Plumbing services offering drain cleaning, water heater repair and installation, and more. Serving the Louisville area since 2002 we have set ourselves apart from other plumbers by offering competitive rates for plumbing services while providing excellent service.
Business highlights
22 years of trusted experience
Emergency Services Offered
Services we offer
At ASI Plumbing, we provide Plumbing Services for both residential and commercial clients in Louisville, KY and surrounding areas. From Water Heater Installation or Repair to Sewer Cleaning or Replacment, we can handle all your plumbing problems. We are a full-service plumbing company with years of experience in the plumbing industry.
I am so happy that I chose ASI for my plumbing issues! I received an estimate and scheduled my service within minutes, all online. I had a one hour window for arrival time; she called 30 minutes prior, and arrived right at the start of the timeframe. Becca was my technician, and she was wonderful. Very nice, professional, efficient, thorough, and left no mess behind. I will definitely be recommending them to others! If I ever have any future issues, I will call ASI. Thank you!!
Description of Work: Slow draining tub. Kitchen sinks backing up into dishwasher. Ended up being clogged pipe under sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kenny M.
12/2022
5.0
plumbing
+ -1 more
Its amazing, fast and affordable always on time
Description of Work: plumbing
Rating Category
Rating out of 5
Yes, I recommend this pro
Kenny M.
12/2022
5.0
plumbing
+ -1 more
ASI was amazing. I have used them several times for plumbing issues at my house. They are reliable, fast and affordable. I highly recommend them.
Description of Work: Fixed leaky faucet. Cleaned and Replace my main sewer line. Installed new Toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Keith M.
08/2020
5.0
plumbing, water heater repair
+ 0 more
Our water heater went out and we had to get a new one. We talked to several plumbers and settled on ASI--a fortunate choice. They came right out and even gave me a quote over the phone. When Steve got here, it turned out the heater they brought was the wrong size, because I didn't know size made a difference. He immediately went to go get the right one, but he realized after further investigation we couldn't have a gas heater at all--the CO2 pipe just wouldn't vent right in the small space we have to put the heater in. Now we had to get an electric heater AND a dedicated circuit for it. Ben at ASI recommended an electrician (who was great) and poor Steve came back a THIRD time without complaint. On the morning when he was finally able to install the heater, Steve was early (which was great) and efficient. He finished before he had originally said he would, even after telling me about a leaky valve in our basement, and fixing it for a reasonable fee. In fact, the whole job was half the price of some of the other plumbers I got estimates from. Steve wore his mask at all times and patiently explained everything to me--both of which I really appreciated. ASI is our go-to plumber from now on.
Description of Work: New Water Heater
Rating Category
Rating out of 5
Yes, I recommend this pro
Ken H.
05/2020
5.0
plumbing
+ -1 more
While they very responsive it was just more than what I wanted to spend.
Description of Work: Kitchen Sink Drain Stopped up
Rating Category
Rating out of 5
Yes, I recommend this pro
John G.
04/2020
5.0
plumbing
+ -1 more
Experience was great
Description of Work: ASI Plumbing came by Monday to cap off the gas line and removed gas line from a fireplace.
Rating Category
Rating out of 5
Yes, I recommend this pro
$199
Lourdes H.
12/2019
5.0
plumbing
+ -1 more
Great. I love them. They do a great job.
Description of Work: plumbing repair
Rating Category
Rating out of 5
Yes, I recommend this pro
Angie L.
05/2019
5.0
plumbing
+ -1 more
Excellent! They arrive on time and clean after themselves. They took time to explain things and they did not to try take advantage on me and gave me good advice.
Description of Work: It was a sewer back up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeffrey J.
04/2019
5.0
plumbing
+ -1 more
Excellent work done by John and Steven. This team was professional, polite and provided a quality job. They were well organized and kept the work area clean and neat at all times. They even stayed until 9:00 pm one evening to ensure their work would not interfere with the family activities. We are very pleased with the overall quality of the work and the time required to complete the job. We highly recommend this team and their company. We will hire again when the need arises.
Description of Work: Remove cast iron sewer drain and replace with PVC.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,100
Timothy L.
09/2018
5.0
plumbing
+ -1 more
It went very well. They fix the problem quickly and the price was reasonable.
Description of Work: They unstopped a kitchen drain for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancy G.
04/2017
4.0
plumbing
+ -1 more
The plumber did a good job and was efficient with his time but I have found another plumber that does as good a job and is quite a bit cheaper plus more careful not to recommend additional work that may not be necessary, so I will likely not call ASI again.
Description of Work: Replace a custom tub faucet - more difficult that standard, plus a sump pump.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Erin C.
03/2017
2.0
plumbing
+ -1 more
The job went fairly well - The only issue I had with the work itself is that the new section of floor was slightly over-poured and now sits a little higher than the rest of the kitchen, which caused minor problems laying the new flooring on it. Mike Sloan and the rest of the work crew were fantastic - friendly, professional, and efficient. I would definitely use ASI again if they were the only people I'd dealt with. However, the company's VP, Jim Reesor was involved (I think because it was an insurance claim), and he was incredibly unprofessional. At first he seemed helpful, and offered to facilitate the floor/drywall replacement and repainting that also needed to be done due to water damage. A few contractors he recommended came out and left estimates, and I decided to do the work myself instead. That's where we started having trouble. When Jim came to collect payment for the plumbing and concrete work, I let him know that I'd decided not to use the contractors he recommended. He then informed me that the payment I'd just given him (which was for the exact invoiced amount) was $500 short, because I had to pay him my deductible. I understand how insurance deductibles work, and questioned why he thought my deductible would be payable to ASI. He immediately changed his approach, saying that the $500 was for "overhead costs". I let him know I'd be happy to pay any balance owed as soon as he provided an itemized invoice for my records. I never received an invoice for $500, or heard from ASI after that. In hindsight, I wish I had reported it to the BBB when it happened, or at least tried reaching out to ASI's president to let him know what his vice was up to. But I was living on my own in a questionable neighborhood at the time, and feared retaliation if he found out I'd reported him.
Description of Work: A drain pipe under my slab floor collapsed. They had to jackhammer up my floor, replace the rusted-out pipe, and pour new concrete to replace the floor they'd dug out.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$4,400
Viola R.
03/2017
4.0
plumbing, drain pipe
+ 0 more
The plumbing was excellent. My yard is a disaster!
Description of Work: Rerouted and replaced sewer line through basement and yard.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Linda M.
02/2016
5.0
heating & air conditioning/hvac
+ -1 more
The company is great. They explained everything to me and are very personable.
Description of Work: He came in and inspected my heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
russell C.
12/2015
5.0
plumbing
+ -1 more
It went well. They did what they said at a good price. There prices are on the site and do great work.
Description of Work: Put in a new food grinder under the sink for my mom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$349
Suzanne G.
11/2014
2.0
plumbing, septic tank, drain cleaning
+ 1 more
Provider late for work, left back hoe in front yard a week before digging, front yard very torn up Nd nit seeded or flooded, clean out pipes still not cut off to ground, and no grading of area dug up.
Description of Work: New septic line to sewer
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0
$3,600
Dawn H.
09/2014
5.0
plumbing, drain cleaning
+ 0 more
Scheduled online which was confirmed by email. He showed up on time, worked quickly and thoroughly and performed a cheaper service than originally planned.
Description of Work: cleared stopped up sink
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
RAY R.
06/2014
4.0
plumbing
+ -1 more
This started with the lowest drain in the unfinished basement was backing up with sewage. Since this was an older home, no sewer clean out could be found. This meant the existing toilet had to be removed in order to run the line cleaner through and could not be reinstalled. Then, the camera could only be run down through the main stack which was of no value. That wasn't their fault as the camera would not go further. I definitely have buyer's remorse over the toilet purchase and install. I felt I had to make a decision quickly, and the toilet that showed up isn't what I would have selected. Terrible idea! Don't purchase something that you have not seen! I'll probably end up trashing it and getting something else which is unfortunate because the toilet was the most expensive part of the service. In retrospect of today's events, I'd rather purchased the toilet and taken a couple hours to install it myself, resulting in a nicer toilet for less than what I paid. The plumbers were professional, pleasant, and got the job done. It's difficult for me to accept that a cheap toilet purchase and installation was $350.
Description of Work: Ran cable/cutter to clear a blockage in the main sewer service line. Attempted to run a camera through the line. Removed and replaced functioning toilet with a new one due to toilet being old.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$625
Byron S.
07/2013
5.0
plumbing
+ -1 more
They did a very good job. There were no problems about leaks or anything. I was quite impressed.
Description of Work: They fixed the waterline going into the icemaker in the refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Patricia A L.
03/2013
5.0
plumbing, water heater repair
+ 0 more
ASI Plumbing plumber Carlton (21 years' plumbing experience) examined my heater, told me there was a lot of rust/sediment on the coils, and recommended cleaning. He said that unless the heater was leaking water, my home warranty would not replace the heater. Once he realized the heater was 18 years old (average life-span is 10 yrs max), he phoned his boss. He said that while the heater was not yet leaking, it soon would be. His boss phoned my home warranty company and arranged to replace the heater. Because of its age, replacement parts are no longer available. The delivered my new heater yesterday afternoon, but could not complete full installation because the pilot switch was faulty. Carlton is here again this morning with a new switch. His boss gave me a $25 discount for the inconvenience ( I SO need a hot shower). Carlton explained everything he was doing and why; he cleaned up any mess he made; and was courteous, friendly, and professional the entire time. A pleasure to work with. I will definitely use ASI in the future.
Description of Work: Inspected my water heater, removed the old one, and replaced it with a new one. They could not finish the job in one day, so came back this morning and gave me a $25 discount for the inconvenience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Aaron S.
01/2013
5.0
plumbing
+ -1 more
My sump pump wasn't working and ASI came out as the warranty contractor. They replaced the sump, but the pit was too shallow to get it to fire off, but they still came back out and helped me MacGyver a solution for no extra charge. I really appreciated their willingness to figure something out.
Description of Work: Replaced a sump pump.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
JANET H.
10/2012
5.0
plumbing
+ -1 more
I've been using ASI for years. They're great, and I decided it was time to write a review. I had a backed up drain in my basement shower. I called on Tuesday and appt was made for Wednesday (it wasn't an emergency). Mike is the gentleman who normally comes to our house, and has handled other problems (such as leaky copper pipes in basement). He's always pleasant and gets the job done! He calls before he arrives, and explains everything before he leaves. The whole experience is painless. I even got a call back yesterday and they told me to expect him closer to 4 o'clock, rather than 3 (they gave me a 3 - 5 o'clock window). He was here at 4:00! I am always very satisfied and would recommend ASI, and Mike, to anyone!
Description of Work: I've been using ASI for years. They're great, and I decided it was time to write a review. I had a backed up drain in my basement shower. I called on Tuesday & appt was made for Wednesday (it wasn't an emergency). Mike is the gentleman who normally comes to our house, and has handled other problems (such as leaky copper pipes in basement). He's always pleasant and gets the job done! He calls before he arrives, and explains everything before he leaves. The whole experience is painless. I even got a call back yesterday and they told me to expect him closer to 4 o'clock, rather than 3 (they gave me a 3 - 5 o'clock window). He was here at 4:00! I am always very satisfied & would recommend ASI, and Mike, to anyone!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$142
Linda M.
06/2012
5.0
plumbing, water heater repair
+ 0 more
My water heater is working splendidly. The toilet is what I thought is should have been when I moved into my house -- ASI fixed it so that it runs smoothly. They spent as much time as was needed to complete the jobs. I will use them again if need be.
Description of Work: Fixed water heater and toilet fixtures.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Jill M.
03/2012
4.0
plumbing
+ -1 more
Overall, the experience was fine except for what I mentioned above. I will say that the toilet, however, was not leaking so that the fact that it was not screwed tightly did not cause us a problem.
Description of Work: ASI was on our home warranty - we had them come and roto root out a basement drain. The technician was polite and seemed knowledgeable. He left everything clean. We had another company come a few weeks later to give an estimate on further work and he found that the toilet had not been screwed down properly. Overall for the minimal service we had, I was happy though.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Elizabeth L.
12/2011
5.0
plumbing
+ -1 more
I described what style faucet I wanted to the employee they sent out, but in the process of installation, I realized it was not what I described. I called the owner, Kenny and explained. He went out of his way to make sure I got what I wanted, including sending me a link to a couple faucets. Then he had his employee come out and replace the previous one for no additional charge.
Description of Work: They installed a new faucet for my kitchen sink. I went through my home warranty company - my copay was $50 and the cost of the faucet I chose was $175.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Drain Pipe Installation,
Septic Systems,
Heating and Air Conditioning,
Sewer Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling
FAQ
ASI Plumbing is currently rated 4.7 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
ASI Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, ASI Plumbing does not offer free project estimates.
No, ASI Plumbing does not offer eco-friendly accreditations.
No, ASI Plumbing does not offer a senior discount.
Yes, ASI Plumbing offers emergency services.
Yes, ASI Plumbing offers warranties.
ASI Plumbing offers the following services: At ASI Plumbing, we provide Plumbing Services for both residential and commercial clients in Louisville, KY and surrounding areas. From Water Heater Installation or Repair to Sewer Cleaning or Replacment, we can handle all your plumbing problems. We are a full-service plumbing company with years of experience in the plumbing industry.