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33 years of trusted experience
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Reviews
4.025 Reviews
Showing 1-25 of 25 reviews
Barbara W.
02/2018
animal removal
 + -1 moreDo not waste your money! Freddie came and didn't even inspect the house. He brought in 2 animal cages and left them in my kitchen. He was very unprofessional and did not seem to know what he was doing.
Description of Work: Removal of an unknown animal in the house
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$150
Margo G.
02/2016
pest control
 + -1 moreunknown
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Yes, I recommend this pro
$125
germaine S.
02/2016
pest control, animal removal
 + 0 moreI have rabbits coming into my fenced backyard that are causing my dog to jump up on the window and scratch the glass every time she sees them. So I called Animal Ridders about getting rid of the rabbits. The lady I talked to said there is a fee of $129 to set up the trap and a charge of $49 for each animal caught. She added that the trap will stay in my yard for 30 days, and it will be rotated to different locations and supplied with fresh food everyday. On Nov 4, the technician came to set up the trap. On Nov 13, one opossum was caught. On Nov 16, the technician hurried to take the trap away because he ?was not seeing any sings of activity?. I then called the office and asked why they took the trap away so soon. They told me to call them back within the 30 days deadline if I saw any new activities. They would then return with the trap. I couldn?t believe that I was now being tasked to detect the activities of rabbits when it was their job to leave the trap in the yard for 30 days. Animal Ridders also used the screen on my gate as another excuse for the lack of further signs of activity after the opossum was caught. Really! The screen had been placed on the gate because some small animals were gnawing at the bottom trying to get into my yard. Animal Ridders forgot that the reason I called them was because I saw rabbits in my yard in spite of the screen on my gate. Incidentally, the foods placed in the trap were old scraps of vegetables and pieces of apples that wouldn?t even catch a rabbit. On Nov 30, I received a bill for $178. As of today, the rabbits are still in my backyard. I will buy a trap this time and catch the rabbits myself.
Description of Work: Set up a trap in the fenced backyard to catch rabbits
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$178
Ann B.
10/2015
pest control, animal removal
 + 0 moreIn early October we noticed the motion lights coming on randomly and happened to spot a family of raccoons playing in the yard late one night. No problem, as we feed a lot of wildlife and assumed they were attracted to the bird seed or suet feeders. Before long, they were digging up the lawn in search of grubs and tipping the birdbath over almost every night. Our next door neighbor reported them on her second story deck several nights in spite of no food or water there and was afraid they were up to no good there, as well. A Sunday afternoon call to owner, Margie Darling and the traps were delivered, set and baited first thing Monday morning. Johnny was very efficient at coming by early each morning to check the traps before rebaiting and setting them. On occasion he found possums or other small critters trapped and we asked that he release them as they were causing no damage. But over the course of 2 weeks, 6 large raccoons were trapped and relocated miles away. Johnny was particularly easy to work with on this as he knew what we wanted to release and what we wanted removed (we only paid for the ones he took). We would call Animal Ridders again. Very good service. The initial charge to set the cages (we requested 3) was $129 and each raccoon relocation was $49. We paid a total of $429 and our neighbor was so relieved to have her problem resolved as a result of our hiring Animal Ridders, she offered to pay some toward the total. Nice !
Description of Work: Trapped and removed 6 large raccoons.
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Yes, I recommend this pro
$429
David H.
09/2015
pest control
 + -1 moreunknown
Description of Work: Had a wayward beaver dam up the creek in our subdivision. Problem solved quickly!
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Yes, I recommend this pro
$250
Lawrence S.
08/2013
pest control
 + -1 moreThere is more to their service than meets the eye. They came to my house daily for over a month. In that time over 10 animals were trapped and re-located. This included numerous groundhogs amd raccons as well as an opposum. The groundhog family was living under the shed and chewing on my siding. Now that they are gone, I was able to screen out future animals from burrowing under the shed. Still need to repair the siding but that will come as it cools off....Thank you, Tytus!!
Description of Work: Animal Ridders came out and set traps to trap and re-locate animal living under my shed.
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Yes, I recommend this pro
$700
Thomas M.
09/2012
animal removal, pest control
 + 0 moreAnimal Ridders installed a new chimney cap without first checking to see if any animals were trapped inside. As a result, a squirrel was trapped in the attic and died. The dead squirrel caused an unbarable odor throughout my home. I incurred multiple bills from Animal Ridders and plumbers trying to diagnose the issue. Animal Ridders was unable to find a dead squirrel laying in the attic.
Description of Work: Animal Ridders installed a new chimney cap without first checking to see if any animals were trapped inside. As a result, a squirrel was trapped in the attic and died. The dead squirrel caused an unbarable odor throughout my home. I incurred multiple bills from Animal Ridders and plumbers trying to diagnose the issue. Animal Ridders was unable to find a dead squirrel laying in the attic.
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$420
Response from Animal Ridders Inc
Thomas M.
09/2012
pest control
 + -1 moreAnimal Ridders installed a new chimney cap without first checking to see if any animals were trapped inside. As a result, a squirrel was trapped in the attic and died. The dead squirrel caused an unbarable odor throughout my home. I incurred multiple bills from Animal Ridders and plumbers trying to diagnose the issue. Animal Ridders was unable to find a dead squirrel laying in the attic.
Description of Work: Animal Ridders was called in to remove animals from attic/chimney area. Requiring multiple service trips, they replaced the cap on the chimney. Approximately 14 days after the new cap, a horrible smell developed. Animal Ridders was called back to my home to find the dead animal. The instructed that a plumber would have to remove the animal from the exhaust vent in the attic. They left without removing animal and still charged a service fee. When the plumber arrived to my house he advised me that the dead animal was NOT in the vent pipe but actually laying visible in the attic. The plumber was kind enough to remove the animal for me.
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$418
DONNA S.
07/2012
pest control
 + -1 moreThey caught the two racoons and also fixed the gable that the racoons were getting into.
Description of Work: I had a two racoons that were in my attic that they caught and took away.
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Yes, I recommend this pro
$297
Anita H.
09/2011
animal removal
 + -1 moreI heard something in my attic one morning. They were prompt in responding to my call, assessed the situation, and found the point of entry prior to setting the traps. They followed up consistently to see if anything was in the trap. After enough time passed that we felt the critters were not coming back they removed the traps and fixed the point of entry. I would definitely call them again if the need arises.
Description of Work: Set traps for squirrels that were entering the attic and fixed the torn siding where they were getting in.
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Yes, I recommend this pro
$150
Kathy S.
07/2011
pest control
 + -1 moreThe guy didn't show up the first time he said. He did seem to know his stuff once we connected. He found where the squirrel had chewed a hole in the louvers to get into the attic and he set a trap on the roof which he checked daily presumably. Apparently, they had nested and gone, as he just found a dead squirrel. What bothered me was that he told me the screens over the louvers would be $75 a piece but that he could do it for less if he came back on his own. We didn't feel right cheating his employer so we had him do them for $75 through Critter Control.
Description of Work: They set a trap on the roof for the squirrel that had nest in our attic and then installed screens over the louvers to keep it from happening again.
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$375
Response from Animal Ridders Inc
Kathy P.
05/2011
animal removal
 + -1 morePlease see above; I guess I combined each question into one detailed report instead of splitting the narrative in two.
Description of Work: I believe the price I mentioned above may have been higher; it has been a while so I don't remember. I was on this site today looking for exterminators and ran across this company, who has provided me with great service 3 times in the past, so I thought I would leave a good review for them while I was here anyway. They did a great job removing racoons from a residence I rented in Crescent Hill. One time, there were baby raccoons involved, and they were very humane and professional. Another time, one of the raccoons, after trapped, managed to somehow scoot the cage off of the porch roof (there was barely a grade at all; it was practically flat!), the cage broke open, and the big guy got away. Within a week or less, though, they had him safely in custody once more, and again with great care and very humanely. Both of those times, I was renting, so I didn't pay for the service personally. Also, both these incidents were several years apart, which demonstrates consistency in the quality of their service. A few years ago, in my own home, I discovered I had a colony of bats living in my attic. Every evening, it was pretty cool to see them sweeping out of the vented gables (I like bats!), but still, you know, not in my attic. They put up some kind of contraption that would allow them to exit the attic, but prevented them from re-entering. Since there were likely babies living among the colony, this gave them the chance to grow up and exit with their mothers without harm. After a month or two, the company came back and sealed the vents for good, after making sure the colony was gone. I was (still am) so happy and satisfied with the way this issue was handled. Several bats still make their homes behind the outside shutters to my windows, and I can still see them flying around in the evening and even see where they are sleeping and making their homes in the daytime if I look hard enough. I love that they still make their home around mine; even if I didn't like bats in general, having them around for mosquito control is priceless! Speaking of price, though, the bat incident is the first time I had to pay for their services myself, instead of the landlord before. I have to say, as wonderful, polite, prompt, great methods and humane service they provide, the sticker shock was huge. I can't remember exactly how much the bat problem cost, but I could swear it was close to $800 or even more--something rings a bell that it was closer to $1000, but I don't want to misrepresent them. Because honestly, the service each time I've used them has been has been a wonderful experience overall. I'm sure there is more behind the scenes costs involved in this kind of work; I would never say that I felt ripped off, only that it is a very expensive problem to have taken care of!
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Yes, I recommend this pro
$800
Mary C.
10/2010
pest control, animal removal
 + 0 moreThe service was fine. They took care of the problem in my attic. A great result overall.
Description of Work: They performed an immediate pest removal from my attic.
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Yes, I recommend this pro
$150
Scott T.
09/2010
pest control, animal removal
 + 0 moreThey did not seem to be as humane as they advertised. They claim to trap animals live instead of killing them. However, since they only come out once per day, the trapped squirrels on our roof literally froze dead overnight. I also felt they charged way too much money. They charge by number of squirrels caught. I suspected some dishonesty when they told me they trapped 8 squirrels.
Description of Work: Trapped squirrels
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$500
Mark J.
08/2010
pest control, animal removal
 + 0 moreThey did really good work. I spent $200 on the job. I will use them again in the future.
Description of Work: I used Animal Ridders Inc., a year ago. They removed the squirrels from inside the walls of the house.
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Yes, I recommend this pro
$200
Alvin M.
08/2010
pest control
 + -1 moreThey had done a wonderful job. The women who answered the phone for me answered and explained everything to me. They came right on time, and he was very knowledgeable and explained the whole procedure.
Description of Work: They cleaned a mess that the raccoons made, and closed a hole that they had made also. They had also caught the raccoons for us.
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Yes, I recommend this pro
$252
susan J.
12/2009
animal removal, pest control
 + 0 moreI contacted three companies who remove moles and discovered this is not an inexpensive process. Animal Ridders was the most professional over the phone and I felt the least expensive overall. Also, at the time of contact I explained I had a (mole budget), meaning I could only do so much and would re-evaluate the situation if it was becoming too costly. I am very satisfied with their work and would certainly use them again.
Description of Work: I called on a Monday and the owner answered the phone. She explained the mole removal process, the cost, and answered all of my questions. Animal Ridders arrived the next day and set up six traps. Over the period of a month, they checked the yard weekly and set additional traps in the side and back yard. Two moles were caught and those areas were flagged. When a mole was caught a note was left.
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Yes, I recommend this pro
$180
Edward P.
12/2009
animal removal
 + -1 moreThis is a follow up report to my previous report. Owner of the business contacted me to correct my concerns. Offered a way to keep up with my mole problem. Issues in previous report are now resolved to me satisfaction.
Description of Work: Mole Removal
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Yes, I recommend this pro
$450
Lo B.
11/2009
animal removal
 + -1 moreI was impressed by the professional and honest approach of the person who came out to assess the extensive mole problem we had on our 15 acres. They explained that the initial trapping would probably resolve the current problem but that I should expect that they would have to follow up to stay on top of it- we back onto woods and open fields so even if they got rid of every mole there was a good chance that in future we would have to re-set traps. They quoted me a reasonable sounding figure to handle initial and follow up visit. Ok- so all went well - they trapped moles -=our property started looking better and than we noticed a new mole hill in late October- I called and got the owner who said no problem they had us on a follow up call in a few weeks but would be happy to come out right away. It turns out she was the one that came out to set the trap for us. She spent time answering our questions and even giving us preventative measures on other things like pests in the barn area. To top it off she told us that even though she is happy for the business=we may want to invest in our own trap as our property meant that new moles would continue to find there way onto the acreage. We may consider that option in the future, but given the reasonable fees I think we will leave this to the pros. Besides I feel like all the information she shared on ways to control our other "pest" problems that we got a bonus for our money and a valuable future resource.
Description of Work: Reviewed problem with moles on property - gave estimate and detailed plan of process needed. Set traps and remove.
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Yes, I recommend this pro
$250
Edward P.
01/2009
animal removal
 + -1 moreFirst time: They came and set traps, told me all were gone. A month or two later, it was obvious I still had moles. Later, contracted a second time...was told that the one time charge was due again since too much time had elapsed. They came, set traps, told me all were gone. Another $475.00, total $950.00. I still have moles all over the place. I paid the second bill with letter expressing my concerns, but never heard from the company. If you have moles, consider another alternative.
Description of Work: Contracted to eliminate moles in my yard. Twice.
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$475
Kelly P.
10/2008
animal removal
 + -1 moreGood at first then awful. They caught several squirrels, went fine. Then they caught a squirrel over the weekend but they didn't show up to release it and it died in the trap needlessly (too cold out). Then, over another weekend a squirrel got into my house and they told me they couldn't come by until Monday. The squirrel died in the house and I had to hire someone else to find it and get it out. Marge at Animal Ridders was completely unhelpful. To their credit, I ended up not paying for the entire service, but the fiasco (and the smell) wasn't worth the trouble. Awful.
Description of Work: I hired them to help me get rid of the squirrels that were nesting in my chimney.
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$175
MOLLIE F.
05/2007
animal removal
 + -1 moreThey were very nice, polite, professional and courteous as well. They have been in business for four years. They have come out a few times to catch the squirrels and then they release them about ten miles from my house. Overall, they did an excellent job of coming right out as soon as I called them.
Description of Work: Animal Riders set traps in my attic because squirrels kept getting in. I have 4 bedrooms and 3 bathrooms and I didn't want those rodents getting into any other rooms of the house.
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Yes, I recommend this pro
$45
06/2006
animal removal
 + -1 moreTHE COMPANY WAS QUICK AND RESPONSIVE WHEN I CALLED. THEY CAME OUT FAIRLY QUICKLY. MY EXPECTATION WAS THAT THE MOLES WOULD BE GONE AND WOULD STAY GONE BUT NOW THEY'RE BACK. I WAS MORE PLEASED INITIALLY THAN I AM NOW THAT THEY'RE BACK.
Description of Work: THEY CHARGED BY THE MOLE. THEY PUT TWO OR THREE TRAPS OUT TO CATCH THE MOLES.
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Yes, I recommend this pro
$35
06/2006
pest control
 + -1 moreTHEY PUT BOXES DOWN INSTEAD OF BAIT SO IT COULD BE SAFER FOR THE CHILDREN AND PETS. I THOUGHT THEY WERE NICE AND VERY COURTEOUS. I WOULD NOT HESITATE TO HAVE THEM AGAIN. THEY WERE VERY PROFESSIONAL IN THE WAY THEY GAVE ME ADVICE ON HOW TO PREVENT THE ANIMALS FROM COMING BACK. THEY SHOWED ME THE DIFFERENT AREAS WHERE THEY WERE COMING FROM AND WHY THEY WERE COMING IN TO MY YARD. THEY CAME OUT AND DISPOSED THE RATS THAT WERE FOUND DEAD IN MY YARD.
Description of Work: WE HAD RATS IN OUR YARD. THEY CAME OUT AND PUT BOXES DOWN. THE BOXES WERE EXTRA.
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Yes, I recommend this pro
$500
06/2006
animal removal
 + -1 moreI THOUGHT THEY WERE GREAT BECAUSE THEY TOOK THE SKUNKS AWAY IN A TIMELY FASHION. THEY DID IT REALLY QUICK AND THEY EXPLAINED TO US WHAT THEY WERE GOING TO DO AND THEY DID IT. THEY DIDN'T DEMAND MONEY RIGHT AWAY, THEY SENT A BILL. THEY ALSO DIDN'T LAUGH AT ME WHEN I SAID I DIDN'T WANT THEM DESTROYED. THEY UNDERSTOOD AND ACCOMODATED ME BY RELEASING THEM IN THE WOODS.
Description of Work: WE HAD A SKUNK DEN UNDER OUR DECK. THEY PUT SOME TRAPS NEXT TO OUR DECK AND JUST WAITED FOR THE SKUNKS TO GET IN THERE AND THE DOORS CLOSED AFTER THEM. THEY CAME BACK AND PUT SOME CLOTHS OVER THE CAGES SO THEY WOULDN'T GET SCARED AND SPRAY STINK EVERYWHERE. THEN THEY RELEASED THEM INTO THE WOODS, WHICH IS WHAT I WANTED.
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Yes, I recommend this pro
$200
Contact information
2111 Ben Ali Rd, Louisville, KY 40223
www.animalridders.comLicensing
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Service Categories
Animal Removal,
Pest Control
FAQ
Animal Ridders Inc is currently rated 4 overall out of 5.
No, Animal Ridders Inc does not offer free project estimates.
No, Animal Ridders Inc does not offer eco-friendly accreditations.
No, Animal Ridders Inc does not offer a senior discount.
No, Animal Ridders Inc does not offer emergency services.
No, Animal Ridders Inc does not offer warranties.
Animal Ridders Inc offers the following services: Animal removal.
Contact information
2111 Ben Ali Rd, Louisville, KY 40223
www.animalridders.com