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Cell Phone Doctor

Phone Repair, Phone Sales

About us

We specialize in repairing broken cell phones and smart phones. Contact us if your phone needs repair. We are conveniently located on Shelbyville Road less than a mile east of North Hurstbourne in the Stoneyfield Center next to Fresh Market. We also offer mail-in repair for those who live out of town. Contact us to learn more or stop by our store. We're open Monday - Friday, 10 AM to 7 PM, and Saturday, 10 AM to 4 PM.

Business highlights

13 years of trusted experience

Services we offer

Cell Phone repair and smartphone repair including but not limited to iPhone, Blackberry, HTC, Samsung, LG and many more brands. We repair iPads too. We also purchase your old, broken, and unwanted phones. We sell phones as well.

Services we don't offer

We do not flash, jailbreak, or unlock phones currently. We do not do repairs on other tablets at the moment. No iPods.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.85 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
5.0
responsiveness
4.8
punctuality
5.0
Showing 1-5 of 5 reviews

Terri F.
10/2015
5.0
phone repair
  + -1 more
In and out the door in 5 Minutes at about half the price I expected to pay.
Description of Work: Replaced battery in I Phone 4S .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$37

Paul A.
04/2015
5.0
phone repair
  + -1 more
unknown
Description of Work: Replaced the glass and battery in an iPhone 4

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kristin M.
10/2014
1.0
phone repair
  + -1 more
I dropped off our IPhone 5S for screen replacement. A couple days after they had it they called and said they could not get it to charge or turn on, which was odd because it was on and working fine other that the broken screen. They said they were waiting on parts and would call in a few days. Then they call me and tell me still no response out of the phone so they were putting it back together and weren't going to charge me. It all seemed pretty fishy to me since it charged and turned on and off just fine but he said sometimes the damage doesn't show right away, well it was dropped at least a month before we took it there so that didn't make sense. So I take to an Apple guy and come to find out, the tech at the Cell Phone doctor pulled out some piece he shouldn't have and ruined the mother board. I've called just about every day this week, no one will answer the phone at the main number I was given for complaints, just a recording with their hours yet no one's answering. I left a message, no response. I wish I looked up their reviews online because come to find out, ours is not the find IPhone they've done this to. OH! AND they put a refurbished battery back in our phone, not the one they took out.
Description of Work: Ruined the IPhone 5S we dropped off for screen replacement.

Rating CategoryRating out of 5
quality
1.0
responsiveness
1.0


Katie B.
03/2014
5.0
phone repair
  + -1 more
It only took two days too.
Description of Work: Dropped my iPhone in water and they were able to fix it and restore all photos, contacts and apps!
Rating CategoryRating out of 5
Yes, I recommend this pro

David P.
02/2014
5.0
phone repair
  + -1 more
.
Description of Work: The screen of the phone was cracked. They replaced the screen and the digitizer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

    Contact information

    10478 Shelbyville Rd, Louisville, KY 40223

    http://www.thecellphonedoc.com

    Service hours

    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 4:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Phone Repair,
    Phone Sales

    FAQ

    Cell Phone Doctor is currently rated 4.8 overall out of 5.

    Monday: 10:00 AM - 7:00 PM

    Tuesday: 10:00 AM - 7:00 PM

    Wednesday: 10:00 AM - 7:00 PM

    Thursday: 10:00 AM - 7:00 PM

    Friday: 10:00 AM - 7:00 PM

    Saturday: 10:00 AM - 4:00 PM

    Cell Phone Doctor accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, Cell Phone Doctor does not offer free project estimates.
    No, Cell Phone Doctor does not offer eco-friendly accreditations.
    No, Cell Phone Doctor does not offer a senior discount.
    No, Cell Phone Doctor does not offer emergency services.
    Yes, Cell Phone Doctor offers warranties.
    Cell Phone Doctor offers the following services: Cell Phone repair and smartphone repair including but not limited to iPhone, Blackberry, HTC, Samsung, LG and many more brands. We repair iPads too. We also purchase your old, broken, and unwanted phones. We sell phones as well.
    We do not flash, jailbreak, or unlock phones currently. We do not do repairs on other tablets at the moment. No iPods.

    Contact information

    10478 Shelbyville Rd, Louisville, KY 40223

    http://www.thecellphonedoc.com

    Service hours

    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 4:00 PM