verbal abuse and arrogance. Because of this, would NEVER recommend Chris's Custom Cabinets to anyone.
Description of Work: The owner of Chris's Custom Cabinets, Eric Sonne, used the "F" word, told me to "shut up", and informed that he wasn't going to "sit here and listen to me b**** all day" in a phone conversation this morning. A totally unwarranted response considering the conversation, and considering he was speaking with a customer, and considering he is the owner of the company. Evidently, at his company, the customer is never right!
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$9,687
Contact information
12200 SHELBYVILLE RD, Louisville, KY 40243
Service hours
Sunday:
ClosedMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
ClosedLicensing
State Contractor License Requirements
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*Contact business to see additional licenses.
Service Categories
Cabinet Making
FAQ
CHRIS'S CUSTOM CABINETS is currently rated 3.6 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
CHRIS'S CUSTOM CABINETS accepts the following forms of payment: Check
No, CHRIS'S CUSTOM CABINETS does not offer free project estimates.
No, CHRIS'S CUSTOM CABINETS does not offer eco-friendly accreditations.
No, CHRIS'S CUSTOM CABINETS does not offer a senior discount.
No, CHRIS'S CUSTOM CABINETS does not offer emergency services.
No, CHRIS'S CUSTOM CABINETS does not offer warranties.
CHRIS'S CUSTOM CABINETS offers the following services: Custom cabinetry
Contact information
12200 SHELBYVILLE RD, Louisville, KY 40243
Service hours
Sunday:
ClosedMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
Closed