Best Waterproofing, LLC

basement waterproofer

About us

A+ BBB Rating Best Waterproofing, LLC. Has been proudly serving the Louisville and surrounding areas. We specialize in basement waterproofing, crawl space waterproofing, yard drainage and foundation repairs. We are a family owned and operated business that provides a 24 hr. Emergency services weekdays and weekends. We provide a no hassle Lifetime Transferrable Warranty. We pride our self on giving the best customer service to our clients and a fair reasonable price for quality work. So, give us a call today we will be there anytime and anywhere and get the job done right the first time!

Business highlights

15 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.631 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.7
responsiveness
4.6
Showing 1-25 of 31 reviews

Ryan E.
02/2023
5.0
Very personable and willing to come back out and make sure everything was working well after the project was completed.

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
5.0

Yes, I recommend this pro

James m.
01/2021
5.0
Sheila that answered the phone was great to work with. She answered my many questions to my satisfaction and I felt she was very honest. The price was reasonable. I would recommend them for waterproofing work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christopher T.
11/2020
5.0
Fantastic people

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,200

Chelsea R.
10/2020
5.0
Sheila and her husband were great to work with. I had many questions and they were very informative and helpful along the way. I would definitely recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$700

Bonnie B.
06/2020
5.0
Tim and his crew were all AMAZING! He told me their job was to make us happy and they definitely did!! We had them add stone to our entire yard. Everything they did was great! Courtesy, Service and a job well done! Also I would like to add a honourable mention to Sheila, she was always soo sweet on the phone!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Douglas M.
06/2020
3.5
Worked hard to finish project. Crew chief and site supervisor were personable and purposeful.

Rating CategoryRating out of 5
quality
3.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$3,500

Tom H.
04/2020
5.0
Fast ,reliable service at an affordable price. Would recommend and use them again if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Beverly S.
01/2020
5.0
They were on time and cleaned up afterwards. Would definitely refer them to others

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

CRAIG H.
10/2019
5.0
Best WP dug out our foundation all the way down, found the problem, documented it with photos for me because I was out of town and solved it. I'm an engineer and not easy to please but they did everything they said they would and more. Their work ethic and service was excellent. This is a good company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,100

Darrell P.
10/2019
5.0
Tim and his crew did a great job, very hard working. They did what they said they where going to do and more. Tim and Sheila are genuine, GREAT people. They went out of their way to accommodate us. If anyone needs waterproofing or any repairs to their home give them a call 1st. You will not be disappointed

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joetta G.
09/2019
5.0
Really excellent work. Everyone worked together in a professional way to complete an exciting French drain that's absolutely fantastic!. Starting with the back yard, and finishing in the front that looks very nice at the end of the day. All my questions of interest were answered in a friendly manner. Thanks to the crew fro showing up on time,getting the work done, and cleaning up just right . They have my recommendation for my friends and family. Also the price was just right as I had tracked to spend the necessary amount of money, and the estimate was correct!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,500

Alan F.
07/2019
4.0
They showed up on time, did the job, cleaned up and were on their way.....all that I could ask for.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$600

Elfreda L.
05/2019
5.0
Great people to work with. Very professional. Have already recommended them to a friend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,000

Maria "Lou" C.
04/2019
5.0
They are the Best!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

alvin m.
03/2019
5.0
Tim & his crew did a great job ! Price was great .,the crew was very friendly & seemed to really take pride in their work ! I had one very small problem ,tim is going fix. I will recommend them to all my friends !!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,100

Amber R.
09/2018
4.5
My husband and I got quotes from 6 waterproofing companies. BEST was not only the highest rated, they were also the least expensive! Our highest estimate nearly doubled their price! And they guarantee their work! The only thing we didn't love was that we scheduled it and they had to reschedule it for three weeks later (granted it was for medical reasons, so I definitely don't fault anyone for that--we were just anxious

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Ron M.
08/2018
4.5
Did a great Job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wanda S.
11/2017
0.5
We hired Best Waterproofing to do some work for my brother in-law. He was very friendly when he came to give us the estimate and we accepted his quote, the agreement being we would pay half at signing of contract ($2,500.00) and the other half at completion, also he told my brother in law to make sure everything was completed to his satisfaction, if not call him immediately, they did not finish a few things that were on the contract, so my brother in law called the owner and he was suppose to come out the next day, but called and said he could not and he would come the following day. The work was started on a Tuesday, immediately when the crew left we started, we being myself and my brother in law, receiving phone calls from a lady, demanding payment. We told her the work was not completed and she said it was. We explained we talked with the owner and he was coming out on Wednesday to check everything. Well Wednesday came and the owner called and said he could not make it, but he would be there on Thursday to complete everything. This woman called us at least 5-6 times each from Tuesday, until Thursday night, I was working and could not get back to her immediately but told her I would call her the next day and make final payment. The next morning at 6:00 am my phone started ringing and my brother in law's phone started ringing, we were left messages, that said "if we did not call her right away she was going to send the police to my brother in law's home. She was so unprofessional, I finally reached the owner and he apologized for her actions. I paid him the balance due and he was going to give us an estimate for some additional work we needed done, he told me the estimate would be sent to us that day, well, that was 2 weeks ago, and no estimate yet! My brother in law told me later that day that the owner had called him and said the same thing, he was going to send the police to his house! We really don't know why they acted so insane, the work was good, but the attitudes of the owner and his office staff was awful. I will never deal with this company again. And good luck to those who do. I think Home Advisor should verify their reviews, because this must have happened to other people.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
0.5

$5,000

Kevin L.
08/2017
5.0
Very responsive, project completed well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

bryan w.
05/2017
5.0
Tim and he crew where great. He went above and beyond to make the job perfect. He's stands by his work. No extra charges, explained each thing and I actually hired him to do more work! Would definitely recommend to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nati H.
01/2017
5.0
I normally don't write reviews online but this time I felt that I must review the very positive experience I had with BEST WATERPROOFING. I had one leaking corner in my old basement and call Best Waterproof Company for an estimate. I first contacted Sheila to schedule an estimate, she was really helpful and flexible as much as possible (they are very busy and I can understand why!). Tim showed up on time and explained me the work that needs to be done. He then put everything on a contract and gave me a price to waterproof my all basement. The price was almost 50% less than any other company I inquired (and I am the kind of a guy that does very strict due diligence). Since they are very busy I had to wait almost 2 months before they could fit me to their schedule, but the wait was worth it! My basement doesn't leak anymore and I feel that Tim and his crew did a great job! Tim has a hard working crew, and at some point I counted 10 people working on my basement. I highly recommend Best Waterproof Company! If you are looking for honest, knowledgeable, and great contractor you should stop right here and give them a call. Tim will go above and beyond to make sure you are satisfied and that the job is get done right. He will treat your house as if it's his and it shows! Because of my positive experience with Tim, I already have other projects lined up for him! Great guy, great company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

14030 Hickory Hills Trail, Louisville, KY 40299

http://www.louisvillebasementwaterproofing.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

basement waterproofer

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Best Waterproofing, LLC accepts the following forms of payment: CreditCard
Yes, Best Waterproofing, LLC offers free project estimates.
No, Best Waterproofing, LLC does not offer eco-friendly accreditations.
No, Best Waterproofing, LLC does not offer a senior discount.
Yes, Best Waterproofing, LLC offers emergency services.
No, Best Waterproofing, LLC does not offer warranties.

Contact information

14030 Hickory Hills Trail, Louisville, KY 40299

http://www.louisvillebasementwaterproofing.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed