Description of Work: They replaced the whole house cutoff valve, installed new Bath Tub drain, faucet, shower head and installed 3 new wall stub outs in 1/2 bath. | |Very professional and quality work. This is the second time I have used them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$627
Kevin G.
10/2015
5.0
plumbing
 + -1 more
Fantastic. Ray and his crews are wonderful to work with. They even helped us carry out sewage covered items from our basement. They didn't have to but they could see my mom and I struggling so they pitched in and helped. I can't thank them enough.
Description of Work: I've called Ray on many occasions over the past 5 years. He has always gone way above the call of duty and his guys have been amazing to work with. There are several opportunities where he could have taken me for a ride by performing services not needed and I wouldn't have known the difference. Instead, he took the time to educate and inform me, called MSD for me, helped me and every worker he has sent out has been fantastic. I HIGHLY recommend Brothers!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Mary M.
06/2015
5.0
plumbing
 + -1 more
unknown
Description of Work: Used them over at least a decade. What is new that I don't like is that someone is answering the phone and/or dispatching who doesn't seem to knowing about plumbing or how much time a job may take. For example, only had time to complete 1/3 of my needs. Was then told to call the office and reschedule the other 2 services. Really?!?!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$200
Carol S.
05/2015
5.0
plumbing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eugenia W.
10/2014
5.0
plumbing
 + -1 more
Had no problems. I have used Brothers Plumbing for many years.
Description of Work: Repaired leak in pipe
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125.8
Vince T.
04/2014
5.0
plumbing
 + -1 more
They're very professional, friendly, and they respond very quickly. Their price is fair and reasonable.
Description of Work: Brothers Plumbing & Piping is the plumber I use and their owner is Ray Hubbard. My wife had a faucet that needed to be replaced in my wife's bathroom. I've been using them for the last 6 to 7 years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Michael S.
01/2014
5.0
plumbing
 + -1 more
I've been using Brothers for over 15 years. I won't let any other plumber in my house. I am treated fairly. They give me a fair price. They come when I need them, even on Christmas Eve. For my money, this is the best plumbing firm in the area.
Description of Work: I use BROTHERS PLUMBING & PIPING
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Scott F.
02/2013
5.0
plumbing
 + -1 more
These guys have been my plumbers for about 5 years now and I have absolutely no complaints. They are great at getting to the house in a timely manner when there is an issue. I have never had to call them back to refix anything, everything has worked perfectly since the service was performed. I have been really surprised at how reasonably priced they have been. The people on the phone have been very good about accomodating my schedule.
Description of Work: They cam over and installed a new garbage disposal and a new toilet in the master bath. I gave them the specifics of the model toilet I wanted installed and they picked everything up for me (because I couldn't fit it in my car).
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Lynn M.
02/2012
4.0
plumbing
 + -1 more
They were friendly and professional.
Description of Work: We had them work on a clogged toilet.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Scott F.
03/2010
5.0
plumbing
 + -1 more
I was very impressed by how quickly they were able to schedule someone after I called. The guys they have sent out have been very quick to figure things out and provide the service that was required with no problems. The sump pump issue was particularly sticky and they really made things right. Of the three guys they have sent out, all have been able to communicate well and I have had no problems with any of them. All of the estimates and the bills have been very reasonable. In one instance, I had a problem with my garbage disposal and the individual on the phone talked me through the problem and we were able to fix it for no charge. Really really happy with the service and the value I have received.
Description of Work: Installed a couple of faucets, installed a new valve on the hot water heater, fixed the outflow on the sump pump
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Scott F.
01/2009
4.0
plumbing
 + -1 more
Overall, they did a good job for a reasonable price. However, there was one time where I scheduled them where they did not show up. I had asked someone to stay at the house and wait for them , then they called and said they couldn't make it. This is an unacceptable practice in my book, especially since I had made them aware of the circumstances. They have done good work and would be rated an "A" is not for this incident. They also tend to give fairly large time windows for showing up. It has never been a terrible problem, but it is something to keep in mind. On all the times I have called them, they have been able to schedule someone for the next day. It is good that they can be this responsive when you call.
Description of Work: I had them out on four occasions. The installed some faucets, changed a thermocoupler on the water heater, replaced the pressure valve on the water heater and replaced the sump pump. On these occasions, they did a good job. I have not had any problem with anything working properly. In addition, when they replaced the sump pump, the representative was smart enough to check the discharge system before he left and he found another small problem that needed to be addressed
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Service Categories
Plumbing,
Drain Cleaning
FAQ
Brothers Plumbing & Piping is currently rated 4.8 overall out of 5.
No, Brothers Plumbing & Piping does not offer free project estimates.
No, Brothers Plumbing & Piping does not offer eco-friendly accreditations.
No, Brothers Plumbing & Piping does not offer a senior discount.
No, Brothers Plumbing & Piping does not offer emergency services.
No, Brothers Plumbing & Piping does not offer warranties.
Brothers Plumbing & Piping offers the following services: Plumbing-Drain & Sewer Cleaning,Water Heater Repair,Water Heaters,Plumbers