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All American Chimney Service, LLC.

Chimney Sweep, Chimney Repair, Fireplaces,

About us

Doug and Frances Hetsch are the proud owners of American Chimney & Fireplace. This reputable company provides chimney and fireplace services certified by CSIA and NFI to the residents of Louisville and nearby areas. With our expertise in chimney sweeping since 2006, we offer a wide range of comprehensive care for chimneys and fireplaces. Whether sweeping, conducting video scan inspections, resolving chimney leaks, gas fireplace issues, or repairing your chimney top, our team of certified professionals at American Chimney & Fireplace is here to assist you. Your fireplace should be user-friendly, effortlessly manageable, and appealing. Our representatives will collaborate with you to develop a customized plan that brings your desired fireplace experience to life. We aim to enhance your comfort within the confines of your own

Business highlights

18 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
Se Habla Español
Family Owned & Operated

Services we offer

Chimney Inspections, Masonry Repair, Chimney Sweep, Dryer Vent Cleaning, Fireplaces & Masonry, Gas and Wood Inserts, gas fireplace diagnosis & repair

Services we don't offer

roof repair

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7277 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
4%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 226-250 of 277 reviews

William T.
05/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Very professional job. Great attention to explaining details of the job that was performed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from All American Chimney Service, LLC.
Thank you for leaving your kind review! If we can help you anytime in the future, please feel free to give us a call at (502) 435-2364.

Dennis G.
04/2015
4.0
chimney sweep
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$111

Response from All American Chimney Service, LLC.
Thank you for taking the time to leave us a review! If you have any questions or if we can assist you in any way, please feel free to give us a call at (502) 435-2364.

James T.
04/2015
5.0
chimney repair, chimney sweep, fireplaces
  + 1 more
unknown
Description of Work: Cleaned and inspected chimney - removed and cleaned wood stove

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from All American Chimney Service, LLC.
Thank you for your kind review, please let us know if there is anything else we can do for you.

Margi G.
03/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Chimney repair and water heater flue

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,000

Response from All American Chimney Service, LLC.
Thank you for your kind review, please let us know if there is anything else we can do for you.

Amy D.
02/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: They inspected our chimney inside and out. Very knowledgable and professional. We did not need it swept but the repairs he recommended were very costly and we have chosen to basically close off our chimney and not do the repairs at this time.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$129

John M.
02/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Having just purchased the home we elected to have a full inspection performed of the furnace, the fireplace, and the chimneys. The technician was on time, worked quickly and completely thoroughly and took the time needed for me to understand what was being explained. It turned out we needed to have the stovepipe replaced and he arranged for the future service after completing his inspection. He also cleaned the chimney out and based on the creosote he dislodged I feel very much safe lighting fires this winter. The individual/customized service that I received was very much appreciated and indicative of the service and quality that only small businesses can provide.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leslie D.
01/2015
5.0
chimney repair, chimney sweep, fireplaces
  + 1 more
unknown
Description of Work: Inspected and cleaned fireplace and chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from All American Chimney Service, LLC.
Hi [Member Name Removed] Thank you for your positive review! We’re glad to hear that you were satisfied with our inspection and cleaning services for your fireplace and chimney. Ensuring the safety and functionality of your fireplace is our top priority. If you need any further assistance or have questions in the future, feel free to reach out. We appreciate your trust in us! Best regards, Your friends at All American Chimney & Fireplace

Melissa C.
12/2014
4.0
chimney repair, chimney sweep, fireplaces
  + 1 more
.
Description of Work: I purchased a deal for a chimney inspection and cleaning. When trying to schedule for this prepaid service, it took 3 weeks before they were able to come out. While they were thorough and found a defect in the unit, they were unable to come back and repair it for another 2 weeks after inspection. By the time it was over with it took two months to get the fireplace up and running at a time that it was quite crucial. The service itself was ok, but I don't think they were prepared for the volume that they were experiencing at this time

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$450

Response from All American Chimney Service, LLC.
[Member Name Removed] 4.0 Description of work: I purchased a deal for a chimney inspection and cleaning. When trying to schedule for this prepaid service, it took 3 weeks before they were able to come out. While they were thorough and found a defect in the unit, they were unable to come back and repair it for another 2 weeks after inspection. By the time it was over with it took two months to get the fireplace up and running at a time that it was quite crucial. The service itself was ok, but I don't think they were prepared for the volume that they were experiencing at this time

Chris W.
12/2014
2.0
chimney sweep, fireplaces, masonry
  + 1 more
unknown
Description of Work: I paid All American Chimney in advance for a special Angie's List deal on chimney cleaning. The technician reported that my chimney was actually very clean and didn't need cleaning, but it needed about $8,000 in structural work. I asked them to clearly distinguish which work was needed to operate the fireplace safely, and which work was needed for longer-term structural integrity, and they would not do this. They offered to apply my cleaning money as a credit toward the $8,000 project, but not to refund any of it for not doing the cleaning work. I won't use them again; I'll use an independent mason who will give me the straight story on required work without upselling.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Michelle H.
12/2014
5.0
chimney repair, chimney sweep, dryer vent cleaning
  + 1 more
unknown
Description of Work: DeWayne came out for a chimney sweep/inspection and a dryer vent cleaning. He determined that the chimney did not need a sweep as it was completely clean on the inside (we had never used it but home inspector told us 3 years ago that we should get it inspected before using since it was full of creosote). He showed me the photos that were taken to ensure that it was safe for him not to do a sweep. He did the inspection and let me know of a few repairs that should be done to ensure that we don't have damage to the chimney in the future. For the dryer vent cleaning, he did the best job that he was able to since our vent piping had a bunch of 90 turns in it and recommended that we have someone maybe rework the piping (something that they do not do). This was added information that he gave to ensure the safety of our family. I would recommend All American Chimney Service to anyone who was looking for services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from All American Chimney Service, LLC.
Thank you for your kind review, please let us know if there is anything else we can do for you.

SARA W.
10/2014
4.0
chimney sweep
  + -1 more
unknown
Description of Work: This work was done at my son's new 100-year+-old home in Louisville. Tech checked the chimney but no cleaning was done. It's my understanding the chimney has only been used for venting heating using natural gas. Since my son does not plan to use the chimney, anyway, there really is not need to use this provider in the future.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$111

Response from All American Chimney Service, LLC.
Hi [Member Name Removed] Thank you for your feedback! We're glad to hear that our technician was able to check the chimney at your son'[Member Information Removed] historic home. It sounds like a beautiful property! If your son decides to use the chimney in the future or if he has any other chimney-related needs, we would be more than happy to assist. We're here to help ensure everything is safe and functioning well. Thank you once again for choosing All American Chimney & Fireplace, and we wish your son all the best in his new home! Warm regards, Your friends at All American Chimney & Fireplace

Paul A.
10/2014
5.0
chimney repair
  + -1 more
.
Description of Work: Repaired chimney and tuck pointed some openings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

DENA F.
10/2014
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Donna R.
08/2014
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: Cleaned and video inspected the chimney, check the outside as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Tyra A.
07/2014
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Clean chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Michael P.
07/2014
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: They stuccoed my chimney, replaced an internal vent hose and sealed the roof around the chimney. Great job all around.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

Michelle Z.
06/2014
4.0
chimney sweep
  + -1 more
unknown
Description of Work: Viewed chimney.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$100

Response from All American Chimney Service, LLC.
Hi, Thank you for taking the time to leave us a review! We're glad to hear that you had a positive experience with your chimney inspection. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to help! Best regards, Your friends at All American Chimney & Fireplace

Shirley W.
06/2014
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Cleaned chimmey. Great

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All American Chimney Service, LLC.
Hi, Thank you for your fantastic review! We're delighted to hear that you were pleased with our chimney cleaning service. If you need anything else in the future, don’t hesitate to reach out. Best, Your friends at All American Chimney & Fireplace

Linda R.
06/2014
5.0
chimney sweep
  + -1 more
unknown
Description of Work: They replaced the chimney crown and 1 row of bricks, sealed the chimney and did point tucking on a small area of the brick on the corner of the house which was the original reason that I had contacted them. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from All American Chimney Service, LLC.
Hi [Member Name Removed] Thank you for your wonderful review! We’re thrilled to hear that you were satisfied with the work we did on your chimney, including the replacement of the crown and the brick, as well as the sealing and tuckpointing. Our team takes great pride in delivering quality service, and it’s rewarding to know that we met your expectations. If you need any further assistance or have more projects in mind for the future, don’t hesitate to reach out. We’re here to help! Best regards, Your friends at All American Chimney & Fireplace

Page & John B.
06/2014
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$800

Connie R.
06/2014
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Scott R.
06/2014
5.0
chimney sweep
  + -1 more
Great.
Description of Work: Cleaned chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Rhonda H.
06/2014
4.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All American Chimney Service, LLC.
Hi [Member Name Removed] Thank you for your review! We're glad to hear that you had a positive experience with our chimney sweep services. If there's anything more we can do for you or if you have any questions, please don't hesitate to reach out. We appreciate your support! Best regards, Your friends at All American Chimney & Fireplace

Cameron C.
06/2014
4.0
chimney sweep
  + -1 more
unknown
Description of Work: We hired AAC to clean our chimneys as well as quote and repair a leak. The company is extremely professional and well organized. They do a great job in explaining what areas needed to be repaired on the chimney and what options are available.However, the pricing was extremely high. The quote was over $1,000 to put a sealer on the chimney cap, seal some cracks in the brick, and redo the flashing. I was able to buy the supplies at Lowes and do the job myself for less than $100. They also try to up-sell you on unneeded items. They completed the cleaning and repair estimate in a timely and professional manner, however, I would use another provider in the future.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

Response from All American Chimney Service, LLC.
Hi [Member Name Removed] Thank you for sharing your experience with us! We're glad to hear that you found our team professional and organized, and that we could effectively communicate the necessary repairs. We always aim to provide thorough assessments and options for our clients. We understand your concerns about pricing, and we appreciate your feedback regarding the upselling of services. Our goal is to ensure our customers feel informed and confident in their decisions, and we strive to provide value in our services. If you have any future needs or questions, please don’t hesitate to reach out. We hope to have the opportunity to serve you again! Best wishes, Your friends at All American Chimney & Fireplace

Grant S.
06/2014
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Chimney cleaning and inspection service provided. The person who performed the service arrived on time and was very professional and courteous. He pointed out a few minor issues with the fireplace, but it was done in a very low key manner with no pressure to do the repairs. I appreciated the honesty and professionalism that was shown.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

11600 Electron Dr, Louisville, KY 40299

http://www.aachimneyservice.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade

Trade License Number
7338
Trade License Locale
USA
Trade License Authority
CSIA
Trade License Expiration
07/13/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Fireplaces,
Chimney Caps,
Masonry,
Dryer Vent Cleaning,
Gas Logs

FAQ

All American Chimney Service, LLC. is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

All American Chimney Service, LLC. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, All American Chimney Service, LLC. offers free project estimates.
Yes, All American Chimney Service, LLC. offers eco-friendly accreditations.
No, All American Chimney Service, LLC. does not offer a senior discount.
No, All American Chimney Service, LLC. does not offer emergency services.
Yes, All American Chimney Service, LLC. offers warranties.
All American Chimney Service, LLC. offers the following services: Chimney Inspections, Masonry Repair, Chimney Sweep, Dryer Vent Cleaning, Fireplaces & Masonry, Gas and Wood Inserts, gas fireplace diagnosis & repair
roof repair

Contact information

11600 Electron Dr, Louisville, KY 40299

http://www.aachimneyservice.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed