Reviews
3.04 Reviews
Showing 1-4 of 4 reviews
Nicole G.
05/2012
furniture sales
 + -1 moreI purchased two bedroom sets with dressers and a kids bedroom bunk bed set with dressers. They delivered the items and set them up. They had a Veterans Day Sale with free delivery that we were able to use since my husband is a Veteran. We did have some problems with a bed frame breaking after we purchased it. It took about four months for the repair to be completed which was a bad experience. I would not use this store again due to spending a lot of money and having a problem. It took them about for months for the repair to be completed which was very frustrating. Luckily we did have a warranty so there was not a charge for the repair.
Description of Work: I purchased furniture from the Ashley Furniture Home Store.
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Nicole G.
05/2012
furniture repair, furniture sales
 + 0 more.They offered free delivery on veterans day and my husband is a veteran. We did have one problem that is the frame broke. Picking out was a great experience but after the frame broke and it took over 4 months to get it fixed was not a good experience. We won't use them again.
Description of Work: .I went to Ashley Furniture Home Store for some bunkbeds.
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Patricia E.
02/2012
furniture repair
 + -1 moreWe moved the bed 3 inches with no one in the bed and the entire bed just completely broke. It was like cardboard paper glued together. They said that they will not fix it because we did not pay for the warranty. They would not even give us store credit for the bed or replace it. My daughter has epilepsy and I am just thankful she didn't sleep in this bed and then it fall apart. I would never recommend them to anyone.
Description of Work: We purchased a bed from here and have had nothing but trouble from them.
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$469
06/2006
furniture repair
 + -1 moreI FEEL LIKE THEY CHARGE A LOW PRICE, AND GIVE YOU AN INFERIOR PRODUCT. THEY CHARGE A LARGE AMOUNT FOR DELIVERY. IF YOU HAVE A PROBLEM YOU HAVE TO BRING IT BACK YOURSELF. THERE WAS A PROBLEM RIGHT AWAY. I HAD TO CONTACT THE BETTER BUSINESS BUREAU, AND THEN THEY WERE VERY PROMPT ABOUT TALKING TO ME.
Description of Work: THEY FIXED A RECLINER COUCH, THE SECTIONS WERE SEPARATING AND RIPPING THE FABRIC. SINCE THE COUCH WAS practically BRAND NEW THEY FIXED IT FOR FREE.
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Yes, I recommend this pro
Contact information
11521 BLUEGRASS PKWY, Louisville, KY 40299
www.ashleyfurniture.comLicensing
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Service Categories
Furniture Refinishing and Repair,
Furniture - Sales
FAQ
ASHLEY FURNITURE HOME STORE is currently rated 3 overall out of 5.
No, ASHLEY FURNITURE HOME STORE does not offer free project estimates.
No, ASHLEY FURNITURE HOME STORE does not offer eco-friendly accreditations.
No, ASHLEY FURNITURE HOME STORE does not offer a senior discount.
No, ASHLEY FURNITURE HOME STORE does not offer emergency services.
No, ASHLEY FURNITURE HOME STORE does not offer warranties.
Contact information
11521 BLUEGRASS PKWY, Louisville, KY 40299
www.ashleyfurniture.com